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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

a go-to solution for any SME who requires ad hoc IT support. One Technician is speedy to respond to IT needs, offering competent and efficient services.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Mathew rocked it. Hiring someone we didnt know, on the other side of the planet, and online was scary given they are handling so much of our business. While the initial concerns are justified he qui... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Cost effective service with very helpful advise - will be using them again to solve my IT problems. Tony Wakelin

Valorada con 5 estrellas sobre 5

Matthew is very professional and great person to work with. He solve my email issues promptly and help me add things that my small business needed. He is kind and is patience with answer question. Wil... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Asistencia y servicios informáticos
  2. también en la categoría
  3. Consultor informático
  4. Empresa de alojamiento web
  5. Proveedor de servicios de email

Escrito por la empresa

One Technician provides IT consulting services remotely and on-site (if you are based in Derbyshire or the surrounding areas) to home and business customers around the globe. We are based in Derby, Derbyshire and offer many services such as: remote IT support, email hosting sservices, website hosting services and much more! If you are a home or business customer with an IT query, don't hesitate to reach out to us directly today!


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

47 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(47)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service. Immensley grateful for the timely progress updates and 'can do' attitude. Whilst I would never wish for more It problems, at least I now know where to go!

4 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I would recommend Matthew to anyone who…

I would recommend Matthew to anyone who is not technically up to date. His assistance over the years (8 years) has maintained us in a situation we can help. This is achieved through using descriptions and language we can understand.

19 de octubre de 2021
Opinión espontánea
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Respuesta de One Technician Limited

Hi David! Thank you for the very kind review. It's always been a pleasure to help you and Janet out with your IT problems and queries. Heres to another 8 years of service! See you both soon!

Valorada con 5 estrellas sobre 5

No.1

Great personal service from a very professional and competent IT Technician.

11 de octubre de 2021
Opinión espontánea
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Respuesta de One Technician Limited

Hi Adrian!

Thank you so much for the kind and honest review. It's always a pleasure and we look forward to speaking with you in the future to help out again.

Valorada con 5 estrellas sobre 5

Matthew was very helpful

Matthew was extremely helpful and did exactly what I asked him to do in a very timely manner. I will definitely be using his serviced again.

21 de septiembre de 2021
Opinión espontánea
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Respuesta de One Technician Limited

Hey Dana!

Thank you for the kind and honest review. It's always a pleasure to help out wiht your email related queries. Any problems or questions in future again please do not hesitate to reach out to us anytime!

Valorada con 5 estrellas sobre 5

Excellent service!

I selected One Technician from a long list after my daughter pointed out the reviews they had on social media. My reason for wanting IT assistance was because my computer , both hardware and software were out of date, being some 15 years old , and I needed it to be appraised as to whether it could be 'updated' or needed to be replaced. I made an appointment with Matthew of One Technician who arrived on time and after a review, the conclusion was , replacement. There was no pressure as to what kit to buy and several options were discussed. I purchased my new system from One Technician and it was delivered and installed in a matter of days. Throughout the exercise Matthew was very patient , polite and did a good job which included the transfer of data etc. I would not hesitate to recommend One Technician.

19 de septiembre de 2021
Opinión espontánea
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Respuesta de One Technician Limited

Hi Grace,

Thank you so much for the kind review about our services! It's been a pleasure serving you and of course if you do need any help or assistance in the future please don't hesitate to reach out to us anytime. We always like to make everything easy and simple here at One Technician!

Thanks again.

Valorada con 5 estrellas sobre 5

Matthew is very professional and great…

Matthew is very professional and great person to work with. He solve my email issues promptly and help me add things that my small business needed. He is kind and is patience with answer question. Will definitely recommend and staying with his business. If you any doubts don't hesitate to ask.

4 de septiembre de 2021
Opinión espontánea
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Respuesta de One Technician Limited

Thank you so much for the kind review! We are happy to have fixed and setup your Office 365 email problem! Of course any problems or questions in the future please don't hesitate to reach out to us anytime!

- One Technician Team

Valorada con 5 estrellas sobre 5

Matt From One Technician was fixed my…

Matt From One Technician was fixed my work computer and since then it works better than the new one I was going to buy + he created a server for me where I can store all my work files. I love working with these guys, they're amazing

9 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

I’ve used Matt at One Technician several times to repair my grandson’s Windows laptop. He provides a great service and is very friendly and customer focused. He clearly explains what work he needs to do and the cost. Will continue to use as he is local to our area.

5 de agosto de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, Mathew found the problem straight away and dealt with it, ending weeks of problems! Extremely helpful, polite and efficient person.

