Nyrah Beauty Opiniones 

Respuesta de Nyrah Beauty

12 ago 2026

Hi Veronica, thank you for your feedback.Just to clarify regarding the ingredients, Bloom is a plant-based tanning range. DHA (Dihydroxyacetone) is the active tanning ingredient used in self-tanning products, and the DHA used in Bloom is bio-based and produced through a fermentation process. There is no single regulated definition of the term “natural” within cosmetics, which is why we prefer to be transparent about our formulations and the ingredients we use.

We’re also sorry to hear you found the tan developed and wore off unevenly. This isn’t the experience we want for our customers. Bloom is designed as a complete tanning routine, and preparation, application and aftercare all play an important part in achieving an even result and fade.

We can’t see any previous communication with our team regarding your experience, but we are always available to talk through application, troubleshoot any issues and help customers get the best from their products.

You can find our full Bloom routine and application guidance here:
https://nyrah-cosmetics-4kntq4yzq2z.gorgias.help/en-US/the-bloom-set-your-complete-custom-glow-2111397

Please contact us at store@nyrahbeauty.com or call us on 094 903 1930, quoting order #113108, and we’d be very happy to help.

The Nyrah Beauty Team 🤍

Respuesta de Nyrah Beauty

12 ago 2026

Hi Mary, thank you for your review and for your lovely comments about the products and speedy delivery. 🤍 We’re sorry there was some confusion around the discount and delivery on your recent order. Our team did reply with your loyalty credit details, including your code and instructions on how to apply it at checkout. As the code hadn’t been applied when the order was placed, we couldn’t retrospectively add it, but we extended your credit for a further month to make sure you have plenty of time to use it.
We also explained the qualifying spend for free delivery and how this is shown in your cart before checkout.
And Mary, if you have any difficulty at all next time, please just give us a call on 094 903 1930 before placing your order. We can happily take your order over the phone and make sure your available credit is applied correctly for you.Thanks again for your continued support and for choosing Nyrah. 💛 The Nyrah Beauty Team

Respuesta de Nyrah Beauty

12 ago 2026

Hi Susan, thank you for your review and for giving Nyrah a try. We completely understand wanting to be confident with new skincare, particularly when your skin has been going through changes.
Our Trial Pack contains 7 x 5ml products and was specifically developed so you can experience the complete Nyrah routine before investing in the full sizes. Depending on application, customers can get anything from approximately one to three weeks from their pack. Our formulations are concentrated, so less really is more.
One little bonus if you do decide to move on to the full sizes, keep your 5ml glass Trial Pack bottles! They’re perfect for topping up from your full-size products for weekends away, holidays, your handbag or travelling, so they can continue to be useful long after your trial.
You also currently have €10 loyalty credit available to use towards a future purchase. We regularly run special offers too, and you can build further loyalty credit through referrals, so there are a number of ways to save when you're ready to replenish.
Regarding delivery, your order was actually packed and dispatched from our Mayo warehouse on the same day you ordered. An Post had it in their network that evening and delivered it on 14th July. Once a parcel enters the An Post network, the final delivery timeframe is unfortunately outside our control.
And please remember, skincare is never one-size-fits-all. If you’d like some guidance before deciding on the full sizes, contact us at store@nyrahbeauty.com or 094 903 1930. We’re always happy to help you work out the best approach for your individual skin.
Warm wishes, Nyrah Beauty

Respuesta de Nyrah Beauty

12 ago 2026

Hi Laura, thanks for your feedback. We were concerned to read that your delivery took over a week, so we checked the tracking for order #113075. Your order was placed on 8 July, dispatched from our warehouse on 9 July and An Post confirms it was delivered on 11 July, three days after your order was placed.
We always want our customers to receive their Nyrah orders as quickly as possible and are delighted this one reached you within a few days. If you ever have a query about an order or delivery, please contact our team directly and we’ll always be happy to check it for you. We hope you’re enjoying your Nyrah Trial Pack! 🤍 The Nyrah Beauty Team