ollypet.com Opiniones 

21
TrustScore: 3.5 sobre 5

3,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Never received product after six weeks. Contacted company twice via their website - no response. Facebook messaged - they responded and said would refund, but no refund ever came. Product never came... Ver más

Valorada con 5 estrellas sobre 5

Ollypet's goods are wonderful! My pets adore them, and I can attest to the high quality. I've recommended Ollypet to far too many friends and family members, and I can't say enough excellent things ab... Ver más

Valorada con 5 estrellas sobre 5

Actually, I do not write reviews often, but i would like to share this experience!  So, I ordered a set of collars for my puppies, but they never showed up. So, I have contacted Ollypet directly.... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Disappointing experience. Ordered from them based on their marketing as a family business with unique pet items. Ordered on March 2nd. US orders are supposed to be shipped from their US warehouse. No.... Ver más

Información sobre la empresa


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

21 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,4

Todas las opiniones

(21)

0 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Never received product after six weeks, no refund either!

Never received product after six weeks. Contacted company twice via their website - no response. Facebook messaged - they responded and said would refund, but no refund ever came. Product never came. Had to file chargeback with my credit card company. That is still pending. I would discourage anyone from doing business with this company. They are unresponsive and do not deliver- but they do take your money!

24 de noviembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointing experience

Disappointing experience. Ordered from them based on their marketing as a family business with unique pet items. Ordered on March 2nd. US orders are supposed to be shipped from their US warehouse. No. My item is still in China. Sent three emails and received no reply.

15 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was pleasantly surprised by how…

I was pleasantly surprised by how quickly the item arrived and how well it met my expectations. It appears to be of high quality and works well.

14 de marzo de 2022
Logotipo de ollypet.com

Respuesta de ollypet.com

Thank you so much for your feedback! Hope to see you again in our online shop:)

Valorada con 5 estrellas sobre 5

Great, but logistics need to be improved.

Actually, I do not write reviews often, but i would like to share this experience! 

So, I ordered a set of collars for my puppies, but they never showed up. So, I have contacted Ollypet directly. They have apologized and offered to reship the order. 

In four days, I got my order and cute little charms as a gift for my pups. The service is good. Maybe they need to improve their logistic methods, but the overall experience was great! super friendly!

11 de marzo de 2022
Opinión espontánea
Logotipo de ollypet.com

Respuesta de ollypet.com

Thank you for your valueble review. We are working on logistic issues and it will be improved. Sorry for delay!

Valorada con 1 estrellas sobre 5

I ordered products 25 January 2022

I ordered products 25 January 2022. Sent email asking when would it be dispatched 2 February 2022. Have still not received items or an email saying items have been dispatched????

22 de febrero de 2022
Logotipo de ollypet.com

Respuesta de ollypet.com

Hello! I have checked your order, our team is going yo reship this order, as well as refund this order. Apologizing for issue. we have got into logistic issues and surely, we will do our best to solve it! Sorry, again!

Valorada con 1 estrellas sobre 5

I still have not received our package

I still have not received our package. I sent an email over a month ago and I did not receive an answer.

21 de febrero de 2022
Logotipo de ollypet.com

Respuesta de ollypet.com

Hello, we have issued the refund, I am apologizing for this. we have got into logistic unpredictable issues and surely, we will do our best to solve it! I have arranged replacement for this order! Sorry, again!

Valorada con 1 estrellas sobre 5

Do not purchase

Do not purchase . They do not respond to customers emails. I ordered Jan 4 th and it’s Feb 9 th . No refund . No product. Tracking shows it’s sitting in China.

10 de febrero de 2022
Logotipo de ollypet.com

Respuesta de ollypet.com

Hello! We have issued refund. I am checking and I can see, that order LY973696493CN
Delivered on
17/02/2022. We are apologizing for these logistic issues.

Valorada con 5 estrellas sobre 5

Ollypet is the Best

Ollypet's goods are wonderful! My pets adore them, and I can attest to the high quality. I've recommended Ollypet to far too many friends and family members, and I can't say enough excellent things about the company and the service I received.

14 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

prices are great

They have excellent products; my golden retriever enjoys the toys I purchased from them. I've already ordered from this company a few times with no problems.
Please keep up the good work, and best wishes for new customers!

9 de septiembre de 2021
Opinión espontánea
Logotipo de ollypet.com

Respuesta de ollypet.com

Thank you for your wishes! Hope to see you again!
Best regards,
Ollypet

Valorada con 1 estrellas sobre 5

Have not yet received order or an update

Have not yet received the order or even an update on order

9 de septiembre de 2021
Logotipo de ollypet.com

Respuesta de ollypet.com

Hello!
I am going to help you with this issue.
Order 1091 has tracking number AS722717070CN
Order was shipped and you can check this tracking number on our website, once you log in account.
If there are any questions, please, contact us support@ollypet.com
Best regards,
Ollypet

Valorada con 1 estrellas sobre 5

I have not received what I ordered yet

I have not received what I ordered yet. I would like to know where my merchandise is at. I cannot rate you if I have not received the product. Can you please find out where my merchandise is at?

7 de agosto de 2021
Logotipo de ollypet.com

Respuesta de ollypet.com

Hello!
I am sorry, that you have not receive yet order.
Free shipping takes 10-15 days.
But according to tracking number, it will be delivered in a few days:)
I have contacted with you trough email with details!
Best regards
Sofia from Ollypet

Valorada con 5 estrellas sobre 5

Ollypet Store

Ollypet is great store to buy cute outfits and toys for your dog. The little dress I purchased is well made and adorable. They are one of the few shops that comments on social media posts which makes you feel part of the company. I’ve not met a company as friendly as them.

3 de agosto de 2021
Logotipo de ollypet.com

Respuesta de ollypet.com

Thank you so much for your feedback!!!☺️ Woof!!!🐶

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más