one4allrewards.ie Opiniones 

121
•
TrustScore: 4 sobre 5

3,8

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

It's a problem signing in, the code takes ages for it to come through There should be no need for a code when you are signing in because you are using email and password so no need for any more secu... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Service was very good and got them quickly I didn't like that they each came in a separate envelope which meant opening over 50 envelopes to check amount and give to staff, I preferred when they came... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The process was smooth and efficient, and we received exactly what we needed. The platform is user-friendly, with plenty of great options to choose from. It's clear that customer satisfaction is... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently purchased three One4All gift cards online and the whole process was quick, smooth, and hassle-free. The website was easy to navigate, and delivery was prompt, and the recipients were deligh... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de regalos corporativos

Escrito por la empresa

With over 13,000 outlets nationwide and online, the One4all Gift Card offers the widest range of retailers on the market. What's more, the One4all Gift Card is the only tax-free gift card with absolutely no administration, service or delivery charges for businesses. Whether your staff wish to treat themselves to food or fashion, homeware or a holiday, the One4all Gift Card is the ultimate gift of choice. Whether you want to treat your staff with a customised One4all Gift Card featuring your company's branding, deliver ongoing tax-free benefits with Cyclescheme or even gameify your office, One4all Rewards are here to help. Our wide range of products and services are tailor-made to inspire, motivate and engage your staff.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

121 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,8

Todas las opiniones

(121)

47 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Quick set up

Ordered last minute gift card. Arrived Christmas eve. Activated Christmas day. Great.

24 de diciembre de 2024
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Respuesta de one4allrewards.ie

Hi Gavin, thank you for taking the time to share your positive feedback with us. It is greatly appreciated.

Valorada con 2 estrellas sobre 5

Bad attitude!

Ordered a very sizeable amount of one4all cards on 17th December. Today is 24th December and I still have not had delivery of cards. Staff all gone home yesterday without any gift! Got an email in 18th to say “shipped”??? Have rang twice since, but the person who eventually answered is kind but clueless!! A post hadn’t received them up to yesterday but one4all say they are shipped!! Who do they think they are fooling? Sadly very little regard for the customers who keep their company alive.

17 de diciembre de 2024
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Respuesta de one4allrewards.ie

Hi Deirdre, our sincere apologies for the inconvenience. Upon checking the tracking for your order, An Post attempted to deliver on the 24th of December but unfortunately there was no answer at the address. It is currently being held with An Post.

You will be able to check the tracking information on your order confirmation.

Valorada con 1 estrellas sobre 5

Ordered Vouchers on Monday 16th…

Ordered Vouchers on Monday 16th december and Tuesday 17th paid for two couriers €6.50 each delivery and have no vouchers for my staff yet today is 23/12/24

16 de diciembre de 2024
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Respuesta de one4allrewards.ie

Hi Fiona, regarding your order attached to this reference, we can see from the tracking that An Post attempted to deliver your order on the 22nd and 23rd of December however, we unable to make the delivery.

Please reach out to our Customer Service team by either emailing help@one4all.ie or by calling 01 8708100 so they can assist you with your query.

Valorada con 1 estrellas sobre 5

ordered a week ago no vouchers ever…

ordered a week ago no vouchers ever arrived still awaiting my refund to be processed. not good enough still awaiting response from staff

23 de diciembre de 2024
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Respuesta de one4allrewards.ie

Hi Carol, our sincere apologies for the issue. We can confirm that your order left our premises on the 16th of December and should have been received within 2-3 working days as standard post was selected.

We can also confirm that your request for the cancellation of the order was submitted as per your request on the 23rd of December. All refunds are processed within 48 hours by Customer Service however we do advise to allow 5-7 working days for your bank to make this visible to you.

Valorada con 4 estrellas sobre 5

card

I was glad to get the voucher so close to Christmas

12 de diciembre de 2024
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Respuesta de one4allrewards.ie

Hi Eileen, thank you very much for your review, kind regards, the one4all team.

Valorada con 1 estrellas sobre 5

delivery very slow,

delivery very slow, order a week ago notting yet??

21 de diciembre de 2024
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Respuesta de one4allrewards.ie

Hi There, our apologies for the inconvenience. Having checked the status of your order, we can see that the tracking is showing as delivered on the 22nd of December with An Post.

If not received, Please reach out to our Customer Service team by either emailing help@one4all.ie or by calling 01 8708100 so they can assist you with your query.

Valorada con 5 estrellas sobre 5

The process was smooth and efficient

The process was smooth and efficient, and we received exactly what we needed.

The platform is user-friendly, with plenty of great options to choose from. It's clear that customer satisfaction is a top priority, and we couldn’t be happier with the service.

Looking forward to ordering again in the future. Highly recommended!

12 de diciembre de 2024
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Respuesta de one4allrewards.ie

Hi Artur, thank you so much for your review, we really appreciate the time it took for you to leave it for us, kind regards, the one4all team.

Valorada con 5 estrellas sobre 5

Hard to Beat

Easy to order vouchers, activate and spend most places.

