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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

- Repairs took 8 months to be actioned. - Agent showed the property without my permission. Let themselves into the property - Issues raised we’re not dealt with effectively and efficiently - there... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Seemed good at first but went downhill quickly. Refused to follow the rules as specified by the REINT or to fix the mess they made. They won’t be getting my business again. Overall a very disappointin... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Do not ever use this company. Lease a house with stove and aircons not working months for repairs. In the wet season roof leaking house made uninhabitable. STILL WAITING ON COMPENSATION?????????

Valorada con 2 estrellas sobre 5

During routine inspections doors where left unlocked and lights wher left on, the real estate agent also went through our cupboards.

La empresa ha respondido

Información sobre la empresa

  1. Compañía de administración de propiedades

Información proporcionada por diversas fuentes externas

NOW Leasing NT manages property in all suburban areas of Darwin. The centrally located office at Darwin Corporate Park on the Stuart Highway means they are just 15 minutes away from almost every property in and around Darwin and Palmerston. As long term Northern Territory local residents, property owners and investors, both Joely Sullivan and Jo Griffith understand the Darwin market and have built alliances with numerous key companies over the years to ensure they are well positioned to lease their managed properties to a myriad of tenants. Now Leasing NT is your long term property partner who is committed to exceeding your expectations and look forward to establishing a long term relationship with you for many years to come.


Información de contacto

1,3

Muy malo

TrustScore: 1.5 sobre 5

85 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,3

Todas las opiniones

(85)

1 opinión en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Do not ever use this company

Do not ever use this company. Lease a house with stove and aircons not working months for repairs.
In the wet season roof leaking house made uninhabitable. STILL WAITING ON COMPENSATION?????????

2 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible service

On signing the lease I was told the grass would be cut prior to me moving in. It was not (5 acre property). I was told by the agent the owner used Crystal Pools to care for the pool, but they had no contact with the owner for a number of years as he serviced the pool himself. It was not for a few months that it was established some of the pool equipment was not working which had caused me to spend more money trying to keep the pool balanced. I reported maintenance issues with the property most of which were never addressed. There was a water leak in the wall between the bedroom and the bathroom. A couple of contractors initially attended the house but for some reason claimed to not find a leak. The water leaked through the wall into the bedroom and then out into the garden causing damp, mould and the floor boards to rise. This took 9 months to fix and eventually I received a rent reduction by $35.00 per week which did not cover having no use of the third bedroom for so long. When the lock jammed on the front door I was left with a whole in the door whilst I waited for a replacement lock. On a Friday afternoon in the wet season when the power was out as someone had knocked down the power line in the road. Power water advised that some of the work on my side of the fence may need to be done by the owner of the property. I called Now Leasing at approximately 1650hrs to get directions on who I should contact after hours for a fix and was greeted by a very rude woman who did not want to help me and stated she was turning her phone off at 1700hrs. As I did not want to be without power for the weekend I had to push to get the information I required as it was not given freely. During my lease I lost count on of how many property managers I was assigned. Now leasing failed to list numerous issues on the incoming report, which I spent a week completing to cover my own deposit on exit. On leaving the property last month it was confirmed at the outgoing inspection there were no concerns with how the property was handed over. I kept the house and outside area spotless however I then had to pursue Now Leasing to get my deposit back. After a number of emails sent to them on the 7th working day I send an email quoting the real estate legislation. Within that hour my deposit was returned. I would have to say the service from Now leasing had been appalling. Think twice before using this company.

2 de agosto de 2021
Opinión espontánea
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Respuesta de NOW Leasing NT

Thank you Carolyn for taking the time to leave your review and your experience with our agency. We are sorry you have not had the experience we hope to provide. We acknowledge providing you with our normal level of service has proven difficult during the course of your tenancy. We will ensure we use this to improve upon our service in the future.

Valorada con 5 estrellas sobre 5

Professional staff

Professional staff, very helpful.

27 de mayo de 2020
Opinión espontánea
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Respuesta de NOW Leasing NT

Thank you for the 5 star review Glen! We love knowing our clients and customers are happy 😃

Valorada con 5 estrellas sobre 5

Excellent

Best real estate I have ever dealt with- everything was completed with ease. Always extremely helpful whenever I have inquiries. I highly recommend NOW Leasing Darwin!

26 de mayo de 2020
Opinión espontánea
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Respuesta de NOW Leasing NT

Thank you for taking the time to leave us your review and thoughts Ashlee. We love hearing that we have made our clients and customers happy 😊 Please always feel free to let us know if you think of any way we can improve on our service in the future.

Valorada con 4 estrellas sobre 5

Find the company good and helpful

Find the company good and helpful. One thing we would appreciate,
during this COV-ID period, is the occasional phone call from our property manager, just to check in and see if everything is okay.
Settling in well and love the property.

19 de mayo de 2020
Opinión espontánea
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Respuesta de NOW Leasing NT

Thank you for the 4 star review Christine! We love knowing our clients and customers are happy but also knowing how we can make your experience better, thanks you for the feedback 😃

Valorada con 5 estrellas sobre 5

Highly Recommend

They are fantastic and keep you in the loop at all times. The market is a little slow at this time but our unit was tenanted in just over a week. I have never has a real estate agency as competent. Highly recommend and worth the small extra % expense

19 de mayo de 2020
Opinión espontánea
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Respuesta de NOW Leasing NT

Thank you for the 5 star review Warren! We love knowing our clients and customers are happy 😃

Valorada con 3 estrellas sobre 5

2 months in

Had better had worse property managers, only been here 2 months. To Early to say for sure.

