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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered fig bush, apricot, cherry and persimmon trees. Quick delivery. Well packaged. Plants survived. Fig bush even had fruit! Very satisfied.great prices.

Valorada con 1 estrellas sobre 5

Two trees were in one box, branches on a grafted tree were broken, one limb came off wilted and almost dead out of the box. I should have checked the online reviews before ordering, you would think th... Ver más

Valorada con 1 estrellas sobre 5

Ordered two English Lavender, 1 gallon each. When order arrived one bush was dead and the other not far behind. They say on their website to contact them if not satisficed, of which they do not answer... Ver más

Valorada con 1 estrellas sobre 5

They never sent my order. They created a shipping label 2 weeks after I placed my order, but never shipped it. They do not answer their phone. I left several voicemails, no response. I sent multiple e... Ver más

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1,8

Malo

TrustScore: 2 sobre 5

187 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,8

Todas las opiniones

(187)

29 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Exceeded Expectations for Size and Quality of Tree and packaging and shipping.

I purchased a dwarf Santa Rosa plum tree through homedepot.com from onlineorchards.com and the item exceeded my expectations. 5 stars and perfect TEN for
the quality of the tree, packaging for shipping including burlap on root system, and shipping. It arrived yesterday and is already planted! Thank you so much.
Kay Hollingsworth
Loganville (Metro Atlanta) Georgia

15 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a Flavortop Nectarine

I ordered a Flavortop Nectarine from Online Orchards (via Home Depot). Nice little plant; unfortunately I was disappointed when it produced WHITE flowers. Yep, it's a nice little plum tree, but not what I ordered.

27 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Giving false promises of “Free plant” for review

Ordered 4 palm trees. Included with the order we received an invitation to write a review on HomeDepot.com as a reward we would receive a free tree or 2 free shrubs “no strings attached”. Yes, there was a string attached: the instructions said that we had to send them an email to customerservice@onlineorchards (I am not allowed to post the complete email address here) which is a bad email address. It bounced right back. We sent them emails to 2 other different email addresses, which didn’t bounce back but they never replied. They wouldn’t answer the phone either. So they are trying to get good reviews by making customers believe that they would get something for free in exchange and once the review is posted on Homedepot.com the customer will find out that it was BS.

15 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Home Depot Review

I have ordered the Fuji apple tree, and I love it. Roots were very healthy and moist upon arrival. This will for sure be my go to place for all my fruit trees.

13 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wrong tracking number, no response.

Bought some plants through HomeDepot. They provided an incorrect tracking number that delivered some plants to FL. I live in NY. HomeDepot sent an email to Online Orchards which has not replied after 48 hours. Had to get HD to refund me my money.

9 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

31 of 40 Died

Out of 40 fruit trees purchased, 31 died. Sent several requests to Erin and NEVER heard from them.

Horrible company. The good reviews are very suspect.

18 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

An absolute joke of a company

An absolute joke of a company. Zero customer service, and sent me the wrong plant and never made an attempt to answer a single email about it. When you see the website, you will notice they done have a phone number... there's a reason.. they're a scam

8 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

very good condition

I ordered 7 juniper bushes, all came wrapped very nicely, moist, in very good condition. Very happy with the transaction, thru Home Depot. Only issue I had was delivery. Supposed to arrive on Oct 5, Came Oct 8. I think this was Fed ex not orchard.

8 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great trees

I ordered 2 fruit trees from online orchards Gaston Oregon. after entering order it stated they would ship in 8 days. And that they did. The company supplied tracking numbers. 5 day ship zone to Texas. My trees arrived in 5 days.
Trees are in excelled condition, packed well and soil moist. Great pricing, nice trees and free shipping!
I will buy from again.

2 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

4 of 7 Wrong Plants Sent

I ordered 7 Karl Foerster Avalanche ornamental grass plants in May 2024 and 4 of the 7 plants were Miscanthus sinensis 'Zebrinus' (Zebra Grass). When they arrived they all looked the same and were tagged as Karl Foerster Avalanche. It wasn't until they were in the ground for months when the Zebra Grass started to get it's stripes on the blades of grass. At that point, when I realized I received 4 wrong plants, the return date had past. These were purchased through Home Depot; I will never buy from Online Orchard again!!

17 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Trees were not trees

Trees were not trees, they were sticks. Dead ones.
No help what so ever.
They talked me into doing the scratch test, which, I know all about.
Waited to see if them came back (per their suggestion)
No luck.
When I contacted them again, they told me I was too late.
Pay a little more, and buy from a higher quality farm.
I’ve had great luck with their competition. And the service from them is great!

19 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t buy from them!

My first order was through Home Depot and I was so happy with that that I placed my second order directly through their website on March 18, 2024. They charged my credit card but only after several emails and asking them to cancel my order it came in April 8th or 10th. Pear tree’s top was broken but it’s growing nicely the Italian prune tree came with no indication of planning to live. The roots were so short that the tree didn’t survive. I planted it and waited for any signs of life with no results. Contacted company and was advised to do the scratch test and send them pictures of that which I did. After a month or so and several emails I received another request for better pictures of the scratch testing. It’s the middle of August and tree is dead and I have no response from them. How can I get my tree replacement? It’s not the money I am looking for it’s the tree I want.

8 de abril de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

An honest and positive review-

I've seen quite a few negative reviews, mostly related to poor product quality and poor customer service, so I wanted to honestly share my experience.

Ordered 3 Halls Hardy Almond trees last spring(2023), they arrived with the roots cut fairly short, packed in damp straw, wrapped in plastic, 90% of the leaves had dropped off. I didn't think they'd live, gave them an hour soak in water, planted in to topsoil/compost mix, and kept them well watered. They ended up producing growth within about 3wks and put on 2-3 feet of growth last season, they are still thriving this year.

This spring (2024) I ordered 3 more, plus 3 dwarf gala apple trees. The shipping/packaging method was much improved, in pots w/ moist potting soil wrapped in plastic, the leaves were not even wilted. These trees are also thriving with good soil, nutrients, watering and mulch around base.

I gave 4 stars, because I've not had any experience with customer service, however It's worth noting the improved shipping method and the success of the trees.

5 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Run Away

Run - This site is a SCAM. There is no way to contact the site owner except to fill out a form and submit. It will be ignored. I place a $100 order. they never shipped. I paid with Paypal. The account showed payment pending even though It was paid for. I sent multiple contact forms. No reply. The suddenly the account on the site says there has not been any orders. The site registy shows the registrar is in Singapore. Total rip off.

18 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT BUY FROM this company

DO NOT BUY FROM this company. I contacted this company shortly after purchasing a peach tree. They stalled by having me do a scratch test. Now they say too late to replace. This company does not stand behind their products. DO NOT BUY from Online Orchards.

17 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I searched the internet for a dwarf red dwarf bartlett pear tree

I searched the internet for a dwarf red barlett pear tree. Online Orchards was the only company that offered this tree. I was skeptical after reading the reviews. When my pear tree came, I was so happy. It's about 4 ft tall and is getting lots of new growth. I am very happy with my purchase. So much so, I ordered a Red Haven dwarf peach tree from Home Depot. They use the same company. ( I didn't know that before) The peach tree came about 4 ft tall, with a lot of new growth on it. I couldn't be happier

2 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

My cherry tree wouldn't grow and then died

My cherry tree wouldn't grow new leaves after 2 months finally died. Took photos like they asked and sent email and never got a response back after that. Bad customer service and low quality tree products. Wouldn't recommend.

10 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unable to contact

Unable to contact. I would never buy anything from this company. Worst customer service I have ever had

21 de junio de 2024
Opinión espontánea

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