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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The website is very clearly laid out and easy to browse. Ordering could not be easier. The chocolate brazils had a good coating of excellent tasting chocolate. A good selection of both products and or... Ver más

Valorada con 5 estrellas sobre 5

The actual nuts - the range, from raw to salted, honey roasted to chocolate coated - are uniformly of high quality and very tasty. The service, packing, tracking updates and actual delivery are exe... Ver más

Valorada con 5 estrellas sobre 5

Despite a hiccup initially ( order delivered to wrong door) my new parcel arrived yesterday. Everything thing is delicious, we bought the corn just to try it, wow new best snack. The chocolate gingers... Ver más

Valorada con 5 estrellas sobre 5

You'd have to be 'nuts', not to use Nutsoasis. One of our favourite treats, chocolate coated Brasils, became difficult to get hold of. Nutsoasis to the rescue, not only with normal Choc Brasils... Ver más

Información sobre la empresa

  1. Tienda de frutos secos

Escrito por la empresa

Nuts Oasis is a UK-based supplier of raw nuts, roasted and salted nuts, crackers, and confectionery. We operate out of London, UK, and focus on providing high quality, fresh nuts to our customers. Each ingredient in our products is carefully selected to maximize both its nutritional benefits and taste. We use only the finest produce from around the globe. We produce over 100 types of nuts and confectionery using our unique roasting and mixing techniques.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

372 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

wrong product

I believe I ordered 2 bags of brazil nuts; instead I got 2 bags of mixed nuts.

14 de julio de 2025
Logotipo de Nutsoasis

Respuesta de Nutsoasis

Thank you for your feedback, and we’re very sorry to hear about the mix-up with your order. This isn’t the experience we want for our customers. Please contact us at info@nutsoasis.co.uk, and our team will be happy to resolve this for you as quickly as possible.

Kind regards,
The Customer Service Team
Nuts Oasis

Valorada con 5 estrellas sobre 5

Excellent all round!

Excellent all round!
From ordering to delivery to consumption all great. I've recommended you to friend already. The dark chocolate covered nuts are really some of the highest quality I've ever had!

30 de junio de 2025
Valorada con 1 estrellas sobre 5

I did not receive the pumpkin seeds I…

I did not receive the pumpkin seeds I ordered
The company said they had delivered but the photo sent from courier was not my address I paid by Apple Pay who always get my Address right!!!!!
When I complained they said confirm your address so I put Flat 12 as I live in a block of flats! They said they won’t do anything as I had given them my usual address of number 12 xxxxxxx xxxxxx
I have Never written a bad review on trust pilot before They had the cheek to say I could order again at a discounted rate!!!!!!
I will stay with whole foods in future where I have never had a problem

1 de julio de 2025
Opinión espontánea
Logotipo de Nutsoasis

Respuesta de Nutsoasis

Dear Sarah,

Thank you for your feedback, and we’re genuinely sorry to hear about your experience.

We’d like to clarify that the delivery was processed based on the address originally provided at checkout:

12 Hamilton Grange, 2 Crowstone Avenue, Westcliff On Sea, SS0 8JT

After the delivery attempt, you informed us that you live at:

Flat 12 Hamilton Grange, 2 Crowstone Avenue, Westcliff On Sea, SS0 8NT

This is not just a clarification—it includes a different flat number and a different postcode, which may have contributed to the delivery issue. Unfortunately, courier services rely on exact address details, and even small differences can result in failed deliveries.

Despite this, we offered a new order at a discounted rate as a gesture of goodwill, aiming to resolve the matter fairly and promptly. We're sorry to hear that this offer did not meet your expectations.

We understand your frustration, and while we regret that this has led to your first negative review, we remain committed to resolving the situation with fairness. If you would reconsider our offer, we would be more than happy to assist further.

Warm regards,
Customer Service Team











Valorada con 1 estrellas sobre 5

Bought 1kg of Brazil nuts in dark…

Bought 1kg of Brazil nuts in dark chocolate back in January as my regular supplier ran out... Big mistake they were just as expensive but inferior in terms of the chocolate used! I found the nuts good enough quality but the chocolate tasted like horrible imitation... I certainly won't buy anything else from them and don't recommend. Should have bought less as my first order, my mistake.

29 de enero de 2025
Opinión espontánea
Logotipo de Nutsoasis

Respuesta de Nutsoasis

Dear Dorota,
Thank you for your feedback, and we're genuinely sorry to hear that our dark chocolate Brazil nuts did not meet your expectations. We take quality very seriously and only use chocolate sourced from reputable suppliers, but we understand that taste can be subjective and truly regret that you were disappointed.

We appreciate your comments about the quality of the nuts themselves and are always working to improve our products. Your experience has been noted, and we’d love the opportunity to make things right. If you're open to it, please contact us directly at our email info@nutsoasis.co.uk, and we’ll be happy to discuss a resolution.

Thank you again for taking the time to share your thoughts.

Warm regards,
Adam
Nuts Oasis

Valorada con 5 estrellas sobre 5

Can not rate highly enough

Can not rate highly enough. They are beautifully packaged, fantastic choice. The only bad thing to say is that they are so delicious I have already placed my second order! Don’t think twice, just try them!

9 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

New Snack stop

Despite a hiccup initially ( order delivered to wrong door) my new parcel arrived yesterday. Everything thing is delicious, we bought the corn just to try it, wow new best snack. The chocolate gingers so moreish, the honey nuts are incredible, completely covered in sweet tastiness. Noticed no powdery residue or soft old nuts, we will definitely be back.

18 de mayo de 2025

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