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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ordered fig bush, apricot, cherry and persimmon trees. Quick delivery. Well packaged. Plants survived. Fig bush even had fruit! Very satisfied.great prices.

Valorada con 1 estrellas sobre 5

Two trees were in one box, branches on a grafted tree were broken, one limb came off wilted and almost dead out of the box. I should have checked the online reviews before ordering, you would think th... Ver más

Valorada con 1 estrellas sobre 5

Ordered two English Lavender, 1 gallon each. When order arrived one bush was dead and the other not far behind. They say on their website to contact them if not satisficed, of which they do not answer... Ver más

Valorada con 1 estrellas sobre 5

They never sent my order. They created a shipping label 2 weeks after I placed my order, but never shipped it. They do not answer their phone. I left several voicemails, no response. I sent multiple e... Ver más

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1,8

Malo

TrustScore: 2 sobre 5

187 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,8

Todas las opiniones

(187)

29 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

More than pleased

3 bare root fruit trees and am more than pleased with the promptness, the sizes of the root stalks, and solid packaging. The trees were so much bigger than I imagined/expected, all with healthy roots and new buds ready to awaken. More than excited to see them spring out of dormancy! Will definitely buy from them again!

1 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wrong Plant, No Response

Ordered a Dwarf Gala Apple tree and received a broken Granny Smith tree. The product was advertised as at least 2 years old, but there's no way the tree is that old and the root system was very small. I've emailed the company multiple times with pictures since receiving the tree with no response. I recommend spending a little more and using a local nursery or a reputable online nursery and avoid Online Orchards.

5 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

The apricot tree i ordered was…

The apricot tree i ordered was advertised as a 2-years old tree 3 to 4 feet high. What I got happened to be a less than 1-year old 2 feet high needle like cutting. Extremely disappointed. Should have read the reviews first. Do not trust this company and do not buy from them

9 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I received what order in a really bad…

I received what order in a really bad shape. 3 trees out of 5 orchards trees that I have ordered are completely dead damaged.
I have try to communicate with the company, and I do not even get a call back.
One hundred percent disappointed.
I have wasted my money.

14 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a tree from this crappy…

I ordered a tree from this crappy company. They refused to answer my emails for a year and then said they couldn't replace the tree because it was over a year. Instead of ordering anything from this criminal company, just burn your money - at least you will have 5 seconds of heat instead of a year of lies.

3 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do NOT Trust Online Orchards.

Do NOT Trust Online Orchards.
They disregard contacts when they make their continued errors. BEFORE we knew how low they were rated we stupidly ordered from them .... What A WASTE OF MONEY!
We received Dead Trees, Dead Plants, Dead Bushes, some were broken up, some missing the dirt that was at the other end of the box because they do NOT contain the containers in a plastic bag or anything else. And they do NOT give refunds even though you begin asking from the moment of receiving your shipment. Oh we sent the requested pictures over and over and over and still NO refund!
THANK GOD we found Fast Growing Trees that send Alive, Beautiful, and much better priced LIVE plants.

23 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t waste your money!

I ordered a Lapins cherry tree and as other reviewers have stated, received a very poorly grafted, horribly cut back to nothing sad little stick of a tree. It is as described a 3’ tree that at one point may have been 6’. It arrived two weeks late and was immediately planted and cared for exactly as directed and has never shown anything but wood drying up. Don’t waste your money, go to a real nursery and a what you pay for. What a scam.

26 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered 2 apple trees

Ordered 2 apple trees - Fuji and Honeycrisp... Both came in a timely fashion however, there was no growth on either. I followed the planting instructions and almost 2 months later, nothing but 2 dead trees. I have tried, time & time again, to get in contact with Online Orchards but have yet to hear a word. They are an LLC, which means they are protected and they know this. I've contacted the BBB, but this will be no good either. Do yourself a favor and do better than I did - make sure you research first.

13 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered a tree showed up dead

Ordered a tree showed up dead. After five days they emailed me and said they would send me another one after I sent the multiple pictures of the dead tree. They sent me a branch, and now there are refusing to refund my money for sending me a branch that was broken when it showed up. on the website it specifically says tree I did not order a graft and that’s what they’re claiming I did.

19 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

They sent me a half dead tree I sent…

They sent me a half dead tree I sent them a picture of it, I planted it anyway about a month later it died I've emailed them countless times no answer back I ordered three trees one was a burning bush that died I ordered a Autumn Blaze maple $35 notice that it looked different from my other Autumn Blaze maple come to find out it is a Norway maple. One of the other trees is a purple lilac bush it grew a little and now it's at a standstill I'm wondering if it's going to make it these were bare root. Customer service sucks I would not recommend this company to anybody sounds like my review is a lot like all the other reviews on here they suck.

11 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I bought a bare-root Bartlett pear tree…

I bought a bare-root Bartlett pear tree from them last fall, and planted it according to instructions. Unfortunately, It was dead; never sported a single leaf this spring. I took a couple of photos and sent these to them. The tree still had their tag on it, which you could see in the photos. No response. I sent another e-mail, and eventually heard from them. They said they had no record of selling me the tree, and needed to know the order number. That may have been on the box it was shipped in, which went into the recycle bin eight months ago. I've written a few more times, and have no response to any of those e-mails. If I were you, I would never buy anything from this outfit. If I could rate them "zero stars," that's all they deserve.

16 de mayo de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

They send the wrong item…

They send the wrong item and then ignore your emails. They finally sent a refund so they get a star back, but that was only after I threatened reviews like this.

29 de mayo de 2023
Opinión espontánea

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