25 de julio de 2021
Opinión espontánea
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Respuesta de One Technician Limited

Hi George, thank you very much for the kind and honest review! We are glad to have gotten your IT issue resolved. Any problems in future please do not hesitate to reach out to us again! - Matthew, One Technician

Valorada con 5 estrellas sobre 5

Fantastic IT Support

We recently engaged One Technician to take over our IT support. Matthew is fantastic to work with, really approachable, very friendly and extremely technically competent. He has already improved our WiFi coverage and performed data and email migrations seamlessly. Can't recommend highly enough, thanks Matthew and your team from us all at Assemtron.

23 de julio de 2021
Opinión espontánea
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Respuesta de One Technician Limited

Thank you very much for the kind and honest review! We are really pleased to have Assemtron on-board out IT support package and its always a pleasure to help out. We always try to offer the best service and support 24/7. Looking forward to helping out with future problems and queries! - One Technician Team.

Valorada con 5 estrellas sobre 5

Expert knowledge of IT

Expert knowledge of IT and all the "stuff" surrounding it. Fixed my UHD TV, Sky box, booster and new router. Polite and respectful of two oldies who barley know a router from a TV.

22 de julio de 2021
Opinión espontánea
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Respuesta de One Technician Limited

Hi Richard,

Thank you very much for the kind and honest review you have left us. It's always a pleasure and every job puts a big smile on our face when we see the end user with such relief ! Of course and problems or queries in future please do not hesitate to reach out! - One Technician Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service! Reliable, and with all necessary expertise. Much recommended.

22 de julio de 2021
Opinión espontánea
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Respuesta de One Technician Limited

Hi Gwyn, thank you so much for the kind and honest review about our services. Always a pleasure to help out! - One Technician Team

Valorada con 5 estrellas sobre 5

Help for Luddites

Having no knowledge of computers, I have used Matthew's service for over four years. He's an IT whizz and he speaks English! His service and advice are sound and dependable. Not cheap, but experts aren't.

21 de julio de 2021
Opinión espontánea
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Respuesta de One Technician Limited

Hi Rob,

Thank you very much for the kind and honest review about our services. We always offer the best help and support to all of our customers. Thank you for being a loyal and honest customer of ours for 4 years. We look forward to hearing from you again soon! - One Technician Team

Valorada con 5 estrellas sobre 5

Outstanding service - would highly recommend

I have used Matthew's services at One Technician for a number of years now. I have also recommended him to my clients as he I have always found him to be trustworthy, capable of sorting out all my technical issues and queries. I would not go anywhere else for my IT support or services. A1 thank you

21 de julio de 2021
Opinión espontánea
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Respuesta de One Technician Limited

Hi Pippa,

Thank you so much for a kind and honest review about our home IT support services. It's always been a pleasure and we look forward to helping out with any future IT queries or problems you may have.

Take care and look forward to speaking to you soon!

- One Technician Team

Valorada con 5 estrellas sobre 5

The best possible service

If I could give 6 stars I would. Matthew was extremely approachable and talked me through the issues with my laptop. Everything was explained to me and fixed really quickly and for the work involved and the cost of the parts, the service provided was excellent value. I would definitely go back to One Technician next time I have a problem.

21 de julio de 2021
Opinión espontánea
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Respuesta de One Technician Limited

Hi Vicky,

Thank you so much for the very kind and honest review about our services. We always try to explain everything in thorough detail so our customers know what is going on throughout the whole repair or support process. (We understand that everyone isn't into IT!)

We look forward to hearing from you again soon!

- One Technician Team

Valorada con 5 estrellas sobre 5

Fantastic service delivered in a very…

Fantastic service delivered in a very efficient manner

21 de julio de 2021
Opinión espontánea
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Respuesta de One Technician Limited

Hi Yuvraj,

Thank you for the kind and honest review about our services. It's always a pleasure to help Golden Key out and of course and problems in the future please do not hesitate to reach out to us!

- One Technician Team

Valorada con 5 estrellas sobre 5

EXCELLENT PROMPT COMPUTER SERVICE COMPANY

I HAD SPENT SEVERAL MONTHS TRYING TO FIND A COMPUTER SERVICE COMPANY WITH VERY LIMITED SUCCESS AND FRUSTRATION AND TIME WASTING.
I HAVE NOW EMPLOYED ONE TECHNICIAN AND BEEN VERY IMPREESSED WITH THEIR PROMPT AND EFFICIENT SERVICE AND BRINGING MY COMPUTER UP TO DATE AND GOOD REASONABLE SECURITY SYSTEM.

21 de julio de 2021
Opinión espontánea
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Respuesta de One Technician Limited

Hi Michael,

Thank you very much for the kind and honest review! We always offer the best on-site IT support service and it's always a pleasure to help out with your IT queries and problems.

Any questions or queries in future please do not hesitate to reach out!

- One Technician Team

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