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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Cancelled my order the day before it was due to arrive ‘at my request’. I did not request to cancel I emailed to find out what had happened and no reply received. Website said closed and all stock now... Ver más

Valorada con 5 estrellas sobre 5

I ordered a dress for my pre wedding meal - I received my order earlier than anticipated which was great. Lottie was lovely to deal with. There was a hand written note in my package which was su... Ver más

Valorada con 5 estrellas sobre 5

I recently hired a dress from Only Once Dress Hire for my friend's wedding after seeing someone I follow on Instagram wearing one of their dresses. I went for the Meshki pink dress and would highly re... Ver más

Valorada con 5 estrellas sobre 5

I had a few changes to my order and Lottie was more than accommodating. The whole process is extremely seamless and easy. My piece arrived early, giving me plenty of time to try on and plan my accesso... Ver más

Información sobre la empresa

  1. Servicio de alquiler de trajes de noche
  2. también en la categoría
  3. Servicio de alquiler de trajes de gala
  4. Servicio de alquiler de trajes y esmóquines
  5. Tienda de vestidos

Información proporcionada por diversas fuentes externas

Online designer outfit rental boutique


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

293 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(293)

1 opinión en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Best service !!

This is my second time using “only once dress hire” & it has been seamless. It’s easier than shopping on the high street , Lottie always communicates regarding delivery and answers any questions regarding sizes etc so quickly. Great company & I will keep using and recommending 🤍✨

11 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely first class

Absolutely first class - we did see a mobile number, left a message with a couple of questions - they called back pretty promptly, answered the questions. They do seem to be really trying to look after customers.
Got notifications that the order was dispatched the same day and got here in two days. Beautiful dress, too. Thanks!

5 de julio de 2022
Valorada con 5 estrellas sobre 5

Great customer service

Great customer service!
It could be useful to add within the package what date the dress needs to be sent back but other than that great!

5 de julio de 2022
Valorada con 5 estrellas sobre 5

The perfect dress hire company.

The perfect dress hire company.
After being let down by a different hire company I was really nervous about trying out someone else, but only once dress hire made it easy for me to hire.
The dress arrived perfect and came with a prepaid envelope to send back with ease.
Would use this company again.

4 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely selection of dresses

Lovely selection of dresses, prompt response, and received a great personalised note before and after the hire. Lottie from Only Once was really responsive and friendly. Would definitely hire from them again!

1 de julio de 2022
Valorada con 5 estrellas sobre 5

I highly recommend this amazing…

I highly recommend this amazing company, I received the most beautiful high quality dress
for a family wedding. It came on time with the prepaid return label already attached to the return bag. Great to know I will no longer need to stress about finding the perfect dress in future. Thankyou x

30 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Belle of the ball

I borrowed a beautiful rat and boa dress for my university ball. It was absolutely perfect and I got so many compliments on it! I couldn’t fault the service and would definitely use again in future.

22 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love

Loved, loved, loved my dress hired from only once!! Amazing customer service and just so easy. I will 100% be using this company again. Perfect for us girls who only wear our dresses once…crazy but it happens!! Thank you xxxx

22 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing!

Lottie from Only Once Dress hire was amazing, the customer service really was above and beyond. She made sure that I was really happy with the dress and even sent me 2 sizes to try on before and I only paid for postage. It was such an easy process and I will definitely be using this service again for outfits for big events!

22 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service would 100% recommend…

Amazing service would 100% recommend and cant wait to rent a dress from Only Once again! Lottie was really helpful and responsive over email and couldn’t have been happier with the service she provided. The dresses were in perfect condition and I had so many compliments. Thanks again Lottie!

21 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Will definitely use this service again - the dresses arrived in plenty of time and were beautiful and in perfect condition. Would recommend ordering another size for 20% if you aren't sure if the dress will fit.

21 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect!

Lottie was wonderful and so accommodating - she even extended my rental because of the bank holiday weekend! I'll definitely be renting again. Loved my Bec + Bridge dress and got so many compliments at the wedding. Thank you again!

20 de junio de 2022
Valorada con 5 estrellas sobre 5

Amazing dress and service!

Such wonderful service, my dress arrived two days earlier than I had booked it for (at no extra cost) which gave me plenty of time to try it on and make sure it fit etc. Renting from Only Once was so easy, I will definitely use their services again!

14 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Incredible service

Incredible service!

Dress was perfect and arrived early in absolutely perfect condition! Will definitely be using this company again ❤️

13 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

A fantastic first experience

The dress was exactly as described and depicted on the website. The quality was fantastic and it was beautiful wrapped. Delivery was quick, communication throughout was fantastic and Lottie’s customer service is phenomenal. I would 100% rent from this company again and recommend to others.

8 de junio de 2022

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