The NWH Group Opiniones 

503
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The NWH Group have been really helpful supporting us with our bicycle reuse projects, going the extra mile and being very accommodating to our changing circumstances, We've never had any issues with w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely fantastic service. Fast turnaround for initial skip and hassle free for exchanges. My designated account manager Holly is amazing. Communication is on point and everything is so quick and e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Today is Good Friday, a public holiday. My wife just called NWH to ask whether they are collecting. We got straight through to a very helpful and polite customer service rep, who was able to confirm... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We changed our supplier after nightmare previous suppliers. Barry called into our new office on the off chance and I am pleased he did!! Account set up easily and Victoria and the girls in the office... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de tratamiento de desechos
  2. Empresa de aglomerados
  3. Proveedor de productos de hormigón
  4. Servicio de recolección de residuos
  5. Centro de reciclaje
  6. Proveedor de arena y gravilla

Escrito por la empresa

Serving the whole of Scotland and Northeast England from ten sites, The NWH Group is committed to creating a sustainable future by improving the social, economic, and environmental wellbeing of its communities. The progressive, second-generation family business provides waste management services to the industrial, commercial and construction industries. Collecting waste with its fleet of trade refuse, skip, tipper, grab and walking floor articulated vehicles, it transports materials to its own recycling facilities where they are transformed into high value products such as cardboard, paper, washed sands, biomass for energy and animal bedding.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

503 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,8

Todas las opiniones

(503)

55 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service

We've been really happy with the service from NWH Group. Our account manager, Amanda, has been especially helpful—always responsive, efficient, and easy to deal with. Great customer support makes all the difference.

10 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The NWH Group

I have recently engaged The NWH Group for a contract at Murrayfield Stadium and had the opportunity to work with Ms. Shaunni Kingwell. Throughout our interactions, she demonstrated professionalism, extensive knowledge, and efficiency. All products were delivered promptly, and the pricing was highly competitive. I am pleased to recommend both Shaunni Kingwell and The NWH Group without reservation

13 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

Great service every time from NWH. Amanda Knox always goes above and beyond and nothing is ever a problem. Highly recommend

13 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service from staff at NWH

NWH, Great to deal with, had a great experience with Shaunni, our clients requirements changed frequently on a site, which put the site team under a bit of pressure as materials we're needed urgently, Shaunni went out her way to assist, getting the materials needed to us at short notice on multiple occasions, even had the good nature to have a laugh about it with the guys when they called in.

Great to have confidence in a company that can make that happen.

10 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very efficient and dream to work with

Since working with Amanda of NWH , booking skips with her has been a dream, always helpful to rebook or cancel skips etc.
Most skip companies I have used would not be bothered.
NWH you have really trustworthily hard working lady

13 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

Quick replies, Great service any issues always quickly resolved thanks to our Account Manager Amanda.

13 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

NWH Edinburgh

NWH
Amanda Knox account manager excellent service and very helpful,will sit down and explain everything in detail on the account so it runs smoothly, nothing is a task for her.

13 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Amanda goes above & beyond her role to ensure that the needs my company are met on a daily basis.

All in all a great service & highly recommended for all your waste management needs.

13 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly Recommend

We have been using NWH for some time now and Amanda & the Edinburgh Team have been great, actioned our requests for skips/cement very promptly and delivered on time. Would definitely recommend NWH for a great service.

Fiona, Scotia Property Projects Ltd

13 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hire

Absolutely bang on time with deliveries no issues ever when I've used them, 100% recommend

5 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

NWH always excellent

Had a fantastic experience working with Rachel, who was patient and attentive while we worked through our requirements. Really appreciated the support.

1 de octubre de 2025
Opinión espontánea
Logotipo de The NWH Group

Respuesta de The NWH Group

Hi Charlotte, thank you for sharing your experience with us. Rachel will really appreciate your feedback. Thank you for your business. Hollie

Valorada con 1 estrellas sobre 5

Unreliable

Unreliable
Don’t collect skips when agreed
Can wait over a week
Don’t have enough drivers
Hollie, to respond to your response this morning, the issue was resolved a week after I posted my first review.
The issue as I understand it was that NWH had taken over a Glasgow based skip company but didn’t have enough drivers in place to collect skips already out.
I won’t be job specific.
I was doing my neighbour a favour by letting the skip be on my drive who was having their drive done, so the road was not congested for my neighbours.

3 de septiembre de 2025
Opinión espontánea
Logotipo de The NWH Group

Respuesta de The NWH Group

Good Morning John, I have started to investigate your complaint but I need further information to be able to locate the specific job. Please can you contact me and share your contact details? Thank you - Hollie

Valorada con 5 estrellas sobre 5

Rapid and personalised service

By comparison to other firms, NWH have been standout great so far. Rachel Morrison has been super helpful and the onboarding and setup is quick, efficient and personalised.

12 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Was woken up at 5:40 am to a lot of…

Was woken up at 5:40 am to a lot of racket. Turns out this company think thats a great time to be dropping off skips. Some people are trying to sleep for work. St Pauls road in Jarrow

29 de julio de 2025
Opinión espontánea
Logotipo de The NWH Group

Respuesta de The NWH Group

Hi Nathen,

Thank you for taking the time to share your feedback, and we're genuinely sorry to hear about your experience.

We understand how disruptive early morning noise can be, and it’s certainly not our intention to disturb local residents. Our teams begin operations early to accommodate delivery schedules across multiple regions, but we do aim to balance efficiency with consideration for the community.

Following our review of the delivery in question, we’ve learned that the driver was relatively new and had not been fully aware of the time restrictions in your area. We have since spoken with them to ensure they understand these requirements moving forward, so this does not happen again.

Thanks again for bringing this to our attention your feedback helps us improve.

Kind regards,
The NWH Group Team

Valorada con 5 estrellas sobre 5

Outstanding

Outstanding company - great service from office to driver. Made waste removal simple, went all out to help and cater, alway early and never late. We will use again definitely. Thanks

24 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Skip Hire Made Easy

ordered skip today, so easy to do and no fuss, competitive rates and really great team of workers, no problem at all for the staff to organise delivery and collection, will be using your service again.

9 de junio de 2025
Opinión espontánea

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