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Oaktree Garden Centre Opiniones 2065

•
TrustScore: 5 sobre 5

4,8

Tienda de mobiliario para jardín
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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

After a failed delivery with a very well known home brand, I contacted Oaktree Garden Centre for my Kettler Garden Furniture set. Ordered 21st April and delivered 3 days later. I am truly amazed and d... Ver más

Valorada con 5 estrellas sobre 5

We ordered a 4 piece seat dining set which was a bit out of the norm. The sales lady accommodated our requirements, with some discount. Furniture was delivered when we requested some 3 hours from th... Ver más

Valorada con 5 estrellas sobre 5

My first time buying from Oaktree, normally using a local garden centre. I bought the double foot stall to match Elba garden furniture. Customer service were able on hold the stock for a couple of... Ver más

Valorada con 5 estrellas sobre 5

What great customer service, from purchase to delivery of garden furniture. Placed order late one evening, received a call at 9am following morning to arrange delivery, that week! Got called day bef... Ver más

Información sobre la empresa

  1. Tienda de mobiliario para jardín
  2. Tienda de muebles
  3. Vivero
  4. Tienda de parrillas

Escrito por la empresa

Oaktree Garden Centre: Your Green Oasis 🌿🌼 Discover the ultimate destination for outdoor living! Whether you’re an amateur gardener or a seasoned pro, we’ve got you covered. Here’s why Oaktree is your ideal choice: Largest Showroom: Explore the UK’s largest Garden Furniture & BBQ showroom. From elegant dining sets to cosy loungers, find the perfect pieces for your outdoor haven. Expert Horticultural Advice: Our own nursery team offers acres of plants and expert horticultural advice. Cultivate your green dreams with confidence. Family-Run Excellence: Oaktree is more than a business—it’s a family legacy. We’re conveniently located in Berkshire between Bracknell and Ascot, making us easily accessible from across the south and London. Transform your outdoor space with Oaktree. Your garden awaits!

Oaktree Garden Centre

Escrito por la empresa

Garden Furniture & BBQ Price Commitment
Bringing you the lowest online prices Everyone wants a bargain, great service and speedy delivery! If you are looking to buy new garden furniture or the latest gas BBQ at the lowest price possible talk to us. We always do our best to bring cheap online prices to you while offering you the service and back up you would expect from a large family run garden centre and nursery.
Seen It Cheaper
Just give us a call on 01344 578333

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 66% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Excellent service from Oaktree garden…

Excellent service from Oaktree garden centre,
Furniture delivered 2 days after an online order.
Great communication with the delivery team and delivered on time and with great customer care all round .
Would recommend them highly.
Thank you .

15 de mayo de 2025
Valorada con 2 estrellas sobre 5

Poor communication

The garden furniture that we purchased from you is of good quality and at a reasonable price however the communication between us was poor. On the website it says that you will provide express delivery but we didn’t receive the delivery until nearly two weeks later. We also arranged a delivery date only to have the items delivered a day early with the delivery driver contacting us when he was 15 minutes away from our house and none of us were at home. Fortunately we were able to get someone to come to our house to accept it.

12 de mayo de 2025
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Respuesta de Oaktree Garden Centre

Thank you for your feedback. We’re pleased that you’re happy with the quality and price of your furniture, but we sincerely apologise for the delivery issues.
We strive for clear communication and efficient service, and regret any confusion. We believed we contacted you about the delay to align it with our van schedule.
Once dispatched, we regret that your order arrived earlier than expected without proper notice. We appreciate your patience and are grateful that you were able to make arrangements to receive it despite the unexpected timing.
Your feedback is invaluable, and we are actively reviewing our delivery procedures to ensure a smoother experience in the future. If there’s anything else we can do to assist you, please don’t hesitate to let us know.
Thank you for choosing us—we hope you enjoy your new furniture!

Valorada con 5 estrellas sobre 5

What great customer service

What great customer service, from purchase to delivery of garden furniture. Placed order late one evening, received a call at 9am following morning to arrange delivery, that week! Got called day before delivery, as the person getting my order ready noticed I had ordered the wrong size table cover. They kindly swapped it for correct size at no extra cost.
Delivery window was confirmed early on delivery day. Driver was very helpful and on time.
The whole process was made so easy, thank you.

30 de abril de 2025
Valorada con 5 estrellas sobre 5

First Time Purchase

First time purchase from this company and delighted with the service provided. Usually a bit tentative ordering online from a company unknown to me, however the experience was straight forward, easily navigated and the front arrived promptly with updates throughout.
Would recommend and would use again when needed.
Thanks to the staff and team for doing a great job!!

28 de abril de 2025

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