18 de diciembre de 2024
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Respuesta de one4allrewards.ie

Hi Deirdre, thanks so much for your 5 star review. We really appreciate you taking the time to leave it for us, kind regards, the one4all team.

Valorada con 3 estrellas sobre 5

Website should be easier to use chip…

Website should be easier to use chip and pin card setup.

Should be able to set up on apple wallet.

18 de diciembre de 2024
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Respuesta de one4allrewards.ie

Hi Philip, Thank you for taking the time to share your valuable feedback with us. It has been logged internally for further review.

Valorada con 2 estrellas sobre 5

Ordering on the website is an onerous…

Ordering on the website is an onerous and difficult process.I then had to use 7 sheets of paper to print my relatively small order

11 de diciembre de 2024
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Respuesta de one4allrewards.ie

Hi Maitiu, Thank you for taking the time to share your valuable feedback with us. It has been logged internally for further review.

Valorada con 5 estrellas sobre 5

Very efficient service

Very efficient service

18 de diciembre de 2024
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Respuesta de one4allrewards.ie

Hi Michael, thanks so much for your 5 star review. We really appreciate you taking the time to leave it for us, kind regards, the one4all team.

Valorada con 3 estrellas sobre 5

Service was very good and got them…

Service was very good and got them quickly
I didn't like that they each came in a separate envelope which meant opening over 50 envelopes to check amount and give to staff, I preferred when they came slotted into a card much nicer for handing out to staff

18 de diciembre de 2024
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Respuesta de one4allrewards.ie

Hi Fiona, Thank you for taking the time to share your valuable feedback with us. When placing an order in the future you can request that the order is not placed in envelopes for your convenience.

Valorada con 2 estrellas sobre 5

it's been a week that i order my card…

it's been a week that i order my card and it didn't arrive yet

18 de diciembre de 2024
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Respuesta de one4allrewards.ie

Hi Giovanna, I am sorry to hear this. Please get in touch directly to our Customer Service team by emailing help@one4all.ie or by calling 01 8708100. and they will assist you with this matter

Valorada con 1 estrellas sobre 5

I have been asked for my experience…

I have been asked for my experience…
One4all sucks.
I cannot review because I have not received my purchase.
Thought I was buying from an Irish company and rang a Dublin number and ended up dealing with Miguel in a call centre in Central America

17 de diciembre de 2024
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Respuesta de one4allrewards.ie

Hi Myles, our apologies for the inconvenience caused. We can confirm that the orders are fulfilled and dispatched in Ireland and that your order was handed over to An Post however, it has not been scanned in as of yet.

We have requested for a member of our Customer Service team to reach out to you and follow up on your order.

Valorada con 1 estrellas sobre 5

We are still awaiting our delivery of…

We are still awaiting our delivery of our order

9 de diciembre de 2024
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Respuesta de one4allrewards.ie

Hi Tony, upon checking the tracking of your order it is now showing as delivered with An Post. If your order has not been received, please reach out to our Customer Service team by either emailing help@one4all.ie or by calling 01 8708100 so they can assist you with your query.

Valorada con 5 estrellas sobre 5

Christmas bonus

We get One4All vouchers each year for staff. They arrive promptly and are a great way to give staff a tax free bonus at Christmas.

12 de diciembre de 2024
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Respuesta de one4allrewards.ie

Hi Maeve, thank you for your 5 star review, we appreciate you taking the time to send it to us, kind regards, the one4all team.

Valorada con 5 estrellas sobre 5

Fast and efficient and lovely to see…

Fast and efficient and lovely to see the smiles on the recipients faces. It made our Christmas!

16 de diciembre de 2024
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Respuesta de one4allrewards.ie

Hi Lynda, thank you for your 5 star review, we appreciate you taking the time to send it to us, kind regards, the one4all team.

Valorada con 1 estrellas sobre 5

Terrible customer service.

I purchases a large corporate order of Gift Cards.
They printed the delivery address, my name and home address on all Gift cards.
I cant hand out gift cards with my personal name and address.
Contact customer support and told someone will ring me back. 5 more phone calls with several hours on the phone later and 6 days still waiting to speak to someone who can resolve issue.
Most shops also laugh when you ask do you take one 4 all vouchers. you need to look at the list and plan where you are going to spent your card.

11 de diciembre de 2024
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Respuesta de one4allrewards.ie

Hi There, our sincere apologies for the inconvenience caused. All orders are produced on an A4 Recipient sheet.

Thank you for taking the time to share your valuable feedback with us. It has been logged internally for further review.

Valorada con 5 estrellas sobre 5

Great Service

13 de diciembre de 2024
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Respuesta de one4allrewards.ie

Hi Ann, Thank you so much for your 5 star review. We really appreciate you taking the time to leave it for us, kind regards, the one4all team.

Valorada con 5 estrellas sobre 5

Simple service

Simple service. Simple website. Quick delivery.

11 de diciembre de 2024
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Respuesta de one4allrewards.ie

Hi Gary, Thank you so much for your 5 star review. We really appreciate you taking the time to leave it for us, kind regards, the one4all team.

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