19 de mayo de 2020
Opinión espontánea
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Respuesta de NOW Leasing NT

Thank you for taking the time to leave your review and your experience with our agency Robert. We are sorry you have not had the experience we hope to provide. We genuinely welcome your feedback and will use this to improve upon our service in the future. Please feel free to email me directly on joely@nowleasingnt.com.au should you wish to provide me some details of how we could do better.

Valorada con 5 estrellas sobre 5

Excellent company and I have an amazing…

Excellent company and I have an amazing property manager who has been an absolute breeze since day one.
Nothing is a bother and maintenance is seen to right away. Best realestate I’ve ever leased through!!!

19 de mayo de 2020
Opinión espontánea
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Respuesta de NOW Leasing NT

Thank you for the 5 star review Brittany! We absolutely love knowing our clients and customers are happy 😃

Valorada con 5 estrellas sobre 5

Amazing support

Amazing support, Very friendly staff. Thank you

18 de marzo de 2020
Opinión espontánea
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Respuesta de NOW Leasing NT

Thank you for the 5 star review Chinthana! We love knowing our clients and customers are happy 😃

Valorada con 5 estrellas sobre 5

Have our full confidence

They have always been honest, direct and reliable. Couldn’t ask for anything more and recommend to anyone with a property in Darwin.

17 de marzo de 2020
Opinión espontánea
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Respuesta de NOW Leasing NT

Thank you Max for your very kind words and review! We love taking care of you and your property! Hope you are well and stay safe during such uncertain times for us all! Regards Joely 😊

Valorada con 5 estrellas sobre 5

Reliable

This company seems very reliable and is prompt in answering queries and proactive with any requests.

17 de marzo de 2020
Opinión espontánea
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Respuesta de NOW Leasing NT

Thank you for the 5 star review Delores! We love knowing our clients and customers are happy 😃

Valorada con 1 estrellas sobre 5

Terrible customer service

Terrible customer service. Don’t expect any sort of help or compromise until your lease is almost over.

12 de marzo de 2020
Opinión espontánea
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Respuesta de NOW Leasing NT

Thank you for taking the time to leave your review and your experience with our agency Danielle. We are sorry you have not had the experience we hope to provide. We genuinely welcome your feedback and will use this to improve upon our service in the future. Please feel free to email me directly on joely@nowleasingnt.com.au should you wish to discuss your experience further.

Valorada con 5 estrellas sobre 5

Highly Recommended

Our property manager at now leasing is Janelle and we highly recommend her. She is extremely thorough, responds promptly and is always communicating with us.

11 de marzo de 2020
Opinión espontánea
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Respuesta de NOW Leasing NT

Thank you for the 5 star review Caitlyn. We love knowing our clients and customers are happy 😃 Ps. We love Janelle too!

Valorada con 5 estrellas sobre 5

Love these guys

Love these guys. My unit was rented without even advertising. !!!! A very professional team getting the job done ! Thanks so much

10 de marzo de 2020
Opinión espontánea
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Respuesta de NOW Leasing NT

Thank you for taking the time to leave us your review and thoughts Pamela. We love hearing that we have made our clients and customers happy and are always looking for ways to further improve our service in the future 😊

Valorada con 5 estrellas sobre 5

House inspections

Very efficient and prompt in getting repairs organised and done.

10 de marzo de 2020
Opinión espontánea
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Respuesta de NOW Leasing NT

Thank you for taking the time to leave us your review and thoughts Matthew. We love hearing that we have made our clients and customers happy and are always looking for ways to further improve our service in the future 😊

Valorada con 5 estrellas sobre 5

no complaints so far

no complaints so far, all good.

thank you for looking after our property.

10 de marzo de 2020
Opinión espontánea
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Respuesta de NOW Leasing NT

Thank you for the 5 star review Roger! We love knowing our clients and customers are happy 😃

Valorada con 4 estrellas sobre 5

Thorough with house inspections but…

Thorough with house inspections but often slow to respond to requests in email

10 de marzo de 2020
Opinión espontánea
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Respuesta de NOW Leasing NT

Thank you for taking the time to leave your review and your experience with our agency Dan. We are sorry you have not had the experience we hope to provide. We genuinely welcome your feedback and will use this to improve upon our service in the future. Please feel free to email me on joely@nowleasingnt.com.au if you wish to discuss this any further 🙏

Valorada con 1 estrellas sobre 5

Seemed good at first but went downhill…

Seemed good at first but went downhill quickly. Refused to follow the rules as specified by the REINT or to fix the mess they made. They won’t be getting my business again. Overall a very disappointing experience.

9 de marzo de 2020
Opinión espontánea
Logotipo de NOW Leasing NT

Respuesta de NOW Leasing NT

Thank you for taking the time to leave your review and your experience with our agency. We are sorry you have not had the experience we hope to provide. We genuinely welcome you to send me your feedback to Joely@nowleasingnt.com.au and will ensure we use this to improve upon our service in the future.

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