North West Office Furniture Opiniones 

292
TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I used NWOF to furnish my office, the prices are great, delivery was very quick and the aftersales team were great. Over a year later I had the arm of my chair break off and they arranged for... Ver más

Valorada con 5 estrellas sobre 5

Fantastic company. Great prices. Fast delivery. In a day and age when you come to expect poor Customer Service, they were brilliant. They were so helpful with all of my queries as I was buying off... Ver más

Valorada con 5 estrellas sobre 5

Excellent customer service. The furniture and chairs were of good quality, they arrived on time. Prices very competitive. I needed an invoice and emailed sales, the invoice came back within a coupl... Ver más

Valorada con 5 estrellas sobre 5

Excellent company to deal with. Ordered typist chair at really discounted price, thought it was too good to be true. No need to worry, really well made chair and comfortable and delivered unbelievably... Ver más

Información sobre la empresa

  1. Tienda de mobiliario para oficinas
  2. Mayorista de mobiliario
  3. Proveedor de equipos de oficina

Escrito por la empresa

North West Office Furniture | Huge range of quality office furniture including office chairs, office desks, office storage, home office desks & much more


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

292 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(292)

47 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great price and good service.

Found the office chair I wanted on the NWOF website after a Google search.
They had the best UK price.
I went to order and found the chair was out of stock but due a delivery soon.
Being in no hurry placed my order and had an email saying it was on back order.
A week later the chair was delivered.
Great communication and overall service.
Thanks NWOF.

20 de agosto de 2024
Valorada con 4 estrellas sobre 5

Great customer service

North-West Office Furniture provided a service that could have gone drastically wrong if not for their persistent and wonderful customer service that followed up on the couriers' delay ensuring my product was received in excellent quality, hence the four stars.

23 de julio de 2024
Valorada con 5 estrellas sobre 5

excellent service

ordered last in stock chair only to be told it was out of stock following day.
contacted company and was given an apology and a choice of more expensive chairs at no further cost .
super fast delivery and excellent customer service response times.
recommended.

31 de mayo de 2024
Valorada con 5 estrellas sobre 5

Great customer service!

Great selection of good quality furniture. Easy ordering, the chat function worked really well for the question I had before purchasing a desk and bookcase. Next day delivery was amazing. One item was damaged on delivery - spoke to customer services and they were really helpful, apologetic, and had a complete new desk set delivered to me the next day. Highly recommend this company and would definitely order from them again.

23 de mayo de 2024
Valorada con 5 estrellas sobre 5

Best On The Web

Initially, it was the price for the Nautilus Wellington Office Chair that attracted me, but later I found the quality of the item and their fast delivery that pleased me most. Well done!

20 de mayo de 2024
Valorada con 5 estrellas sobre 5

Unbelievably Good!

What a refreshing change to deal with a company who know how to communicate efficiently, provide an extensive range of products to suit all budgets, and resolve issues promptly. I ordered an executive leather office chair for my home office. Arrived super quick and well packaged. Upon raising a minor concern regarding one arm which was slightly damaged, they dispatched another one free of charge. The chair I bought is anywhere between £350 and £520 with other online retailers. These guys sold it for £260 so a huge saving. Highly recommended professional company and a pleasure to deal with.

14 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Chairs were delivered within a…

The Chairs were delivered within a couple of days of ordering without any issues. However, the quality of chairs wasn't as good as expected and the instructions for assembly were wrong. Luckily we have enough common sense to assemble them without issues.

22 de abril de 2024
Valorada con 5 estrellas sobre 5

The incredibly low and competitive…

The incredibly low and competitive price of the item I was seeking drew me to the company website. Initially, I was a little hesitant to purchase because I had never heard of them, and the price was so much lower compared to everyone else selling them. I decided to purchase, and the item was delivered earlier than expected and was as described so I was SUPER HAPPY! My only criticism of the company sales process (not the product) was that after I received the initial email confirming my order no other notification arrived from them to let me know the status of my order i.e. was my order being processed, had it been dispatched etc. After a couple of days with no update on my order, I was a little concerned so I called them directly and was told the order had been processed and the courier company would be contacting me soon to arrange delivery. This news came as a relief considering the high value of the item. I would suggest the company sales department send a progress/dispatch confirmation email to purchasers just to let them know all is well. Thank you.

19 de abril de 2024
Logotipo de North West Office Furniture

Respuesta de North West Office Furniture

Hi Antony,

Thank you so much for your review. I'm sorry to hear you did not get a dispatch notification and we completely understand why you would be concerned not to receive this. I have checked this and it does seem a dispatch push notification was sent (as this is done automatically once the order is processed) so I'm not too sure why this was not received. These notifications can sometimes be marked as spam but I will ask our team to double check to ensure this process is working as it should.

Thanks again for your review and we're glad you are happy with the product.

Kind regards

Rebecca

Valorada con 5 estrellas sobre 5

The perfect chair

As a small company, you don't always have the pull of the 'big boys', but the need for a comfortable office chair, meeting the needs of health demands is still very real.
When speaking with Jamie and explaining my needs and desire to 'try before I buy' so that I wasn't making another online mistake, he had the perfect solution in conjunction with Hood Seating.

His service has been second to none, not only listening, but understanding and providing a solution that is 'The Perfect Chair!'

I can't recommend Jamie and North West Office Furniture highly enough. There should be a 10 Star option.

30 de abril de 2024
Opinión espontánea
Logotipo de North West Office Furniture

Respuesta de North West Office Furniture

Hi Ange,

Thank you so much for your lovely review. We do recommend customers try office chairs wherever possible as no one chair is the same and everyone has different needs/preferences when it comes to comfort. We're glad you were relatively local and we were able to facilitate this with our friends @ Hood.

Thank you again for your review and for your valued order.

Kind regards

Rebecca

Valorada con 5 estrellas sobre 5

Great service

Great service. Telephone call prior to order was courteous, helpful and accurate. The chair was exactly as described. Delivery was earlier than expected. Would highly recommend.

26 de marzo de 2024

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más