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Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones

Escrito por la empresa

Built for preparation before departure and connection after arrival Novyro is a travel eSIM service. You can browse plans currently available for a destination, install a digital SIM on a compatible device, and view purchased eSIMs in your account. Our role is to make the choices, installation steps, activation details, and support routes easier to understand. Data allowances, validity periods, activation rules, and coverage can vary by destination, network, and plan. The live product details and checkout information are the source of truth for a specific purchase. Before departure, confirm that your device supports eSIM, is carrier unlocked, and matches the plan requirements.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

14 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

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4,2

Todas las opiniones

(14)

14 opiniones en los últimos 12 meses

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Comprobamos las opiniones

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Valorada con 5 estrellas sobre 5

Data before departure

Airport Wi-Fi is fine until you leave the airport. Having your travel data arranged before departure makes a lot of sense.

20 de octubre de 2026
Opinión espontánea
Logotipo de Novyro eSIM

Respuesta de Novyro eSIM

Thank you for using our eSIM service. We appreciate your trust and hope it made your travels smoother.

Valorada con 5 estrellas sobre 5

Useful data

Having data for maps and train times was really useful. Good to have help available with the setup too.

17 de octubre de 2026
Opinión espontánea
Logotipo de Novyro eSIM

Respuesta de Novyro eSIM

Thank you for using our eSIM service. We appreciate your trust and hope it made your travels smoother.

Valorada con 5 estrellas sobre 5

Thanks for helping with the QR code

Thanks for helping with the QR code. The installation instructions were easy to follow.

16 de octubre de 2026
Opinión espontánea
Logotipo de Novyro eSIM

Respuesta de Novyro eSIM

Thank you for using our eSIM service. We appreciate your trust and hope it made your travels smoother.

Valorada con 1 estrellas sobre 5

I was unable to use this esim at all…

I was unable to use this esim at all whilst on holiday in Morocco. It wouldn't down load so was left with no data at all. This caused great anxiety as I'm a disabled 65 year old lady
UPDATE...
I did get an apology and a full refund, Didn't help much while I was in Morocco though

7 de octubre de 2026
Logotipo de Novyro eSIM

Respuesta de Novyro eSIM

Dear Customer,

We’re truly sorry to hear about your experience with our eSIM during your trip to Morocco. We understand how stressful it must have been to be left without mobile data while travelling.

This is not the experience we want our customers to have, and we sincerely apologise for the inconvenience and anxiety caused.

We have processed a refund for your purchase and sent you an email with the refund details. Please check your inbox for our email.

Thank you for sharing your feedback with us. We take it seriously and will continue working to improve our service.

Warm regards,
Novyro Customer Experience Team

Valorada con 5 estrellas sobre 5

Je ne sais pas l'anglais mais il était…

Je ne sais pas l'anglais mais il était bien à utiliser en chine et en Arabie Saoudite

2 de octubre de 2026
Logotipo de Novyro eSIM

Respuesta de Novyro eSIM

Thank you for using our eSIM service. We appreciate your trust and hope it made your travels smoother.

Valorada con 5 estrellas sobre 5

One plan for several countries

A regional plan is worth a look when your itinerary includes several countries. Just check that every stop is covered.

2 de octubre de 2026
Opinión espontánea
Logotipo de Novyro eSIM

Respuesta de Novyro eSIM

Thank you for using our eSIM service. We appreciate your trust and hope it made your travels smoother.

Valorada con 2 estrellas sobre 5

Bağlanmada çok sıkıntı çektik

Bağlanmada çok sıkıntı çektik. Ben mesaj atarak zor bağlandım. Eşim hiç bağlanamadığı halde kullanılıyor muamelesi gördü Gıyasettin Demirhan eşim

30 de septiembre de 2026
Logotipo de Novyro eSIM

Respuesta de Novyro eSIM

Merhaba,

Yaşadığınız bağlantı sorunları için içtenlikle özür dileriz. Destek ekibimize mesaj gönderdikten sonra bağlantı kurabilmiş olmanıza rağmen eşinizin hiç bağlantı kuramaması ve buna rağmen hizmeti kullanmış gibi değerlendirilmesi nedeniyle yaşadığınız hayal kırıklığını anlıyoruz.

Bu, müşterilerimize yaşatmak istediğimiz bir deneyim değil. Durumu daha ayrıntılı incelemek ve size yardımcı olmak isteriz. Lütfen bizimle +65 8036 8726 numarasından iletişime geçin.

Geri bildiriminiz için teşekkür eder, yaşadığınız olumsuz deneyim için tekrar özür dileriz.

Saygılarımızla,
Novyro Müşteri Deneyimi Ekibi

Valorada con 5 estrellas sobre 5

Fantastica

Fantastica! Ho usato l’eSIM alle Maldive e ho avuto connessione anche negli angoli più remoti o in mezzo all’oceano. Ottima esperienza, anche perché costa meno di tutte!

30 de septiembre de 2026
Logotipo de Novyro eSIM

Respuesta de Novyro eSIM

Grazie per aver utilizzato il nostro servizio eSIM. Apprezziamo la tua fiducia e speriamo che abbia reso i tuoi viaggi più fluidi.

Valorada con 5 estrellas sobre 5

Liked being able to check my remaining…

Liked being able to check my remaining data in the app. Had a question about it and got a clear answer.

30 de septiembre de 2026
Opinión espontánea
Logotipo de Novyro eSIM

Respuesta de Novyro eSIM

Thank you for using our eSIM service. We appreciate your trust and hope it made your travels smoother.

Valorada con 5 estrellas sobre 5

Simple and reliable

Bought an eSIM for my trip and everything went smoothly. Installation was quick, activation was easy, and the connection worked well. It saved me the trouble of buying a local SIM card after arriving. Very convenient and easy to use.

24 de septiembre de 2026
Logotipo de Novyro eSIM

Respuesta de Novyro eSIM

Thank you for using our eSIM service. We appreciate your trust and hope it made your travels smoother.

Valorada con 5 estrellas sobre 5

Highly recommend. Super easy.

My uncle recommended it while I was visiting Poland. It was SOOO EASY. Thank you for making the process of purchasing an eSIM super easy. It was much more affordable than going through my cell phone company and it worked well with reminders in advance on when my service was going to end. Thank you.

22 de septiembre de 2026
Logotipo de Novyro eSIM

Respuesta de Novyro eSIM

Thank you for using our eSIM service. We appreciate your trust and hope it made your travels smoother.

Valorada con 5 estrellas sobre 5

Great app

Easy to use, very smooth esim activation and good customer support, great experience.

21 de septiembre de 2026
Logotipo de Novyro eSIM

Respuesta de Novyro eSIM

Thank you for using our eSIM service. We appreciate your trust and hope it made your travels smoother.

La experiencia Trustpilot

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