I think this company is brilliant. I had a problem with my dicer blades breaking and they were so good they actually sent me 2 new ones and so quickly. Unfortunately they were for the new machine not... Ver más
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Consulta las opiniones de los clientes
We owned one of Nova UKs original dicing machines which sadly broke. However, in a way this was a good thing as we are now the proud owners of a much better model which arrived very quickly after ord... Ver más
Delivery was fine. The problem was a very poor-value product. The beater can be bought for about GBP 7. A small plastic 'stand' and cheap polythene (not even polycarbonate) beaker and poorly-fitting l... Ver más
I did experience an issue and couldn’t get hold of the company by phone. However I emailed and received an almost immediate response which is all you can ask for. However I think you need to be able... Ver más
Información sobre la empresa
Escrito por la empresa
Intelligent, creative and innovative products for your home and kitchen. Discover more at: www.novauk.com
Información de contacto
Reino Unido
- novauk.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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Great Service
The website is easy to navigate. Products and postage are reasonably priced and delivery was really quick. Will definitely be ordering again!
Brilliant service
Fast delivery, easy to order from will definitely be ordering again and will recommend to friends and family. Overall excellent service.
I made a mistake on my order
I made a mistake on my order. I contacted the company, who sorted out my error very quickly and politely.
I have now received my pans and they are fantastic, even better than I hoped for. Their products are always superior.
Would highly recommend these cloths
Would highly recommend these cloths. Make window/mirror cleaning really easy
Thank you Lauren
I didn’t receive 1/2 items and this was resolved after contacting the team. It arrived within 24 hours
Great item super fast delivery
Great item super fast delivery
Good communication
Thank you
A happy whisk ending
Had an manufacturing issue with an item I bought at the Ideal show London 2023. The item broke so I contacted Nova ,who dealt with my issue, very very speedily. I wish more companies would be the same thank you very much. I have a new item on way to me .😁😁😁😁😁😁😁😁
I saw an ad on instagram
I saw an ad on instagram. Really fancied the vegetable chopper but was worried it would be a scam. Looked at the website all looked good and decided I’d order. Came 2 days later. Couldn’t wait to chop something so grabbed a radish! Works great. Going to try a bruschetta topping tonight.
Prompt efficient service,
Delivered quickly.
Fast and efficient service
Brilliant product, very poor customer service
Brilliant product!
Unfortunately blades snapped and loved being able to buy replacements. However you can only buy 1 and the have to pay postage.
Tried to call but they never return the attempt. Finally contacted by email and told I could buy three different colours!!! Looks stupid so can no longer recommend this company.
Also very slow delivery, ordered on 25/4 and still no sign of the product.
Just sooo expensive
Amazing product and a very good quality…
Amazing product and a very good quality as described.
The product was delivered quickly.

Respuesta de Nova UK
Nova great, can opener great, dicer has yet to convince me…
I really like the Nova products and find them a great company to deal with. The can opener is excellent, opens tins with no sharp edges.
I bought the large dicer set after losing all my newly applied mascara when chopping onions - it was a dicer or my swimming goggles. The three part dicer has been a disappointment - maybe I don't have the knack or at 5'4", can't apply enough pressure, it's struggling to deal with the veg I've tried (onions just about made it, aubergines at the largest size not so good, I had to finish the skins off with a knife), even though I followed the instructions.
I'll have a hunt for how to videos when I have the time, and hope I can make the dicer live up to the expectations created by the other super Nova products I have.

Respuesta de Nova UK
Delivery was fine
Delivery was fine. The problem was a very poor-value product. The beater can be bought for about GBP 7. A small plastic 'stand' and cheap polythene (not even polycarbonate) beaker and poorly-fitting lid did not come close to justifying the extra cost. The beater is quite difficult to use and grates internally unless held exactly vertically. This is hard because it has space to skate around in the beaker. A dimple in the beaker base might have avoided this.
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