Good service although the chat bot doesn't communicate with customer service. Chat said that second order would be included with first as made within an hour and so postal charge would be for... Ver más
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Consulta las opiniones de los clientes
Having purchased some strip lights from the company I decided to buy som more of the same as I was very pleased with the product. Unfortunately I could not find this again on the company's website (wh... Ver más
Three item's, two different shipments. First shipment missing two items, upon emailing a was notified that they would be arriving next day, and they did 👍. The best price you'll find on that manuf... Ver más
A great service, I live in the Highlands and Islands and no additional charges for postage (accepted it takes a day longer, but I am 650 miles north on London, everything takes a wee bitty longer)...... Ver más
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Información sobre la empresa
Escrito por la empresa
Team Olectrical is a team of entrepreneurs passionate about technology and innovation, working towards getting life easy. Our goal on Olectrical is to provide a marketplace for sellers and a single place for the customer to buy all electrical products at a discounted price and also to save money, save energy and reduce the carbon footprint.
Información de contacto
13 Barrow Hill Close, Holborough Lakes, Snodland, Kent, ME6 5FX, Snodland, Reino Unido
- +447342871224
- info@olectrical.co.uk
- olectrical.co.uk
No ha contestado las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Electrion arrived and fitted heater…
Electrion arrived and fitted heater today lookes marvellous and heating brilliantly Would definitely recommended. HB
Excellent service, excellent product
Excellent service, excellent product and very quick delivery. Will certainly use again 👍😊
very impressed with the product service
very impressed with the product service
excellent will definitely use again
I ordered two white electric radiators…
I ordered two white electric radiators and received two black electric radiators and both packages were opened. They don't look new, someone opened the packages.
I love the mirror for my bathroom
I love the mirror for my bathroom. I had a problem with late delivery from DHL and Olectrical.co.uk sorted it for me.
Product was faulty and customer support…
Product was faulty and customer support didn’t resolve the issue. Unable to contact Olectrical by phone. Product will be returned when I can get in touch with someone who cares!
Good price ....
Absolutely first rate customer sevice
Absolutely first rate customer sevice. I ordered something that was unfortunately out of stock, but was contacted within the hour and offered a replacement at no further cost - several emails to ensure I received the correct item fit for purpose. Communication outstanding. Highly recommend.
I bought two outdoor lights for our…
I bought two outdoor lights for our garage from Olectrical and couldn’t be happier with the service. Unfortunately, one of the lights was faulty, but Jane from customer services sorted it out incredibly quickly and efficiently. Within a week, a replacement was organised with no hassle at all. Amazing customer service and a great experience overall — highly recommend Olectrical!
Absolutely first class service above and beyond
Absolutely first class service, my heated mirror broke 2 days before Christmas and was the only heating in our bathroom, my wife was in hospital with my daughter about to give birth and I needed a replacement in a real hurry, I emailed and explained my predicament and a lovely helpful lady called Jane answered me and Jane and her team did everything possible to deliver a replacement, in less than 24hrs it was on my door step, I fitted it with hours to spare before little monty came home and mummy could have a well needed hot shower in a warm bathroom.
Thank you so much for all your help and I really sincerely mean it, you guys are amazing especially Jane.
Very kind regards from
All of us 💙❤️
Very quick and delivered within two…
Very quick and delivered within two days brilliant
Great communication and got the…
Great communication and got the delivery out in rapid time for us.
Socket went faulty after three days
Socket went faulty after three days.
Contacted you twice.
Still no response from you.
Just got a refund so changing from one star to three.
Excellent good quality
Excellent good quality - very stylish and delivery was fab
Good service except for chat bot comms
Good service although the chat bot doesn't communicate with customer service.
Chat said that second order would be included with first as made within an hour and so postal charge would be for one not two orders.
They arrived separately and was charged for each.
Not company - but switch instructions could include how to remove front plate
Delivery time was slower than expected…
Delivery time was slower than expected but that could of been due to bank holiday other than that perfect for your every day DIY bits
Good product easy to install
Simple to order delivery was good and within timeframe.
What a great company and customer service
What a great company communication from start to finish was amazing great customer service from a lady called Jane so attentive and really helpful she elevated all the stress I had with a mirror got it returned on the day promised too I would definitely recommend this company and use them again a definite 5 stars ✨
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