Ooodles - You manage the Team. We manage the Tech. Opiniones 303

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very impressed with the high level of service and instant communication. Ordered a device and arrived in under 24 hours. Also couldn’t find the specific device available anywhere and Ooodles had it.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ooodles is great! We use over 50 devices from them because they offer a good variety of devices, respond quickly when I make contact, and take action as soon as possible when we need repairs, etc. The... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Helpful when selling to me and getting me to commit to the credit agreement. But when it came to delivery the process was dreadful. No confirmation of order being accepted, No email to confirm shippin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I needed to lease a laptop to replace my old, broken one for a few months. They're one of the few companies that are confident enough to actually display prices on their website, which made them an... Ver más

Información sobre la empresa

  1. Tienda de accesorios para computadoras
  2. Ferretería
  3. Servicio de leasing

Sobre Ooodles - You manage the Team. We manage the Tech.

Escrito por la empresa

👉 What's Ooodles:

Ooodles is the most flexible IT procurement & lifecycle solution for small-to-medium businesses.

It integrates logistics and financial services and allows companies to lower costs and seamlessly manage their IT 🖥️ devices in one centralised platform.

👉 How we help your business:

  • Buy or lease high-spec devices, new or "as-new"
  • Ship, track, manage devices from one platform, at the click of a button
  • Benefit from cost-effective IT lifecycle management when you select the Ooodles Flex or Ooodles+ option

👉 IT hardware: a business-critical choice for your company:

The IT device you equip your team with is a business-critical choice. You should not compromise because it has a direct impact on:

  • Performance
  • Efficiency
  • Security
  • Sustainability
  • Employee's engagement

and ultimately how successfully your business can satisfy your customer’s needs. We live in a digital economy and AI is coming: but these technologies run on a piece of IT hardware. Every business leader must make a strategic choice and Ooodles offers the best solution to stay on the forefront of the IT needs.

👉 Ooodles vision:

To make access to tech devices so flexible that IT hardware instantly adapts to the business needs without restrictions.

👉 More about Ooodles:

Built by industry experts and trusted by over 220 SMEs, Ooodles is the most flexible solution to buy, lease, return, repair, and upgrade IT devices whilst embracing the circular economy.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

303 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Very impressed with the high level of…

Very impressed with the high level of service and instant communication. Ordered a device and arrived in under 24 hours. Also couldn’t find the specific device available anywhere and Ooodles had it.

11 de abril de 2026
Opinión espontánea
Logotipo de Ooodles - You manage the Team. We manage the Tech.

Respuesta de Ooodles - You manage the Team. We manage the Tech.

Thank you so much for your kind words! We’re delighted to hear you were impressed with both our service and communication. It’s great to know we could help you find the specific device you were looking for and get it delivered so quickly.

We really appreciate you taking the time to share your experience, and we look forward to helping you again in the future!

Valorada con 5 estrellas sobre 5

Water-spilled critical device

Ooodles support was incredibly quick in arranging the collection for repair and sending out a replacement device in the meantime, ensuring there was no impact on our operations.

3 de diciembre de 2025
Opinión espontánea
Logotipo de Ooodles - You manage the Team. We manage the Tech.

Respuesta de Ooodles - You manage the Team. We manage the Tech.

Thank you for your feedback!

Warm Regards,
The Ooodles Team

Valorada con 5 estrellas sobre 5

Ooodles is great!

Ooodles is great! We use over 50 devices from them because they offer a good variety of devices, respond quickly when I make contact, and take action as soon as possible when we need repairs, etc. They offer advice and support, and are consistently updating and improving their services!

27 de noviembre de 2025
Logotipo de Ooodles - You manage the Team. We manage the Tech.

Respuesta de Ooodles - You manage the Team. We manage the Tech.

Thank you for the great feedback!

We’re really glad to hear you’re enjoying the variety of devices and ongoing service from the team. It’s great to know we’re helping keep everything running smoothly for you.

We truly appreciate your trust and look forward to continuing to support you.

Warm Regards,
The Ooodles Team

Valorada con 2 estrellas sobre 5

Ending a contract and getting rinsed :(

Ending a contract should leave both sides feeling it was handled fairly. Unfortunately, that wasn’t my experience.

I made the mistake of assuming the leased laptop could be purchased for a nominal fee at the end, especially after paying nearly double its original value throughout the lease. At the point of termination, I could have bought the exact same model brand NEW online for £239. Instead, I was quoted £427.20 for a USED one. That is almost twice the current market price. Second hand ones are going for under £150.

