One Day Tests - Cambridge Opiniones 

121
TrustScore: 4.5 sobre 5

4,7

Cambridge Place, CB2 1NS Cambridge, England, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Booking could be simpler, for the situation where you're not able to be your own phlebotomist. As it's not possible to export results as csv or some other form, you need to go through the additional... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Smooth fast no faff. Brilliant experience in Cambridge branch. Booked appointment just 30min ahead, arrived- parking no issue, got blood drawn immediately by professional nurse. The results cam... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Easy to order tests online; quickly scheduled labs and received results in 2 days as stated. The technician who took my blood was very gentile even though I have difficult veins.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Blood sample taken on a Tuesday morning & results received following day. Free on site parking in Cambridge & blood taken at appointed time.

La empresa ha respondido


Información sobre la empresa

  1. Servicio de análisis de sangre

Escrito por la empresa

Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


Información de contacto

  • Cambridge Place, CB2 1NS, Cambridge, England, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

121 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(121)

2676 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Quick

Quick, efficient service. Welcoming staff and clear communication.
Would recommend!

19 de septiembre de 2024
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Thank you very much for the recommendation. We really appreciate it.

Valorada con 5 estrellas sobre 5

Excellent

Excellent, very fast service and very easy to read the results through the dashboard. The dashboard gives you plenty of information so you can discuss with your gp if you have any concerns. Only thing I would say is my tests showed a few areas with cause for concern but after visiting my gp apparently the NHS work to different parameters so all was fine.

18 de septiembre de 2024
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Respuesta de One Day Tests - Cambridge

We really appreciate your review and the 5-star rating. Thank you.

Valorada con 5 estrellas sobre 5

Absolutely great I manage to get my…

Absolutely great I manage to get my test done exactly when I need them there nurses were so friendly too, and results are speedy which was great 👍

3 de septiembre de 2024
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Respuesta de One Day Tests - Cambridge

Thank you for leaving a 5* review, it's much appreciated.

Valorada con 5 estrellas sobre 5

TRT Maintenance Check

Excellent service, very friendly staff & a fast painless withdrawal.
Blood taken on Friday, first results received by Sunday and completed by Monday. Results very easy to understand.

9 de septiembre de 2024
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Respuesta de One Day Tests - Cambridge

Really happy to hear about your experience with us. Thank you for leaving a review.

Valorada con 5 estrellas sobre 5

Easy to book

Easy to book. Pleasant waiting area. Friendly and helpful staff on the day

7 de agosto de 2024
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Great to hear your feedback of our service. Thank you.

Valorada con 5 estrellas sobre 5

Friendly

Friendly, efficient and knowledgeable.

12 de agosto de 2024
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Great to hear your feedback of our service. Thank you.

Valorada con 5 estrellas sobre 5

Very Professional

I was very impressed by the quality of the staff. She took blood from my arm and within a few hours and there was little sign of where she had done it. Much better than my NHS experiences. Showed great professionalism throughout. First results came through in a day despite my blood being taken on a Friday.

12 de agosto de 2024
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We really appreciate your review and the 5-star rating. Thank you.

Valorada con 5 estrellas sobre 5

Good customer service

Good customer service, lenient even when we came in a bit late and promptness of the result.

2 de agosto de 2024
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Thank you very much for leaving us a review

Valorada con 5 estrellas sobre 5

Easy to book and friendly staff!

After my doctors cancelled my appt on the day- I needed to have bloods taken that day.
Really easy to book and really lovely stuff who put you at ease immediately. A lot of people struggle to get blood from my veins but they got it first time, pain free! Would highly recommend.

2 de agosto de 2024
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Respuesta de One Day Tests - Cambridge

So pleased to hear we were able to help. Thank you for recommending our service.

Valorada con 3 estrellas sobre 5

A waste of time and money

I had a wasted 4-hour, 120-mile round trip to the Cambridge clinic because their phlebotomist failed to draw blood from me, even after waiting an hour and drinking 1.5 litres of water on top of the 1.5 I had already been drinking that morning. Admittedly I am sometimes difficult to get blood out of, but I have never in 70 years had anyone give up on me. Onedaytests at least refunded the prepayments in full, but I'd prefer to have the results I was after.

UPDATE: Apologies for saying you did not refund in full. You did, and I have amended my review accordingly.

9 de agosto de 2024
Opinión espontánea
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Respuesta de One Day Tests - Cambridge

Hello Ole. Thank you for your review.

Apologies for the inconvenience, but a few clarifications from us. As per our offering we refunded you the full amount because the phlebotomist could not take your blood. You were refunded for clinics and the tests. We don't charge for anything if we cannot take blood, this is part of our service and you received a 100% refund immediately.

We appreciate that it is not ideal when the blood is not taken, but it does happen. As you say, you are difficult to bleed and we are not in a hospital environment. We have strict rules on how many attempts we can make before we have to stop. Our phlebotomists are very well trained and they do not fail often, in particular the phlebotomist that attempted to bleed you has many years of hospital phlebotomy and surgery experience.

In the next few months there will be a clinic nearby and we would be happy to save you time, we appreciate you driving for this long to be able to use our service, we are extremely good at what we do. If you wish to use us in future, please do not hesitate to book.

Once again, apologies for the inconvenience.

Valorada con 5 estrellas sobre 5

Great service

Great service, would recommend

29 de julio de 2024
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Thank you very much for the recommendation. We really appreciate it.

Valorada con 5 estrellas sobre 5

Fast delivery and fast results too…

Fast delivery and fast results too would recommend to anyone would definitely use again thanks !!

31 de julio de 2024
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Thank you very much for the recommendation. We really appreciate it.

Valorada con 5 estrellas sobre 5

Clear instructions

Clear instructions, on time posting the test kit and the result in one day

12 de julio de 2024
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Really pleased you found our instructions easy to follow. Thank you leaving us a 5* review

Valorada con 5 estrellas sobre 5

10/10 would recommend

Really easy, really quick and user friendly. 10/10 would recommend

25 de junio de 2024
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Thank you very much for the recommendation and the 5* review

Valorada con 5 estrellas sobre 5

Easy and quick to book an appointment

Easy and quick to book an appointment, the lady was very friendly and welcoming, results came back in good time as well.

3 de julio de 2024
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Respuesta de One Day Tests - Cambridge

We are really happy to hear about your positive experience using our Cambridge clinic. Thank you for leaving us a review

Valorada con 5 estrellas sobre 5

Excellent

Excellent, prompt and helpful service, addressed all my questions, easy to book.

19 de junio de 2024
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Respuesta de One Day Tests - Cambridge

Thank you Joanna for leaving us a 5* review

Valorada con 4 estrellas sobre 5

Good experience at start of process

Good experience at start of process, clear explanations etc. Not so good with results, great difficulty in viewing health dash board. Did not give results on my screen. Had to phone up, was helped and got it sorted eventually.

3 de junio de 2024
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Respuesta de One Day Tests - Cambridge

Thank for you provide feedback. We will review why you were unable to view your results on your dashboard.

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