Really bad customer service. You have to pay be yourself for the return. Bad quality and bad service! I still wait for an answer from the customer service till october. No reaction!
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Consulta las opiniones de los clientes
I order some thom browne glasses at OCO they would be at my place in 4 days to bad fedex lost them it took a week before i decided to contact OCO self Jennie send a respons in a mather of min's en p... Ver más
Eye test perfectly OK - optometrist was good. But customer service was awful. In the store, the assistant wasn't attentive enough - always watching the door. Told contact lenses would be ready in... Ver más
After a disappointing experience elsewhere, I found my wanted Tom Ford glasses here....yet there was no stock showing. I called the company who ordered them in specially. Since they ran a special prom... Ver más
Información sobre la empresa
- Mayorista de gafas
- también en la categoría
- Tienda de gafas de sol
Escrito por la empresa
OCO Glasses was founded in 2015 and was primarily an online company specialising in high quality, high fashion eyewear and prescription lenses. In May 2016 we opened our first optical boutique in Spitalfields, London.
Información de contacto
28 Hanbury Street,, E1 6QR, London
- 0800 011 9747
- info@ocoglasses.co.uk
- ocoglasses.co.uk
3,3
Medio
200 opiniones
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5* Customer Service
I had an issue with a particularly expensive pair of glasses that I actually purchased elsewhere (from the brand itself) of whom would do nothing for me despite the product being well within warranty.
I already knew about OCO, had seen their shop and am now more than glad that I went in to see if there was any way they could help.
The whole team was understanding. They were great to talk to, their service was second to none and more importantly my glasses were fixed and delivered to me as new. I can't thank them enough. More than recommend OCO.
24 de mayo de 2018
Opinión espontánea
Great and knowledgable staff
Great and knowledgable staff. Took their time to consult and did no hard sell. Would 100% recommend.
18 de mayo de 2018
Opinión espontánea
Amazing time of delivery
Amazing service, super fast, great comunication and fantastic btands. Congratulations!
5 de mayo de 2018
Opinión espontánea
Best service!
27 de abril de 2018
Opinión espontánea
Excellent customer service and…
Excellent customer service and communications. Highly recommend this company for genuine branded sunglasses and outstanding service.
26 de abril de 2018
Opinión espontánea
Excellent
Nothing to complain about, really fast delivery and my sunglasses arrived safe and sound within 2 days.
25 de abril de 2018
Opinión espontánea
Amazing service
Amazing service and next day delivery is great! Thank you
25 de abril de 2018
Opinión espontánea
Excellent experience
Excellent experience, exactly as expected and very quick. Appreciated the follow up delivery emails. Recommend.
7 de abril de 2018
Opinión espontánea
Perfect!
Complete satisfaction. Everyting was perfect!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! thanks so much for this.
6 de abril de 2018
Opinión espontánea
Excellent service and updates
Excellent service and updates! Highly recommend. And prices are good.
13 de noviembre de 2017
Opinión espontánea
Great service and fabulous range.
Great service and fabulous range of glasses.
9 de julio de 2017
Opinión espontánea
Amazing service!
Ordered at 7am and delivered at 2pm the same day. Amazing service and original products. Would definitely recommended.
17 de junio de 2017
Opinión espontánea
Couldn't be happier
Great prices, great communication, same day delivery... couldn't be happier! Thank you
17 de junio de 2017
Opinión espontánea
Bar service at premium price
Bought £600 DITA glasses and 2 weeks in lenses started to move. OCO refused replacement saying this is normal. If you're cool with that this is just your shop!
9 de junio de 2017
Opinión espontánea
Easy communication and fast shipping to US
Great customer service! We received the glasses and they're gorgeous 💜 the shipping was fast and the communication super easy. It was a pleasure doing business with OCO Glasses!
26 de mayo de 2017
Opinión espontánea
Great great people
Great great people. I ordered from NY and there prices and service was the best. Highly recommended.
25 de mayo de 2017
Opinión espontánea
I order some thom browne glasses at OCO …
I order some thom browne glasses at OCO they would be at my place in 4 days to bad fedex lost them it took a week before i decided to contact OCO self Jennie send a respons in a mather of min's en promised me they whould arange it. they did i would definitely order again ore even fly over to london to buy my glasses here great service.
Olivier
18 de mayo de 2017
Opinión espontánea
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