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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I must say I was a bit wary about ordering from this site due to the most recent reviews but I had absolutely no problems. I ordered my item, which it stated it would be dispatched within 5-7 worki... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Site is pretty good, prices can be hit and miss, but the free shipping when spending enough with them makes up for that. Sometimes items ship separately, and in one case arrived a month apart, and s... Ver más

Valorada con 5 estrellas sobre 5

Highly recommended. An easy to use interface, with excellent prices and and a diverse range of products. As an avid anime fan, it can be quite difficult trying to purchase products in NZ, but NZG... Ver más

Valorada con 1 estrellas sobre 5

This is my second time using them, first time was great. This time has been awful, it's coming to 2 months that I've been waiting on my delivery. Tried to contact them via email several times and had... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de videojuegos
  2. Tienda de accesorios para computadoras
  3. Tienda de juegos
  4. Proveedor de servicios de juegos
  5. Tienda de hobbies
  6. Videoclub

Información proporcionada por diversas fuentes externas

nzgameshop.com provides excellent value video games and accessories delivered quickly to your door! We are based in the UK and specialise in exporting video games to New Zealand. Save up to 50% off the retail price of many games! All our prices are in New Zealand Dollars (NZD). All items are shipped from the UK, delivery time to New Zealand is approximately 4-12 working days.


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

2 months later still not recieved my purchase

This is my second time using them, first time was great.
This time has been awful, it's coming to 2 months that I've been waiting on my delivery. Tried to contact them via email several times and had no response, their help page recommends getting in touch via Twitter but no response. Gutted as 1st experience was great

2 de abril de 2022
Opinión espontánea
Logotipo de nzgameshop.com

Respuesta de nzgameshop.com

Hi Mark! I'm very sorry to hear that your recent order with us hasn't been a great experience especially as you've said your first order from us was a positive experience. It's of course frustrating for both the customer and us when a parcel doesn't arrive and we're always on hand to help where possible. Checking our email system I can see each contact form you submitted was responded to within 48hrs with a solution. The matter has now been resolved with yourself and we hope this hasn't clouded your judgment on purchasing from us in the future.

Valorada con 5 estrellas sobre 5

I am really impressed by nzgameshop

I am really impressed by nzgameshop, I've been able to buy a couple of items ( dvs ) from them that I couldn't find here or could find but with inflated prices even for 2nd hand. Items are dispatched quickly and well packaged but most amazing of all has been how well they respond to queries. My parcel became close to being overdue, I was reassured when they told me although there wasn't tracking the parcel was insured and to wait a few more days and it did turn up but their response was personal, my email had been read, there was no feeling of the automated replies that cause frustration and don't address the question. I completely relaxed with it. I knew I could get back to them if I had to.

25 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love shopping at NZGameShop!!

I love shopping at NZGameShop!! Have been buying from them for years. I love how I can get no longer available or not available in NZ things. Every time much cheaper than buying in NZ retail.

Thank you and keep up the good work NZGameShop!!

24 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Reliable always

Very happy with NZGameShop's fast service and lower prices than even the local shops here. Also the fact that they sell certain games or editions of games that are just not available here or that long went out of stock in New Zealand. Fab!

23 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Received item within timeframe

Not sure why the reviews for this is so bad. The About Us page on their website tells you exactly where they are located. Please read about the company before you make a purchase or suspect they are a scam.

I made an order on 27th February and received my item on 21st March. I did contact them about a tracking number and was advised there was none, however I contacted them again through FB Messenger a week later and the lovely customer service representative tracked my order for me. Their replies were also quick.

I would give nzgameshop.com 5/5!

21 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't buy go from a respected retailer

Took well over a month to arrive and despite saying NZ game shop it clearly has nothing to do with new Zealand as it isn't zoned for our region. Waste of time don't buy from them. Looks like many have been scammed too

20 de marzo de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

ABSOLUTELY do not buy from this site

ABSOLUTELY do not buy from this site. I tried and was scammed out of over $100 with no ability to follow it up.
Check out their FB reviews and find dozens more in the same boat.
They’re basically uncontactable, they don’t reply to msgs - despite saying they will and have an extensive history of not supplying goods.
Basically this is an elaborate scam site and you’re better off buying from ANYWHERE else.
Oh and despite saying they’re “NZgameshop” they have nothing to do with New Zealand- that’s also part of their scam.

18 de marzo de 2022
Opinión espontánea

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