My order was canceled because nobody was home to take delivery. The item was shipped all the way back from England to Germany without consulting me first. There had been no prior communication about d... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Good points - super speedy delivery and the cabinet is lovely.. it’s only a cheap thing made from particleboard but it does the job beautifully and the colour is gorgeous. Bad point - arrived in an... Ver más
La empresa ha respondido
Great design, well made, easy to follow instructions. Was a bit concerned buying from Germany through UK customs but the process was seamless. Delivered within a week, kept informed along the way and... Ver más
La empresa ha respondido
Shoe cabinet arrived quite quickly, well packaged. Ok Living kept me upto date with progress of package. Comes as flat pack but nice looking cabinet with big sloping shelves that take my husbands size... Ver más
La empresa ha respondido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 75% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Vicco dressing table / desk
Condition of the desk was good apart from the big flat piece that goes on the top which had a few scuffs and scratches, emails didn't really tell me when it would be delivered it just ended turning up one day. Instructions for assembly were very good and easy to understand tho.

Respuesta de Ok Living
I have this firm 5 stars as they were…
I have this firm 5 stars as they were very helpful and considerate of our experience, fast delivery from abroad too!

Respuesta de Ok Living
Quick and easy service and responded to…
Quick and easy service and responded to my email query quickly.

Respuesta de Ok Living
It’s nice and easy to build
The building was nice and easy to do it’s a nice small vanity desk that fits in my room perfect love it

Respuesta de Ok Living
Next to me cot
Next to me cot
Arrived exactly how was described and is perfect thank you

Respuesta de Ok Living
Vanity table
Good communication. Items well packaged. No damaged items. Instructions were fine but would’ve helped if individual items had number stickers on them for easy identification. Overall very pleased with the end result

Respuesta de Ok Living
Took slightly longer to arrive than…
Took slightly longer to arrive than anticipated but was kept informed of the delay. Only received today but very well packed and appears to be very good quality. So far veryhappy

Respuesta de Ok Living
Communication not great but the order did arrive
Communication wasn’t great and I received multiple emails (as the delivery was in 4 parts) that looked like spam emails but ultimately the order has turned up. Not unpacked yet so I’m hoping it’s all as expected

Respuesta de Ok Living
Still waiting for my order to arrive!
Still waiting for my order to arrive!
I placed the order 30-Dec. According to Parcelforce, it arrived in the UK 07-Jan. today is 14-Jan but no sign of the actual product. I have written to OK-Living 5 times. They reply promptly but give no information that is actually useful (just a link to the tracking website) and from what i can see have not tried to actually figure out what is going on. I have requested a refund but this request has been ignored!

Respuesta de Ok Living
I still didn't get my second part of my…
I still didn't get my second part of my cabinet. The first part was delivered a week ago.

Respuesta de Ok Living
Do not buy
The item came with lots of damages as we were putting it together, it says use glue included as well, so it was difficult to dismantle. Since we were unable to dismantle it, we kept the bed even with the numerous damages. The bed did not last even two weeks and broke in a few places. The quality is very bad, ikea products are much stronger. I wish i never spent money on this bed. Its like putting money in the bin. I do not recommend it. Its like the bed is made of paper, it breaks as soon as soon as u touch it.

Respuesta de Ok Living
Good overall experience
To start customer service very helpful, gave a quick response to my email, sorted out my tracking code as I hadn’t registered before buying item, followed tracking delivered on time.

Respuesta de Ok Living

Respuesta de Ok Living
I don't have the item
I don't have the item. I only got the drawer. It should have been there over a week ago

Respuesta de Ok Living
Communication was great and the quality…
Communication was great and the quality is also lovely I just wished the pieces were labelled either Alphabetically or with numbers actually on them somewhere , lots of measuring bits but got there in the end !

Respuesta de Ok Living
Kitchen units
First order and delayed and now I have an unhappy customer! Not impressed!

Respuesta de Ok Living
Great kitchen cabinet at a reasonable…
Great kitchen cabinet at a reasonable price it fits in perfectly with my kitchen and fast delivery. Thanks

Respuesta de Ok Living
I like the cabiets
I like the cabiets, but the rear fixings are flimsy and do not go in straight.

Respuesta de Ok Living
If I could give you no stars
If I could give you no stars, I would. Totally useless. Will not use you again and would never recommend to anyone.

Respuesta de Ok Living
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







