One-Stop Appliance Repairs Limited Opiniones 

150
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Handle on microwave broken and dryer not working. Ben came that same day. While here, he kindly dislodged a shelf in the fridge that was stuck and opened up the rubber cover of the garbage disposal fo... Ver más

Valorada con 5 estrellas sobre 5

Everything seems to go wrong when you’re on a lockdown, our toilet flush broke at the very same time our shower started to leak, the plumber came to take a look that same day, (we opened the door and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our washing machine broke down and after making a booking, Allan arrived at the designated time. He immediately diagnosed the problem as the bearings on the machine and then advised me to ring Inde... Ver más

Valorada con 5 estrellas sobre 5

Contacted company with reference for a new fridge door seal ,and the lady took all the details of model / make etc. Told the price of replacement part and fitting costs. And got text message to say en... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de reparación de electrodomésticos
  2. también en la categoría
  3. Proveedor de repuestos de electrodomésticos
  4. Servicio de reparación
  5. Servicio de reparación de hornos microondas
  6. Servicio de reparación de lavadoras y secadoras
  7. Servicio de reparación de refrigeradores

Escrito por la empresa

We are a family run company that has many years experience in domestic appliance repairs. We are friendly and reliable and always go the extra mile to ensure you have a professional, efficient and stress free service. At One-Stop we aim to be with you same day or next day of booking. For all your appliance repairs and servicing around Cardiff Newport Bridgend and Rhondda Cynon Taff


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

150 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(150)

4 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Quick dependable service

Allen from one stop was very efficient and friendly and sorted the problem with my freezer within minutes, very efficient service,I have put the phone number in my contact list will definitely use again,if I encounter any problems with my white goods.

19 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

No fuss or drama, just professionalism

Reported to One Stop Appliance Repairs late in the afternoon that our washing machine was full of water and clothes and that something was amiss as it couldn't be emptied. Tim the engineer was there the following morning and effected the repair. No fuss or drama about it and the problem was sorted within 30 minutes.
This is the second time that we have used this company and we are very impressed at the quality of the service.

7 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

I had a faulty tumble dryer. It was easy to book a call out and just a great service from start to finish. We will definitely be using the company again for ongoing servicing and repairs.

6 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

A formidable combination!

Allen from One Stop is excellent: friendly, efficient, knowledgeable and reasonable - a formidable combination! He is Number One on our speed dial.
Fixed our Range Master SxS fridge freezer and the RM cooker oven door while he was about it. I would very highly recommend.

3 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service, definitely recommended

Oven stopped working Friday, phoned Allen at One Stop Appliance repairs Saturday, oven repaired and working Sunday ✅. What a great guy, friendly and very knowledgeable. Would 100% call them for any other appliance problems.

3 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant work, Fast Service, Affordable. Highly reccomend

Brilliant fast service. Alun was very nice and answered all our questions. Gave advice for further care of our dishwasher to keep it running smoothly. Great communication regarding appointment day/time and sent a text when he was on the way. Provides a 30 day warranty so we have peace of mind that the repair has worked properly. I’ll be using him for any appliance repairs in the future and would highly recommend them to anyone else. Great service.

29 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 STAR SERVICE DEFINITELY.

Really great service. Allen came and repaired my washing machine with no fuss and was really helpful and polite.

Text message received day before appointment and then recieved a tracking app so I knew when he would arrive, on the day of repair.

Really good service. Highly recommended.

24 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Frost-free fridge freezer not totally frost free

Frost-free fridge freezer was not cold enough in freezer compartment. Before coming out to it One-Stop suggested a 48 hour defrost due to the possibility of ice building up behind the back panel. It worked, a fair amount of water came out and appliance is now working properly.

