Customer Service is the bottom line to a great store. I had a question after I placed my order and my call was answered immediately by Iris. She was not only polite but knowledgeable about her job.... Ver más
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Consulta las opiniones de los clientes
Thank you so much to the customer service lady named Thea who helped me out with sizing. And personalized that service. It was so good and helpful to work with someone who could give excellent g... Ver más
Aida capsules do everything they say they do i feel so better and they do get rid of the menopause belly and I don't have hot flushes any more ,and I definitely sleep better and I just feel like I h... Ver más
I thought I would give a menopause bracelet a try after reading positive reviews and seeing the 7 day money back guarantee if it didn’t help. I contacted them, after 5 days of wearing it and feeling/... Ver más
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Ha contestado el 100% de las opiniones negativas
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I ordered this in December still so not…
I ordered this in December still so not have my rings and patches the idiot delivery company said no such number sent to pick up, sis not tell me where to pick up I have sent many emails for a refund with a generic response we are working on the order id I could give a 0 I would I want my money back
NEVER ORDER HERE
Ordered goods never received, emails are just a stalling tactic, sometimes there is no response at all. Lawyer is involved.
Stay away
Stay away. It’s snake oil
Please take notice all the positive reviewers only having ONE review
Definitely do not Buy from them …
Definitely do not understand how they have got any positive reviews.
There is zero science evidence behind THEIR magma therapy jewellery. I purchased 4 rings and patching at the cost of £55. Been ripped off. They are crap.
I asked to return them on their 7 day trial and was told I need to send them to their factory in China. I asked about their London warehouse and that is apparently out of action at the current time - what a surprise!!
So I would have to pay to have them shipped to china only to be told they haven’t arrived.
I tried to take it up with my credit card company but they cannot see a problem with their T&C’s so I cannot get a chargeback.
They hound me several times a day with emails and offers. As if I’d buy from them again 🤣
Ordered a ring; did not receive it
Ordered a ring. Did not get a follow up email. After weeks I followed up with them and they stated it “was lost in transit”. They offered me 40% refund on my order! Well if it was lost in transit and I didn’t actually receive my order, and not my issue in any way, I would expect a full refund. Would not order from them again! Other places that never ordered something and happen to be lost in transit on their end, they automatically sent a replacement. So I don’t trust to order from them again :(
Just recieved my ring
Just recieved my ring. Ordered 19th September just arrived today. Looks.like it's been worn. I have emailed them and just read all these other complaints so not holding my breath. Also not impressed they say it's from the UK when it obviously not. Bracelets usually do work . But looking at this ring looks.like something out of a Christmas cracker.
Rip Off Scam!
I ordered 2 rings, size 7 and size 8. Both rings came quickly but they were both size 6. I emailed and was asked for pictures. I sent the pictures and they replied that I could return them, with me paying for shipping, or receive a 40% off. I am lazy so I asked for the 40%. They then replied and said that after further review they decided that what they sent me was correct, but I could have 30% off a future order. Luckily I used paypal so now paypal will work on getting my money back.
Rip off!
Plating wore off, no refund
I made two separate purchases of their “Wellness” jewelry, more specifically 3 weight loss rings. The finish on all three rings came off. The two with “black” finish became silver and the “silver” finish became pink. This indicated the ring wasn’t even made of silver, but copper, therefore leaving a black/green ring around my finger as copper does. I contacted customer service and they advised me if their 7 day return policy. I would assume this meant if you didn’t like it, or a sizing problem. Not for shoddy materials! They offered me a 20% discount to buy more of their junk.
This company is a rip off.
This company is a rip off.
I ordered a bracelet which failed after 4 hours of wearing it and they want me to pay to return or 40% refund
Do not buy from this company !
Do not buy from this company
Do not buy from this company, they are scammers. I requested to return the menopause ring I purchased for £26 as it did not look worth the money and didnt work. After bring replied to using an automated reply over 6 times, I was then given a return address in China and told it would cost me over £50 to post the item back when they said the were uk based. Total waste of money
Terrible customer service
Terrible customer service. The product does nothing. They are located in China and will make you pay to return merchandise to them (after they ignore your emails asking for a refund). Save your money! Don’t offer a guarantee if you won’t stand behind it.
Stay away!
I thought I would give a menopause bracelet a try after reading positive reviews and seeing the 7 day money back guarantee if it didn’t help. I contacted them, after 5 days of wearing it and feeling/ seeing zero change, to request a refund. They didn’t honour the guarantee. I’m not sure this is even a legit company as their website sometimes doesn’t even work. Stay away!
Avoid at all cost complete scam gave me…
Avoid at all cost complete scam gave me an incorrect tracking number for somebody else’s parcel ! I’m currently trying to get my money back wish I had never bothered !
BEWARE
BEWARE, I placed an order with Aida for 4 items, after weeks of waiting for the parcel to arrive from CHINA, it finally arrived but only containing 1 of the items I purchased, this was done quite intentionally judging by the package, a small jiffy type bag with a single box tightly pushed inside, with delivery label attached. Quite disappointed to be honest as the only thing getting lighter is my wallet.... a refund for the items has been requested through PayPal so fingers crossed i'll at least get my money back on the items they didn't send.
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