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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

AJ is the best. He helped me today and I could not be happier. Just want to say that NuAqua systems are the best you can get for the dollar spent. Today that means alot because every dollar is harder... Ver más

Valorada con 5 estrellas sobre 5

Kim was excellent, quick, knowledgeable, intelligent and respectful. Thank you Kim. Table top R/O system is great and at a great price. I have other products by NuAqua. They all have met my expect... Ver más

Valorada con 5 estrellas sobre 5

I bought a countertop unit two years ago and it has been amazing. Being able to have the screen tell me the amount of TDS (or "stuff") in the water initially and then the amount after filtration reall... Ver más

Valorada con 5 estrellas sobre 5

I contacted NU Aqua with questions of the 4 stage whole house system I installed. As I learned more and more about water filtration and understanding total dissolved solids. I realized that there may... Ver más

4,8

Excelente

TrustScore: 5 sobre 5

165 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(165)

163 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Kayla knew how to change the account to…

Kayla knew how to change the account to my name email and subscription payment since my husband has recently passed away. She then knew how to check the unit to see why the red light was flashing- it meant look at the unit lights and change the filter indicated.

11 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I've put off scheduling your automatic…

I've put off scheduling your automatic renewal of filters because I'm not great on new websites. After working with Jennifer (she was a life-saver) I am so glad that I got this going! Life is too short to stress over remembering to order filters. Jennifer made the process easy and she was able to create my getting all the replacements that I needed, at the change in schedule that I needed. Thank You Jennifer!!

11 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company to replace missing parts

Earl representative is Outstanding service. The company promptly replaced the missing parts at no additional cost. I truly appreciate their integrity and commitment to customer satisfaction.”

11 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A Satisfied Customer …

I was very grateful to have finally get the product I needed. My fault I waited too long to send back the wrong order. Working with Jennifer has been a blessing. We kept up the communication, which is critical in solving issues. Customer Service gets a 5 ⭐️ rating. Thank You Jennifer.

10 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick response

Quick response. Clint was very knowledgeable. He answered all my questions and was very patient.

10 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Leaking unit replaced

I developed a leak in my Nuaqua water filter system. I sent a email on Saturday to customer support and received a response the following Monday morning. After answering a few questions I received another email Monday afternoon telling me they were sending me a new replacement unit. I couldn't believe how quickly my issue got resolved.

9 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

NuAqua filters and support were able to help me

I have used Nu Aqua for a while and really do like the quality of water that comes out of their filtration system. Recently I had an issue with an order and Jennifer was able to help me out. I do appreciate the quality that NuAqua System has and look forward to using them for the future.

9 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Kayla went above and beyond my…

Kayla went above and beyond my expectations today during our call. I had several questions/concerns and she methodically took each issue and explained and resolved. We have one remaining issue but she gave clear instructions and a follow up email to make responding easier. I could not be more pleased. Thank you Kayla!

5 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding customer support

I had an issue with my countertop system and Jennifer found a solution to the problem. I love that Nu Aqua has outstanding customer support and they always find a way to help you what you need, so major kudos to Jennifer and the customer support team!

3 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I accidentally ordered the wrong RO kit…

I accidentally ordered the wrong RO kit and wanted to make a change. This was my first time ordering from Nuaquasystems.... I got on their live chat. Earl jumped on right away, I mentioned my problem, he did some aquafantastic magic (Yes this is a word) on the back end and fixed my order. Took all of maybe 5-10 minutes. I know that might seem like a long time but...compared to some places when online ordering....there was no 3 days back and forth via email with these guys, it was instant! my order is fixed (even though it was my own mistake) and these guys rocked it! This is how CS should be! For real.... Thank you, again! Excited to try out my new RO system!

3 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service!

Clint Westwood was very helpful in clarifying how to order my replacement filters for my 800GPD system. He also did a great job answering all my questions and assisted me with applying for a filter replacement subscription to make future ordering a breeze. The subscription also provides me with a lifetime system warranty. Thanks!

3 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service/100% pure.

Excellent customer service, never had a problem. Being the proud owner of the reef series, I must say that it exceeded my expectations. 100% pure water, I've tested it, and the flow is much faster than any other system I've ever used. To be honest the others were one drip at a time. The Nu Aqua Reef Series is very consistent, and the quality of the filter replacements remain top notch with no decline in quality. I would recommend this product to anyone, anywhere, at anytime. This is a really good system.

2 de febrero de 2026
Opinión espontánea

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