Novus Property Solutions Opiniones 

214
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Cannot fault this company , I live in a bungalow rented from Cannock Chase council and Novus have upgraded our bathroom cannot fault any of the workers who all did a great job from start to finish als... Ver más

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Valorada con 5 estrellas sobre 5

I am more than happy with my kitchen up grade always kept informed trade's people where polite and courteous and very happy with there work

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a complete refurb carried out recently which included new windows and doors,kitchen, bathroom and cloak room. Really pleased with finished result, everyone worked hard, cleaned up after and respe... Ver más

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Valorada con 5 estrellas sobre 5

Just had a kitchen remodel, I cannot praise the team who came for the planning stage and the tradesmen who completed the work. I was consulted about my needs and layout. I was informed on a daily bas... Ver más

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Información sobre la empresa

  1. Construcción y materiales

Escrito por la empresa

Novus Property Solutions is a leading fast track fit out, refurbishment, maintenance and retrofit company, dedicated to delivering high-quality services across a wide range of sectors. With a rich 127-year history, Novus has established itself as a trusted partner for clients seeking excellence in property maintenance and improvement.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

214 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,5

Todas las opiniones

(214)

63 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Bathroom conversation.

Cannot fault this company , I live in a bungalow rented from Cannock Chase council and Novus have upgraded our bathroom cannot fault any of the workers who all did a great job from start to finish also Taryn and George for keeping us updated on the daily work to be done. I highly recommend this company who go above and beyond to get the job done . Thank you from 2 happy residents on completion.

3 de noviembre de 2026
Opinión espontánea
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Respuesta de Novus Property Solutions

Thank you for taking the time to leave Novus a review, your kind words mean a lot to the team.

Valorada con 5 estrellas sobre 5

I am more than happy with my kitchen up…

I am more than happy with my kitchen up grade always kept informed trade's people where polite and courteous and very happy with there work

27 de octubre de 2026
Opinión espontánea
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Respuesta de Novus Property Solutions

Thank you for taking the time to leave this review, it means a lot to the team.

Valorada con 5 estrellas sobre 5

I've had my kitchen done (cannock)

I've had my kitchen done (cannock). Lovely staff that work for the company. The work men kept the place clean throughout. Lovely friendly staff. I was kept up to date on everything they were doing. I'm more than pleased with my kitchen. 😊

22 de octubre de 2026
Opinión espontánea
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Respuesta de Novus Property Solutions

Thank you for the 5-star review, it's great to hear about your positive experience. We will be sure to share your feedback with the team.

Valorada con 5 estrellas sobre 5

Absolutely brilliant team

Absolutely brilliant team, fantastic communication and the job was done to a high standard. Can't fault them and they always left everything as tidy as possible

20 de octubre de 2026
Opinión espontánea
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Respuesta de Novus Property Solutions

We are delighted to hear your happy with the service provided by Novus.

Valorada con 5 estrellas sobre 5

Just had a kitchen remodel by Novus

Just had a kitchen remodel, I cannot praise the team who came for the planning stage and the tradesmen who completed the work. I was consulted about my needs and layout. I was informed on a daily basis as to what was being done. The tradesmen were all friendly and informative and cleaned up and removed any rubbish. Also it had a very low impact on my daily routine.
Amazing experience thank you Novus. Special thanks to Jake and his team.

25 de septiembre de 2026
Opinión espontánea
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Respuesta de Novus Property Solutions

It is great to hear that Novus met your expectations with the work carried out. Your feedback is appreciated.

Valorada con 5 estrellas sobre 5

I am a Cannock resident and had novas…

I am a Cannock resident and had novas fit my kitchen . And very happy with finished kitchen . Very friendly team very helpful and cleaned extremely thoroughly after all work carried out . What a great bunch of people they all was

22 de septiembre de 2026
Opinión espontánea
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Respuesta de Novus Property Solutions

Thank you for taking the time to leave this review. It is great to hear that Novus met your expectations. We will pass this on to the team involved.

Valorada con 5 estrellas sobre 5

My kitchen

I had my kitchen revamped and I'm so happy with the finish, fitters and Patrick the decorator did an excellent job,Hemingford grey cambs.

17 de septiembre de 2026
Opinión espontánea
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Respuesta de Novus Property Solutions

Thank you for leaving this positive feedback. We are happy to hear that Novus met your expectations. We have passed this over to the team involved.

Valorada con 5 estrellas sobre 5

Hi l have just had my window replaced…

Hi l have just had my window replaced by Novus property solutions and l cannot say how the two gentleman made a remarkable job of them, these two guys made me feel comfortable and there work was incredible they kept the mess to minimum and they worked so well together. Thank you gentleman, this message comes from a very happy lady ( Fenstanton) Huntingdon

3 de septiembre de 2026
Opinión espontánea
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Respuesta de Novus Property Solutions

Thank you for taking the time to leave this feedback. We are happy to hear that Novus met your expectations with the service you received.

Valorada con 5 estrellas sobre 5

Moves are one of the best company with…

Moves are one of the best company with the best workers they are very professional and they do a excellent job with a great workforce

6 de julio de 2026
Opinión espontánea
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Respuesta de Novus Property Solutions

Thank you for taking the time to leave us this review. Could you highlight which client Novus carried out works on behalf of? Then we can make sure the positive feedback is passed onto the team involved.

Valorada con 1 estrellas sobre 5

Please encourage your van drivers not…

Please encourage your van drivers not throw cigarette ends out of the window of their vehicles.
It's littering.

I am reluctant to do that. As i do not want him punished . The employee just needs to know not to litter. I am sure just a memo ,would work.

