I hope Novamed remains a British Company. A first-class service which too often gets lost when American hedge fund vultures grab local businesses.
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The quality of the pants we purchase from Novamed is of the highest quality and comfort for my elderly mother. We tried all the ‘brand name’ ones and they were absolutely rubbish for leakage, absorpat... Ver más
La empresa ha respondido
Great prompt delivery and pull on pants for my elderly mother who has dementia. The pants are soft, thick and comfortable and keep her dry which totally out weighs the pads or should I say nappies... Ver más
La empresa ha respondido
I have been incontinent for 10 years now - always used pull ups until recently when the brand I was using started to leak. I’ve decided to use all in ones as I know I will feel more secure when out an... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Novamed, A British Brand of Incontinence pads. We supply adult continence products for people of all genders to maintain an active, dignified and independent lifestyle. At Novamed, we have a core belief that innovation in the science of care improves patient’s comfort and brings them dignity. With this in mind we have developed our range of incontinence products in different absorbencies, to manage different levels of incontinence. Thousands of people rely on Novamed to keep them secure, dry and independent. People around the world can continue to live an active lifestyle, with Novamed’s incontinence pads and pants, you can manage medium to heavy incontinence. Our incontinence products have an enhanced Secure Absorption area that helps to manage with leaks, odour control, and keeping skin moist. Our range includes All-in-ones / Slips, Pants and Underpads / Bedpads.
Información de contacto
Unit 4, Coopers Place, Combe Lane, GU8 5SZ, Wormley, Reino Unido
- 0808 196 2070
- info@novamedeurope.com
- novamedpads.co.uk
4,7
Excelente
255 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
It was so easy to navigate the site.
17 de enero de 2023
Respuesta de Novamed Pads
Thank you Susan for our 5 star review of our service - we really appreciate it.
Good product easy to order and…
Good product easy to order and delivered on time as promised.
13 de enero de 2023
Respuesta de Novamed Pads
Dear John, Thank you kindly for your excellent review of our services - we really do appreciate it. Kind regards, The Novamed Team.
Always delivery's on time
Great I asked for a sample before I bought and it came the next day I always say try before you buy and the fitted perfect what a great company
5 de enero de 2023
Respuesta de Novamed Pads
Hi Barry, many thanks for your kind 5 star review of our services and products. We really appreciate it! Best regards, The Novamed Team.
Respuesta de Novamed Pads
Thank you very much for our 5 star-review, Thomas! It means a lot to us. Best regards, The Novamed Team.
It to big and bulky too much material…
It to big and bulky too much material on the sides
2 de noviembre de 2022
Respuesta de Novamed Pads
We are very sorry to hear that our product did not meet your expectations - we have sent you a personal email to discuss your issues regarding this. Kind regards, The Novamed Team.
I paid for next day delivery
I paid for next day delivery, they weren’t delivered the next day. Your tracking system is totally unusable I will not be re-ordering with you again.
11 de noviembre de 2022
Respuesta de Novamed Pads
Hello Mr. Kent,
We received your order yesterday and it was despatched yesterday.
There was a delivery attempt made today via DPD.
Sorry, we missed you. Your driver Joseph won't be back today but we'll be back Mon 14 November with your parcel.
You can track your order on DPD tracking website using your tracking number.
https://track.dpd.co.uk/parcels
Another delivery attempt will be made on Monday, 14th November 2022.
Rest of the information we will share with you on your personal email id.
Thank You
Kind Regards
Novamed Team
Fast service
22 de septiembre de 2022
Respuesta de Novamed Pads
Dear Colin,
Thank you kindly for your 5 star review of our service. Best regards, The Novamed Team.
The quality of the pants we purchase…
The quality of the pants we purchase from Novamed is of the highest quality and comfort for my elderly mother. We tried all the ‘brand name’ ones and they were absolutely rubbish for leakage, absorpation and ease of putting on/ taking off. Novamed is the best. We pay slightly little bit more than an average pack but we get more in the pack and the quality is so good! Highly recommended! Also the customer service is fab! :) we get them automatically sent every 2-3 weeks and its couried with excellent wrapped package. Go for it!
26 de septiembre de 2022
Respuesta de Novamed Pads
Dear Dawn,
Thank you kindly for our excellent 5-star review of our products and service!
Best regards, The Novamed Team.
Amazing very effecive
8 de septiembre de 2022
Respuesta de Novamed Pads
Thank you very much for your great review, Abdulaziz! It means a lot to us. Best regards, The Novamed Team.
Free sample continence pad
Free sample continence pad. Very pleased with this product. I am a 75 year old man, with leaks. First time I have used these things. Comfortable, and unobtrusive. Delivery took a long time though.
15 de septiembre de 2022
Respuesta de Novamed Pads
Dear Ernest, thank you kindly for your good review of our products, we really appreciate it. Kind regards, The Novamed Team.
Messed up order but sorted immediately…
Messed up order but sorted immediately with no problems.
15 de agosto de 2022
Respuesta de Novamed Pads
Thank you for our 5 Star review of our service, Neil! Best regards, The Novamed Team.
Pre operation requirements
Collecting items to use after a major operation shortly, not yet tried , it looks goods and will order more if required
21 de agosto de 2022
Respuesta de Novamed Pads
Thank you very much for our 5 star review Tarina, it means a lot to us. We hope you find the product as good as it looks! Best regards, The Novamed Team.
Ordered 12 packs only 7 arrived
Ordered 12 packs only 7 arrived. I phoned company they sorted it straight away. Fantastic company 👏 👌 😀 very happy you have my custom 😀 .
20 de agosto de 2022
Respuesta de Novamed Pads
Thanks very much Ann for our 5 star review! We're glad that we were able to sort your order out quickly as well! Best regards, The Novamed Team.
Very pleased will purchase again
14 de agosto de 2022
Respuesta de Novamed Pads
Thank you for you great 5 star-review of our products Janice! It means a lot to us. Best regards, The Novamed Team.
Excellent service and product
28 de julio de 2022
Respuesta de Novamed Pads
Thank you for your excellent 5 star review Jeanette - we really appricate it! Best regards, The Novamed Team.
Inco testing
I have ordered a few different inco pants and yours got here first and seem nice and comfortable and a snug fit to wear have not had a weeing accident yet but sure feel they can handle that .
20 de mayo de 2022
Respuesta de Novamed Pads
Dear Alan, Thank you for our 5 star review! We have confidence in our pads and we're sure you'll find them an excellent product for incontinence. Kind regards, The Novamed Team.
It held up well
6 de mayo de 2022
Respuesta de Novamed Pads
Hi Paul - thanks for our good review! We're glad it's a suitable product for you. Kind regards, The Novamed Team
Nice diaper just regret that quality…
Nice diaper just regret that quality wasn't there
2 de mayo de 2022
Respuesta de Novamed Pads
Thanks for our review Thomas - if you would like, please feel free to reach out to us via our email on our website. Kind regards, The Novamed Team
Good products but I no longer require…
Good products but I no longer require them.
24 de abril de 2022
Respuesta de Novamed Pads
Dear Cyril - thank you so much for choosing our products and rating us so highly! It means a lot to us. Kind regards, The Novamed Team.
Respuesta de Novamed Pads
Thanks so much for our excellent 5 star review! It means a lot to us. Kind regards, The Novamed Team.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.