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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great selection of products. Communication is really good! Love the product. Will be buying from again as I have had a really good experience in comparison to other vendors out there. So thanks guys,... Ver más

Valorada con 1 estrellas sobre 5

Given FAKE tracking numbers, everytime ive tried to get a refund, they give me another tracking number, their 110% certain its legitimate tracking with AusPost, AusPost App doesnt recognise it. Was... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Second review, decent shipping times and good product so far i will update when my iget arrives. One thing i strongly recommand yoy guys do is add express australia post shipping options since i hate... Ver más

Valorada con 5 estrellas sobre 5

Really great customer service when you need it! Also pretty decent shipping times from order. Super friendly team. Quality is pretty good too, any issues and the team are so fast to respond and sort a... Ver más


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

45 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 57% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great business

Great selection of products. Communication is really good! Love the product. Will be buying from again as I have had a really good experience in comparison to other vendors out there. So thanks guys, keep up the awesome work :)

7 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

This company offers excellent customer service and promptly responds, usually within an hour. Their delivery is also incredibly fast; my order arrived in just one day after receiving the tracking number. I highly recommend ordering from them.

1 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Claims vs Reality

Claims vs Reality
Location :
(Claim) - to be local, even claimed to be local to my specific Suburb
(Reality) - HQ is China, with x1 factory in the whole of Australia. Its Location is Melbourne
Delivery :
(Claim) - 1-3 Standard Business Days
(Reality) - 11 Standard Business Days. 4 had passed before it was even sent. Total was 15 Days
Supply & Availability
(Claim) - To have a very vast Availability/Supply to lots of Brands products & multiple options advertised
(Reality) - They Don’t. Availability is never updated to actually reflect the factory’s stock. Order will be processed no matter what & money removed. Post this they will then inform you, that your item is unavailable. Replacement is restricted to what they offer. There was 8 alternatives to my item, yet my options were 2
Convince & Speed
(Claim) - To be very convenient and fast.
(Reality) - LIE

Customer : As the customer, my focus was on the following
- Receiving the product
- Safety
- Cost
- Options
- Speed
- Convenience
Who ever could cater to this the best, would get my business. This company addressed each of these specific areas, making untruthful statements under all of them.
Under false pretences, I was tricked into believing that my customer needs were best suited to this store.
Very Poor Form

1 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Given FAKE tracking numbers

Given FAKE tracking numbers, everytime ive tried to get a refund, they give me another tracking number, their 110% certain its legitimate tracking with AusPost, AusPost App doesnt recognise it. Was then told its coming from another warehouse in Victoria, then it was being sent from China, now says, Order Complete, but yet, tracking still saying its not confirmed. Plus they wont answer messages or emails.

110% DO NOT BUY FROM THIS SITE, the only site, from 5 ive ordered from that havent arrived

19 de marzo de 2026
Opinión espontánea
Logotipo de Notablevape

Respuesta de Notablevape

Dear, I've been tracking your package the whole time, and I'll definitely help you get it. We appreciate your support and trust, and if there are any problems with the package, we'll keep sending it to you until you receive it.

Valorada con 4 estrellas sobre 5

Second review

Second review, decent shipping times and good product so far i will update when my iget arrives. One thing i strongly recommand yoy guys do is add express australia post shipping options since i hate having to wait around a week for it to arrive

16 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really great customer service when you…

Really great customer service when you need it! Also pretty decent shipping times from order. Super friendly team. Quality is pretty good too, any issues and the team are so fast to respond and sort any dramas. Would recommend!

17 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Zero customer service

First order was fine. Second order got lost in the post and they said they would resend the order. No further communication despite multiple emails from my end!!!!!

Waiting, waiting, waiting... no communication. And yes I had responded to their initial message!

15 de febrero de 2026
Opinión espontánea
Logotipo de Notablevape

Respuesta de Notablevape

Dear, your package has been waiting for pickup at the post office. We have been unable to reach you via WhatsApp; please proceed to the post office to collect your package as soon as possible.

Valorada con 5 estrellas sobre 5

It's not a scam

At first, I was worried it was a scam, but when I received a reply from customer service and the package, I was pleasantly surprised and happy.

1 de febrero de 2026
Logotipo de Notablevape

Respuesta de Notablevape

Thank you so much for your support. Wishing you a happy life.

Valorada con 5 estrellas sobre 5

Great service

I really liked their service; they answered every question in detail.

21 de febrero de 2026
Logotipo de Notablevape

Respuesta de Notablevape

Thank you so much for your support. Wishing you a happy life.

Valorada con 5 estrellas sobre 5

Good products

I purchased two products, wala and alibarbar, and they arrived smoothly. They tasted great, which was a pleasant surprise.

12 de enero de 2026
Logotipo de Notablevape

Respuesta de Notablevape

Thank you so much for your support. Wishing you a happy life.

Valorada con 5 estrellas sobre 5

Smoothly

The entire ordering and shipping process went very smoothly. It was a great experience, and I will definitely order again.

16 de enero de 2026
Logotipo de Notablevape

Respuesta de Notablevape

Thank you so much for your support. Wishing you a happy life.

Valorada con 5 estrellas sobre 5

Excellent company

Excellent company. They gave me an upgrade when they ran out of the product I ordered, they truly care about their customers. Communication was great, products are great and shipping is fast and efficient. I highly recommend.

10 de febrero de 2026
Opinión espontánea
Logotipo de Notablevape

Respuesta de Notablevape

Thank you so much for your support. Wishing you a happy life.

Valorada con 1 estrellas sobre 5

5 alibarbar vapes were RECHARGED

I bought 5 alibarbar vapes. They had been recharged all 5 of them, some tasted burnt straight away.
I contacted them, sent videos and showed them where they have opened to put new battery in. They offered half of the refund!!!
This is not the first review ive done, they begged me to delete last one.

25 de febrero de 2026
Opinión espontánea

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