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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

First delivery late, second delivery went to the wrong address. Emailed and said they couldn't do anything. Replied and asked if there was anything they could do and said it would be a regular order.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Oh Doggy has set the bar high for customer service and unbeatable prices. They consistently go above and beyond, always ready to help out. One time, I mistakenly doubled my order, and they actually c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is a superb site. We found the most wonderful pate for dogs and goats ears here - two of our dogs favourites - when we were struggling to find them elsewhere. Plus they are happy to post EVERYW... Ver más

Valorada con 5 estrellas sobre 5

We have ordered online from Oh Doggy a couple of times now and have been delighted with the prompt delivery and products - our boy Loki especially loved the treats :). Super news that the new shop has... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de animales

Información proporcionada por diversas fuentes externas

Oh Doggy’s mission is to provide our customers with a great selection of high quality dog products and food at the best possible price. We provide a unique shopping experience for our customers with an online store that is well stocked with healthy and natural treats for healthy and happy dogs. We want to provide the education and loving support to our customers so that they will have the knowledge to care for and enjoy their dogs. We at Oh Doggy are dog enthusiasts who are inspired to make a difference to the lives of dogs and their people with healthy, eco-responsible and locally sourced products.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

292 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 20% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

First delivery late

First delivery late, second delivery went to the wrong address. Emailed and said they couldn't do anything. Replied and asked if there was anything they could do and said it would be a regular order. Emailed ignored. Rubbish customer service, never use them again and will tell people of the terrible service

30 de marzo de 2026
Opinión espontánea
Logotipo de Oh Doggy

Respuesta de Oh Doggy

Hi Sara, unfortunately as we mentioned in our email, we cannot do anything if you send an order to a previous address and contact us after it has been delivered, unless the new tenants return the order to us. While we understand it is a simple error on your behalf, unfortunately we cannot arrange a return collection without contact from the tenants of the address you sent your order too.

Valorada con 1 estrellas sobre 5

Item never arrived

Item never arrived , still stuck at there post office and I had a ticket from Royal Mail through the post asking me to pay £10 postage .. will never use again! No response to any emails!!! Terrible service

UPDATE Paul from ohdoggy has been in touch and resolved the issue

UPDATE AGAIN , item hasn’t arrived again!!!! And is now refusing to give me the tracking details and now not responding again .. DEFINITELY AVOID THIS WEBSITE!!!!!!!!!!!!!

29 de agosto de 2025
Valorada con 1 estrellas sobre 5

The item showed in stock so

The item showed in stock so
Purchased .. 48 hour tracked week went by no communication from company . When I emailed I got told no stock but have one with a pink heart . I said I bought blue as my dog is a boy I got. Refund and no further communication terrible and would not use this company again

18 de agosto de 2025
Valorada con 5 estrellas sobre 5

Excellent food for my dog

Excellent food for my dog, gives her an amazing shiny coat. Love buying from Oh Doggy as you get rewards for buying with them, delivery is always quick and the food is well packaged on arrival.

24 de marzo de 2025
Valorada con 2 estrellas sobre 5

Overall disappointed with customer service

Very competitive pricing. Had a loads of issues changing address and receiving new bags of food when sent to wrong address.

I find it unacceptable that they will not allow you to call them to discuss issues everything has to be done through email.

5 de febrero de 2025

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