I am so delighted with my experience with Nova School Supplies. I had conversations with the wonderful Peter, who was able to make fair and above value substitutions for a few products that were out o... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Purely based on customer service this shop is already 10/10... I had a mix up (my own fault) with a purchase on ebay and Peter was so amazing in helping me out. Their prices are really reasonable with... Ver más
I ordered the exercise books exactly 2 weeks ago and i received an email this morning saying they are on their way and will be here in 7-9 days. Making this a 3 week turnaround instead of 1- 2 weeks... Ver más
La empresa ha respondido
Nova school supplies are excellent to deal with because ordering is very easy & arrives very quickly. No problems at all. Keep up the good work.
La empresa ha respondido
Información sobre la empresa
Información de contacto
97, Dutton Yagoona , 2199, Sydney, Australia
- 1300911154
- peter@novaschoolsupplies.com.au
- novaschoolsupplies.com.au
3,7
Medio
31 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great service and support
7 de agosto de 2023
Respuesta de novaschoolsupplies.com.au
Carla, We are pleased that shopping with us was a good experience,
Product arrived on time
5 de agosto de 2023
Respuesta de novaschoolsupplies.com.au
JA,
Thank you for your feedback & shopping with Nova
Best customer service
Purely based on customer service this shop is already 10/10... I had a mix up (my own fault) with a purchase on ebay and Peter was so amazing in helping me out. Their prices are really reasonable with a good range available online. I will definitely be using them for my future stationary purchases :)
18 de agosto de 2023
Opinión espontánea
I put in an order 3 weeks ago and…
I put in an order 3 weeks ago and haven't had an update on the status of my order. But I did receive this link to review my experience. Which I'm doing : )
12 de julio de 2023
Fast delivery
29 de junio de 2023
Respuesta de novaschoolsupplies.com.au
Colin, thank you for shopping with Nova School Supplies
Fast delivery and great online shop
1 de julio de 2023
Respuesta de novaschoolsupplies.com.au
Ty, Thank you for your positive feedback & shopping with us.
It’s been 9 days and my order is still…
It’s been 9 days and my order is still awaiting fulfilment. I’m about to cancel it and go with someone else.
Edit: order has been refunded. No explanation given
5 de febrero de 2023
Respuesta de novaschoolsupplies.com.au
K. Thank you for your feedback. We apologies for the inconveninece however as per explanation on refund, we were not able to source this item. Suppliers have discontinued it.
Sales Team
Product has not arrived
20 de enero de 2023
Order placed almost 3 weeks ago and…
Order placed almost 3 weeks ago and still not received and sitting as 'awaiting fulfillment'. No communication regarding the delay, only communication has been emails asking me to rate my experience.
28 de enero de 2023
Respuesta de novaschoolsupplies.com.au
Hi Rebecca,
Thank you for your feedback. We apologies for the delay wich is due to influx of orders for BTS. We are working tirelessy to improve delivery of all orders.
The emails you have recived to rate your experience are generated automatically by Trustpilot.
Your order is readu for despatch & we thank you for yopur patience.
Regards
Peter
Goods ordered arrived correct and in good condition.
Goods ordered arrived correct and in fine condition, all in good time too.
10 de enero de 2023
Respuesta de novaschoolsupplies.com.au
Glenn, Thank you for your feedback. It is our pleasure
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.