Paid for models that never worked, refund refused
I bought the API Pro plan. The GPT models (gpt-5.6-thinking, gpt-5.6-sol) have never answered a single API call, only 502 and 503 errors. Since Oct 14, Claude models also returned 502s for a while. My first support ticket was closed with just a "fixing" reply and no fix. When I asked for a refund, they refused, citing "all sales are final" and saying the GPT models are on indefinite maintenance with no return date. Support is slow and goes through Discord tickets only. Be careful before paying.