15 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful and efficient

Helpful and efficient, this company not only fixed the problem with our cooker, they gave us good advice on how to operate the oven in a more efficient way, saving time and our electricity

24 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Our pleasant experience with One Stop Appliance Repairs

Though working from home I have to echo others in praising the confirmation appointment text for AM/PM followed by the more exact time text with tracking which allowed me to plan my work to be available to discuss the problem with Allen. Our washing machine is probably close to 25 years old when the spin cycle failed and unfortunately just changing the carbon brushes didn't succeed in a fix and that it was the motor that would need to be replaced but it showed that Allen had the customer in mind by trying that first. The cost of the the motor and the age of the machine and so it is possible further problems could happen soon after made us then go for a new washer/dryer as a solution. Even so I would definitely recommend this company. A mention also for Vicki in the office who was always pleasant and helpful.

20 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

A fantastic service provided

A fantastic service provided. I didn't even think that the repair was possible yet the part was ordered and fitted without a hitch. Constant updates given and request for the fitting appointment was honoured. I would highly recommend using this company. Fabulous.

19 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Contacted this company on 11.12.21 Never responded

Contacted this company on 11.12.21, receive confirmation email and have hear nothing since. My views are they cherry pick customers based on the detail provided by the customer using online form. If the job to them appears too difficult you’ll never hear from them. Its 28th and therefore theres no Covid excuse. They left me without a suitably working oven over Christmas for that there is no excuse. Even to have said they couldn't do the job would have been better than doing nothing. I would never recommend and certainly caution against using as time wasters..

28 de diciembre de 2021
Opinión espontánea
Logotipo de One-Stop Appliance Repairs Limited

Respuesta de One-Stop Appliance Repairs Limited

Hi, thank you for your review. Please could you email us with your contact details so we can look in to this. I can assure you that we do not cherry pick jobs and try out upmost to please every customer. Unfortunately on some occasions technical problems can occur, when booking via our website you will receive an automated email. Respectfully if we have not contacted yourselves 3 weeks before Christmas then that maybe clear there has been an issue. Our contact numbers are all over our website and third party search engines. Apologies for the bad experience and again please pass on your contact details to info@onestopappliances.co.uk so we can look in to this. Thank you

Valorada con 5 estrellas sobre 5

Washing Machine Door Handle Replacement

I ended up being allocated this company after ringing another company called NAC. The engineer turned up as scheduled with text messages indicating ETA. Initial inspection of the issue meant a replacement part had to be ordered. I was provisionally booked in for a follow up visit which was then honoured. My machine is now fully functional.Both engineers were friendly, helpful & professional. A call to the home number provided was also dealt with professionally. Highly recommend One Stop Appliance Repairs.

17 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dishwasher fix

Allen did a great job repairing my dishwasher. The text reminder service that lets you know when they are coming (AM/PM), then a subsequent text to say they are on their way (and allowing you to track their progress on the map) provides an experience of a business far bigger than theirs, and one I find highly unusual in normal dealings with tradesmen! The part replaced initially by Tim didn't work, but Allen diagnosed the underlying problem, ordered the part and sorted the issue. Would recommend to friends and family.

5 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very friendly staff at the wigston shop…

Very friendly staff at the wigston shop very helpful and knowledgeable would use them again without any question thanks girls
Made my mums day

25 de octubre de 2021
Opinión espontánea
Logotipo de One-Stop Appliance Repairs Limited

Respuesta de One-Stop Appliance Repairs Limited

Hi, we are glad you received a great service, however our company is based in South Wales and we do not currently operate outside of this area. Unfortunately we can't take credit for someone elses good work. We are just informing you so you can repost to the right company. Thank you

Valorada con 5 estrellas sobre 5

Samsung fridge freezer repair.

Allen and the team did a great job repairing my fridge freezer. They arrive on time, and the text appointment reminders are a great idea. There was a slight problem with the new part fitted but Allen arranged for an immediate follow up call to resolve the issue. That's the mark of great service, when something isn't quite right, they get it sorted straight away. Well done team. I'll definitely be recommending you and using you again.
Thanks
Steve
Ystrad Mynach.

22 de octubre de 2021
Opinión espontánea
Logotipo de One-Stop Appliance Repairs Limited

Respuesta de One-Stop Appliance Repairs Limited

Thank you Steve for the amazing review. We are glad you're happy with the service you received.

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