Nounuo Opiniones 3

This company is fraudulent. Zero stars. What your order is NOT what you will receive. The item I was sent was not the item I ordered. When I contacted the company to let them know they sent the wrong item and I wanted to send it back for a refund, they stated that they had sent the correct item even though I sent them pictures showing proof that they were NOT the same item. Further, their website states "free shipping" and I was charged for shipping. Their website also states "free returns" and I was told I'd have to pay for shipping to China to return the WRONG item they sent me. So much fraudulent activity. Untrustworthy and crooked company. Steer clear so you're not robbed of your money.

Do not buy from this company. The goods I received were completely different from what I ordered, different material and very poor quality stitching. The company refused to provide a returns label, the postage to return would have been £25 for two tops and the company said that the parcel would probably ‘get lost’ or stuck at customs. PayPal were not helpful as they requested that I return the items in order to issue a refund but I couldn’t risk losing another £25 as I was pretty sure Nounuo would say it hadn’t arrived. I ended up having to accept a 30% refund which amounted to £14 of the £50 order. These were not cheap items but they are completely unwearable. All in all, do not order as you will be disappointed.

⁷I'm writing this review in the hope that others won't fall for the scams NouNuo is running through a clothing website featuring photos of beautiful, eye-catching dresses.
I purchased a blue velvet jacket, which was described on the website as high-quality and embroidered on the cuffs and lapels.
Aside from the unacceptable delivery time (almost three weeks), what I received was a kind of dressing gown made of an unspeakable synthetic fabric, not high-quality velvet, printed and not embroidered.
When I asked to return it, NouNuo initially responded with a series of apologies and then, after seeing the photos of the jacket they sent me, offered me a 15% refund.
When I refused, they told me about an unacceptable and cumbersome procedure at my expense, which I obviously won't follow, confident that the product wouldn't reach the company and therefore, not only would I not get my money back, but I'd also be wasting the shipping costs.
I therefore urge you not to purchase from this company, which sells terrible products, disguising them behind fraudulent photos.