Reported a glitch that lead to a bad slip being mean. It was handled with speed and professionalism. Have not had any problems with customer support. That have a great and active discord as well.... Ver más
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Consulta las opiniones de los clientes
I just had a few quick questions. So I reached out to support by Email and Justin was very professional and he responded back in a very timely manner. I appreciate it so much. I am in customer servic... Ver más
I BOUGHT IN AND MESSAGED SUPPORT ASKING IF MY BET WOULD WIN AND EXPLAINED I SPENT THE LAST OF MY MONEY AND THEY BANNED ME AND REFUSED A REFUND I CAN DO WITH MY MONEY WHATEVER I WANT ITS NOT LIKE IM PO... Ver más
Onyxodds has been nothing short of impressive. Their customer service is genuinely top‑tier quick to respond, always helpful, and consistently available when I need support. What really sets them apar... Ver más
3,9
Muy bueno
148 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 9% de las opiniones negativas
Suele responder en menos de 1 mes
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STOLE MY MONEY!!!!
Non existent support, they stole my money and never got back to me. Just took all the cash out of my account despite winning majority of my bets. Took me for thousands and thousands of dollars. Go to a real sports book, these people are fraudulent.
3 de septiembre de 2025
Opinión espontánea
Respuesta de Onyxodds
Hi,
Could you please provide your username and what the issue you experienced was? We will make sure to help!
Worst
Worst. It's a "sweepstakes" betting site. Cashout glitched on me every time I tried. Live odds are nearly impossible to bet as it changed the odds ever millisecond. The bet I did win I tried a withdrawal. 6 days now. No money. No follow up from customer service. DO NOT GIVE THEM YOU BUSINESS. Go to a REAL SPORTS BOOK. You will be sorry
25 de agosto de 2025
Opinión espontánea
SCAMMERS!!!
SCAMMERS!!!! I had a 4 pick parlay for $200, I was on the last leg. Cashout option was available I click it and it doesn’t work at all. Just keeps saying suspended.. this is a scam SPORTSBOOK I WILL BE CONTACTING GAMBLING ASSOCIATION!! Bullshit
23 de agosto de 2025
Opinión espontánea
Trying to steal my funds. Terrible communication
Great at first, good promos with profit boosts and more, quick redeems. Then one day I tried to login and received a notice that my account was suspended. I received no warning so I had to reach out to onyx odds customer service to get a vague response “your account has been suspended due to violations of our Terms of Use. We cannot provide further information at this time.” It has been nearly 2 weeks since then with no update from them even though I have reached out multiple times. They are holding a 397 dollar redemption and a 200 dollar deposit hostage. Seems like they will be trying to steal the money. Will be filing chargebacks soon if they do not respond.
8 de agosto de 2025
Opinión espontánea
They are scam app
They are scam app. Will let u put money in when you win they will suspended your account and forfeit your money.
16 de agosto de 2025
Opinión espontánea
Support is non existent and they have…
Support is non existent and they have not credited my mail in requests. The boosts here are good, but if you are going to operate under the sweeps model, you should honor the credits.
2 de julio de 2025
Opinión espontánea
Scammers I won a bet and they wouldn’t…
Scammers I won a bet and they wouldn’t let me cash out, use a real sportsbook!
22 de junio de 2025
Opinión espontánea
La experiencia Trustpilot
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