1 de agosto de 2026
Opinión espontánea
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Respuesta de Novus Property Solutions

Thank you for your feedback. We're sorry to hear about your experience. To help us investigate and ensure any necessary additional training is provided, could you kindly let us know which housing client Novus was carrying out work on behalf of? Once we have this information, we can speak directly with the relevant team and address your concerns appropriately. customer.service@novussolutions.co.uk

Valorada con 5 estrellas sobre 5

Great professional service by the 2 fitters

The two window fitters were great. Polite and professional. Kept me updated whilst I kept out of the way. Cleaned up the work areas really well. Fenstanton Cambridgeshire

14 de agosto de 2026
Opinión espontánea
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Respuesta de Novus Property Solutions

Thank you for your 5-star review. We really appreciate your kind words and are delighted that you had a positive experience with our team. Your feedback is valued and will be shared with those involved.

Valorada con 1 estrellas sobre 5

Awful organisation

Awful organisation. No answer from any of their offices when you need to contact them. Vehicles block access and not an individual on site.

14 de agosto de 2026
Opinión espontánea
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Respuesta de Novus Property Solutions

We are sorry to hear about your negative experience with Novus.

We take all feedback seriously and would like the opportunity to investigate this matter further. Please email our Customer Service team at customer.service@novussolutions.co.uk with details of the housing provider that Novus carried out the work on behalf of, along with any additional information about your experience.

This will allow us to investigate thoroughly, identify the team involved, work towards a resolution, and provide any additional training where necessary to help prevent similar issues in the future.

We look forward to hearing from you and addressing your concerns.

Valorada con 5 estrellas sobre 5

All workers have done a great job and…

All workers have done a great job and were really friendly. I have no complaints

11 de agosto de 2026
Opinión espontánea
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Respuesta de Novus Property Solutions

Thank you for taking the time to leave us a 5-star review. We're delighted that we could meet your expectations.

Valorada con 5 estrellas sobre 5

Complete Refurbishment

Had a complete refurb carried out recently which included new windows and doors,kitchen, bathroom and cloak room. Really pleased with finished result, everyone worked hard, cleaned up after and respectful of my home . Any issues that came up along the way were quickly rectified and I was kept updated throughout .Thanks Novus

5 de agosto de 2026
Opinión espontánea
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Respuesta de Novus Property Solutions

Thank you for your fantastic feedback. We're thrilled to hear that you were pleased with the service you received. Our teams work hard to deliver the best possible experience, so it's always rewarding to receive such positive comments. We truly appreciate you taking the time to share your experience with us.

Valorada con 5 estrellas sobre 5

Very helpful and friendly

Very helpful and friendly

5 de agosto de 2026
Opinión espontánea
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Respuesta de Novus Property Solutions

Thank you so much for taking the time to leave us a 5-star review. We're delighted to hear that you had a positive experience with our team. Your feedback means a great deal to us and will be shared with everyone involved. We appreciate your support and look forward to assisting you again in the future

Valorada con 5 estrellas sobre 5

We just like to say thank you to Wendy…

We just like to say thank you to Wendy and her team, they have done a fantastic job with the new kitchen and all the other bits in the house.. Wendy always responds in a timely manner, she is polite, friendly and understanding. She is a great asset to the company
Thank you all once again
Regards Liz

13 de julio de 2026
Opinión espontánea
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Respuesta de Novus Property Solutions

Thank you for taking the time to leave such positive feedback. We're delighted to hear about your experience and especially pleased that Wendy provided outstanding service. We will make sure your comments are shared with them and their manager. Thank you for recognising their efforts and for your 5-star review.

Valorada con 5 estrellas sobre 5

What a fantastic experience

I never leave reviews however in this case I feel it’s warranted, the novus team have been working on my home over the past few days and I need to state what a genuinely positive experience it has been each trades man has been friendly, knowledgable and has put my mind at rest throughout every step of the renovation going above and beyond, all have been polite, efficient and honestly a pleasure to have in my home , I would not hesitate to have them back for future projects, a company is only as good has its workers and well done novus for creating such a fantastic team they really are a credit to you.

4 de agosto de 2026
Opinión espontánea
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Respuesta de Novus Property Solutions

Thank you for your wonderful review and 5-star rating. It's great to know that our team made a positive difference and delivered the level of service you expected. We will ensure your kind comments are passed on to those involved. Thank you for sharing your experience.

Valorada con 5 estrellas sobre 5

I live in Hemingford grey Cambs and…

I live in Hemingford grey Cambs and recently had windows replaced.The workmen were polite arrived at the time they said did a great job.They even hoovered the stairs all in all a great experience I would give them a resounding 5 stairs
Doreen Charman

29 de julio de 2026
Opinión espontánea
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Respuesta de Novus Property Solutions

Thank you for your lovely review. We're pleased to hear that you were satisfied with the work carried out and the service you received throughout your experience with us. Customer satisfaction is extremely important to us, and your feedback reassures us that we're achieving what we set out to do.

Valorada con 5 estrellas sobre 5

The men that installed new windows and…

The men that installed new windows and doors at my house in Hemingford Abbots carried out a really professional job, very hard working and polite

7 de julio de 2026
Opinión espontánea
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Respuesta de Novus Property Solutions

Thank you for taking the time to leave this feedback. We will make sure it is passed on to the team involved.

Valorada con 5 estrellas sobre 5

They are so friendly and chatty

They are so friendly and chatty, and very good at their job, would definitely recommend

10 de julio de 2026
Opinión espontánea
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Respuesta de Novus Property Solutions

Thank you for taking the time leave this feedback. We will make sure we pass it on to the team involved.

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