I recently bought an item online from here but it didn’t work. I contacted them to air my concerns but have received no response in over a week. Lesson learnt and money down the drain. IMO... Ver más
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I recently bought an item online from here but it didn’t work. I contacted them to air my concerns but have received no response in over a week. Lesson learnt and money down the drain. IMO... Ver más
La empresa ha respondido
(posted to google with photos for Morden branch but repeating here because I am so pleased with the result) I am a novice DIY'er and had no knowledge of replacing a bathroom faucet. The staff showe... Ver más
Magnaclean ordered to replace unit with stiff on off valves which were leaking just a little bit. Unit arrived quickly, fitted pipes and sealed first time with no leaks. full unit ordered so that w... Ver más
After nearly 2 weeks for item to be delivered contacted NPH about delay. They immediately sent another item via next day courier. Day after that arrived the original one turned up!! Anyway their cus... Ver más
NPH Putney is an independent family run business, located in Putney. We pride ourselves in supplying Quality Branded Bathrooms and Accessories, including: bathroom suites, showers and shower enclosures, taps. Plumbing, Heating Supply including: Boiler, Radiator, Heating Controls, DIY Machinery at trade prices, for DIY Enthusiasts and Trade, backed up by service you can trust.
271 Putney Bridge Road,, SW15 2PT, Putney, Reino Unido
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The part came in with in 3 days and thankfully fitted in the exiting shower unit like a dream!!!
I recently bought an item online from here but it didn’t work.
I contacted them to air my concerns but have received no response in over a week.
Lesson learnt and money down the drain.
IMO …. AVOID !!!
P.S.
I was contacted by this firm wanting my full name, email address & phone number.
Why ?
I used the “contact seller” part of the deal and nobody responded so I don’t know what supplying my details gains now.
I took it into two different shops and both said it’s faulty.
So £16 down the drain and the stick in the bin.
Solely because no one bothered answering their messages

Respuesta de Nphplumbingandheating
Easy to order, cheaper than a lot of other companies. Delivered in time estimated. Thank you
(posted to google with photos for Morden branch but repeating here because I am so pleased with the result) I am a novice DIY'er and had no knowledge of replacing a bathroom faucet.
The staff showed me exactly what I needed to connect a female connector on the new faucet to the existing push connector and even cut the copper pipes in store(for free).
They laid out the step by step process and I bought all the necessary parts.
All I did was repeat his instructions and presto! A bathroom faucet replaced. Highly recommend.
Excelleny service and on time delivery. Thankyou.
My order arrived on time and was exactly what I ordered, I won’t be using for a couple of weeks as
I’m off on holiday.
Really fast delivery, good product, helpful staff, (very unusual these days) they answer the phone unlike lots of companies, they clearly appreciate customers....well done guys 5* and 11 out of 10
I've been working with NPH Morden since they took over the branch in Morden, and I'm extremely pleased with their services. Here are a few key points I'd like to highlight:
Competent, Friendly, and Always Helpful Staff: The staff at this store are truly exceptional. They are highly competent in their field, always friendly, and willing to provide assistance. I've never felt like I encountered an unresolved issue or couldn't get the information I needed. Their team goes out of their way to ensure customer satisfaction.
Recently Renovated Store and Expanded Product Range: The store's recent renovation was a welcome change. It's now much cleaner and well-lit, making the shopping experience much more enjoyable. Additionally, the range of products is now diverse and extensive. I've consistently found everything I needed, and even products that I couldn't find at other suppliers.
Competitive Pricing: One of the most impressive aspects has been their policy of competitive pricing. In most cases, they have been able to secure lower prices for the products I've ordered, which has greatly helped my budget and that of my clients. It's clear that they strive to provide value for money.
On-Time Deliveries: Another significant advantage of working with NPH Morden is that I've never experienced delays with deliveries. They always ensure that the ordered products arrive on the agreed-upon date. This efficiency in managing deliveries is invaluable for my business and customer satisfaction.
In conclusion, I'm extremely satisfied with my experience with NPH Morden. I wholeheartedly recommend this store to anyone in need of quality products, excellent service, and competitive prices. They are unquestionably a reliable and trustworthy partner in my business.
Delivery was very quick and just as advertised.
PRODUCT WAS FINE BUT ADVERTISED 48 HOUR DELIVERY FROM ORDER, ORDERED SUNDAY DIDNT ARRIVE UNTIL THURSDAY AFTERNOON SO LOST MY PLUMMER SLOT AS HE WAS BOOKED FOR MY JOB ON THE WEDNESDAY.
I ordered the wrong item and realised about can hour after checkout. Contacted Nphplumbingandheating via email and received a reply the next working day stating they have refunded me and cancelled the order. Really impressed with the customer service I received.
Items were well packaged, delivered on time and as described. Thank you.
Very efficient service. The goods they dispatched by Riyal Mail never arrived and NPH send a replacement without any fuss. The only issue was that their pricing was higher than available elsewhere.
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