One.World Opiniones 252

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I purchased a vase which turned out to be even better than the picture, packaging was brilliant so I knew the vase would be in one piece. Delivery was on time. Amazing service and product.

Valorada con 5 estrellas sobre 5

You have lovely products, well designed and affordable. It allows one to elevate the homes without breaking the bank. Your Delivery is also prompt and messaging regarding deliveries is helpful.I am a... Ver más

Valorada con 5 estrellas sobre 5

Bought a gorgeous hurricane lantern, very attractive and well made. Price was very fair and fast delivery.

Valorada con 5 estrellas sobre 5

Ordered from One.world before and their customer service is good. Keep you up to date with your order and progress of order. Ordered side tables and the quality is excellent once again. Required... Ver más

Información sobre la empresa

  1. Tienda de artículos para el hogar
  2. Tienda de muebles
  3. Tienda de iluminación
  4. Tienda de espejos

Sobre One.World

Escrito por la empresa

Creating statement designs for everyday living, One.World has been transforming our homes since 1990.

With a skilfully crafted collection of furniture, lighting, and homeware, One.World products are built to last. With accessible pricing and an environmentally conscious mindset too, what’s not to love?

Visit www.one.world to explore the full collection.

Our Shipping Promise

Delivered within 2-3 working days

All standard size items ship from our UK warehouse and arrive within 2–3 working days. Need it sooner? Choose Next Day delivery at checkout.

Información de contacto

One.World

One order, one tree 🌿 Together we’re growing something good.

4,8

Excelente

TrustScore: 5 sobre 5

252 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 80% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

I still haven’t received my…

I still haven’t received my orders,placed order approximately 2weeks ago.
Now received an email saying that 3 out of 4 orders will come on September! It is joke???should have stated while i was placing the order. no news of the other one.
I wonder wherher you are spam or not?

8 de mayo de 2025
Logotipo de One.World

Respuesta de One.World

Dear Nyssa, we sincerely appreciate you taking the time to provide us with your valuable feedback.

Firstly, we are truly sorry to hear you've not yet received your order and completely understand your frustrations and concerns.

Having looked into this, the items that were marked as in-stock at the time of your purchase should have been processed and despatched, but your order got caught in the system and did not get released. This is a very rare anomaly and we are currently looking into the reason for this to ensure it does not happen again. To rectify this, we have raised a whole new order for you and we will be sending the complete order to you via next working day delivery service.

We hope this helps to rectify the situation, and we thank you for your patience and understanding.

Please do contact me via email at shop@one.world if you have any further questions or concerns.

Kind regards,
Jonathan

Valorada con 5 estrellas sobre 5

Very stylish lamps.

Delighted with the lamps. Exactly as described and look lovely in our living room. Hurricane lamp is still boxed as it is a wedding gift but I’m sure it will be just as lovely. Good customer service when I had a slight issue with a discount code when ordering - quickly resolved. Good communication on delivery options. Thank you One World!

7 de mayo de 2025
Valorada con 3 estrellas sobre 5

The item ordered was okay.

The item ordered was okay.

6 de abril de 2025
Logotipo de One.World

Respuesta de One.World

Thanks for your review! We appreciate you taking the time to share your feedback. We're glad the item was okay, but we'd love to understand more—what could have made it better or what wasn't quite right? Please feel free to contact us at shop@one.world with any feedback or comments.

Best Wishes,
Jonathan

Valorada con 5 estrellas sobre 5

Beautiful

Beautiful, stunning items which were delivered in record time and extremely well packaged.
I will definitely be buying more from One.World again very soon - so pleased l discovered them!

11 de abril de 2025
Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service - it was delivered before the email about delivery was sent :-) Excellent quality - beautiful product.

8 de abril de 2025
Valorada con 3 estrellas sobre 5

Grrr. Wrong item delivered!

Unfortunately - you delivered the wrong piece of furniture. I would expect something costing £1000 would be dealt with efficiently and correctly.
The delivery drivers [who I have to say were not your 'regular known' providers] were helpful - and it was just as well we opened the package before they left. They were most polite and took the incorrect item away. NB I do worry that you seemed to use an 'off grid' delivery firm. At the price you charge I'd expect better delivery agents.

6 de abril de 2025
Logotipo de One.World

Respuesta de One.World

Thank you for sharing your feedback with us. We're truly sorry about the mix-up with your furniture delivery and we greatly appreciate you bringing this to our attention as soon as the delivery occurred. We understand how frustrating it can be, especially for an item of that value and we look forward to delivering the correct item to you shortly.

We’re glad to know that the delivery drivers from our delivery partners were helpful and polite, however we would be very grateful to understand your concerns and any feedback with regards to our delivery partners, if you could please contact us at shop@one.world so we can discuss further?

Best wishes,
Jonathan

Valorada con 5 estrellas sobre 5

Very high quality.

Recently came across this company and are very pleased we did. The prints we ordered are excellent quality in great mounts and very good quality frames. Order was sent extremely well packed. Comms were also very good - thanks Lisa.
Great company and would recommend. Fast dispatch too.

10 de abril de 2025
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