Just awful. It's a scam. Raw sewage flooding into my home. Called 5 days in a row. No response. Just daily promises that some action would be imminent. Excuses and to be honest brutal deflection... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
The whole experience went very well from my first phone call till final installation. My Technician, Thomas, was very friendly, kind and did an excellent job explaining the issue, what needed to be... Ver más
La empresa ha respondido
Representative answered phone on the third ring and after explaining my needs and concerns, she scheduled me immediately to have the repair completed the next day. She also scheduled me with the con... Ver más
La empresa ha respondido
Carl the Electrician found the issues immediately with my livingroom light switches. He did a fantastic job and is very knowledgeable. I would to get Carl for my electrical needs because he knows how... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Oncourse Home Solutions offers affordable home protection programs that help protect against unexpected repair costs for service line emergencies. We currently manage over 2 million service contracts including water line, sewer line, in-home plumbing, and interior electric line across the country for homeowners, utilities and municipal customers. Oncourse strives to provide hassle-free repairs, exceptional customer service, professional local contractors, and peace of mind.
Información de contacto
Estados Unidos
- oncourse.com
4,4
Excelente
473 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Alex does a great job to the point no…
Alex does a great job to the point no messing around, a real good job.
15 de septiembre de 2026
Opinión espontánea
Respuesta de Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Just awful
Just awful. It's a scam. Raw sewage flooding into my home. Called 5 days in a row. No response. Just daily promises that some action would be imminent. Excuses and to be honest brutal deflections and obvious intent to avoid costs as I was using insurance, Please save yourself some real pain.
11 de septiembre de 2026
Opinión espontánea
Respuesta de Oncourse
We are very concerned to read this review and would like to investigate the open claim further. First and foremost we want to apologize for the frustrating experience. We reached out for more information through TrustPilot, but if you can email us the claim information to customerserviceinquiries@oncoursehome.com we will look into the claim and work towards a resolution. Thank you for the feedback, we look forward to hearing back from you.
Respuesta de Oncourse
Thank you so much for the 4-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
Respuesta de Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us. Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Your service was excellent
Your service was excellent. Coverage was wonderful. Oncourse beats all the competition.
Thank you!
25 de agosto de 2026
Opinión espontánea
Respuesta de Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Great service
Quick, accurate, friendly service. Definitely glad we had Oncourse.
27 de agosto de 2026
Opinión espontánea
Respuesta de Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Representative answered phone on the…
Representative answered phone on the third ring and after explaining my needs and concerns, she scheduled me immediately to have the repair completed the next day. She also scheduled me with the contractor I requested. She was absolutely excellent. Actually the best and most prompt service I’ve ever had from anyone thank you.
27 de agosto de 2026
Opinión espontánea
Respuesta de Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
The whole experience went very well…
The whole experience went very well from my first phone call till final installation. My Technician, Thomas, was very friendly, kind and did an excellent job explaining the issue, what needed to be done and getting it done within 24 hours. The gentleman, Matt who came to help Matt was also very kind, really seemed to know what he was doing and between them got the job done quickly and well. I would highly recommend!!
9 de septiembre de 2026
Opinión espontánea
Respuesta de Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Problem corrected by very good co
Problem corrected by very good co. In August
8 de septiembre de 2026
Opinión espontánea
Respuesta de Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
They were prompt
They were prompt. Although they were able to fix the problem for now ,they were unwilling to dig deeper and fix it for good.
1 de septiembre de 2026
Opinión espontánea
Respuesta de Oncourse
Thank you for sharing your feedback, We are glad to hear the issue was resolved. If you experience a recurrence please give us a call and our team will explore additional options for repair.
Excellent experience!
Dylan showed up on time, keeping us posted of his ETA. Diagnosed the problem with our furnace diligently and left us with a solution. Great experience!
27 de agosto de 2026
Respuesta de Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Respuesta de Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Friendly professional Technician, Maintenance cleaning was done as Customer request. Made sure that it was in working order.
Great Service was provided on 08/25/2026.
25 de agosto de 2026
Respuesta de Oncourse
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
Very professional and did a great job
25 de agosto de 2026
Respuesta de Oncourse
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
Eric is very good at what he does and…
Eric is very good at what he does and have yet to be disappointed in anything when he comes to service anything
26 de agosto de 2026
Respuesta de Oncourse
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 2 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
Carl the Electrician To The Rescue…
Carl the Electrician found the issues immediately with my livingroom light switches. He did a fantastic job and is very knowledgeable. I would to get Carl for my electrical needs because he knows how to fix the issues fast. He's very smart and knowledgeable I mentioned before.
27 de agosto de 2026
Respuesta de Oncourse
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 2 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
fast response,
24 de agosto de 2026
Respuesta de Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
your workers were right on time
your workers were right on time, had the problem fixed in no time. They were very friendly and efficient.
26 de agosto de 2026
Respuesta de Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Respuesta de Oncourse
We’re delighted to hear everything went smoothly for you! Our goal is to make home repairs as simple as possible - from scheduling and permits to sending a trusted local pro when you need one. Thank you for sharing your experience!
Respuesta de Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
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