I had to buy it because a departing employee took the laptop, again at our cost.

What’s obvious is that the finance team have used a basic depreciation formula for their balance sheet, completely ignoring the actual market value. The result is that I’m at least £200 out of pocket.

It feels opportunistic, as if they’re ready to jump on any customer mistake. It doesn’t feel like good business. It doesn’t feel fair. And it certainly doesn’t feel acceptable.

21 de noviembre de 2025
Opinión espontánea
Logotipo de Ooodles - You manage the Team. We manage the Tech.

Respuesta de Ooodles - You manage the Team. We manage the Tech.

Hi Andrew,

Thanks for sharing your experience with Ooodles. We value your input, even if your end of contract wasn’t what we expected.

In terms of IT procurement, Ooodles provides the opportunity to purchase or lease devices.

When the clients choose the leasing, Ooodles offers a comprehensive Device-as-a-Service solution with unlimited manufacturing warranty, a loan or replacement unit when something goes wrong, free delivery, data erasure at the end of the lease, and software to track asset location and assign to employees.

Our end-of-lease prices are based on current market valuations provided by a verified second-hand reseller partner. These independent assessments determine the figure offered to clients who prefer to buy the device at the end of the lease. That said, we are sorry to see that you found a different value in the market. Please reach out directly to discuss so we can help resolve this issue.

Warm Regards,
Ooodles Team

Valorada con 5 estrellas sobre 5

Amazing services!

At ZIM Connections we move fast, and our IT requirements change constantly. We selected Ooodles for its cost-effective and reliable deliveries, flexible leasing, and its embedded logistics services for our IT devices. Their dashboard is great, and it allows us to track devices and invoices very easily.

25 de septiembre de 2025
Opinión espontánea
Logotipo de Ooodles - You manage the Team. We manage the Tech.

Respuesta de Ooodles - You manage the Team. We manage the Tech.

Thank you for your feedback!

We're delighted you're partnered with us. We are ready to assist you on your business's journey.

Warm Regards,
The Ooodles Team

Valorada con 2 estrellas sobre 5

Devices not enrolled in ABM

Twice our devices arrived not enrolled in ABM which is a huge headache for us. This happened despite us asking for it specifically and being told it would be sorted

14 de abril de 2025
Logotipo de Ooodles - You manage the Team. We manage the Tech.

Respuesta de Ooodles - You manage the Team. We manage the Tech.

Hi Connor,

We’re really sorry to hear about the trouble you’ve experienced with your devices not being enrolled in ABM. We understand how important this is and the frustration it can cause when expectations aren’t met.

Our team is actively investigating what went wrong in this instance, and we’re treating it as a matter of urgency. We’ll be in touch with you directly as soon as we have more clarity and a resolution in place.

We truly value your business and appreciate your patience as we work to put this right.

Warm regards,
Ooodles Team

Valorada con 5 estrellas sobre 5

Very Professional & FAST

Very professional, automated, simple and straightforward to deal with. Very responsive team. A lot of larger companies could take a lesson from the Ooodles team. Even more impressive is the speed of delivery / fulfilment. Highly recommend.

19 de marzo de 2025
Logotipo de Ooodles - You manage the Team. We manage the Tech.

Respuesta de Ooodles - You manage the Team. We manage the Tech.

Thank you for your valuable feedback.

We're delighted to welcome you and are excited to be a part of your business's journey and development.

Warm regards,
Ooodles Team

Valorada con 5 estrellas sobre 5

Recommend for startups

Great, easy and agile

28 de febrero de 2025
Logotipo de Ooodles - You manage the Team. We manage the Tech.

Respuesta de Ooodles - You manage the Team. We manage the Tech.

We appreciate your review!

It's fantastic to have you on board, and we're eager to help your business flourish.

Warm regards,
Ooodles Team

Valorada con 5 estrellas sobre 5

Exceptional Service and Quality IT Equipment

We recently purchased laptop devices from Ooodles, and the experience has been nothing short of fantastic. The quality of the products is top-notch, and the customer service is truly outstanding. The team was incredibly helpful and responsive, ensuring that all our needs were met promptly. We highly recommend Ooodles for anyone in need of reliable IT equipment!

2 de enero de 2025
Logotipo de Ooodles - You manage the Team. We manage the Tech.

Respuesta de Ooodles - You manage the Team. We manage the Tech.

Thanks for your kind words Lewis - happy new year, and we'll try to uphold these standards throughout 2025!

Valorada con 5 estrellas sobre 5

Amazing experience all round

Amazing experience all round. Great communication and excellent concept that has helped my small business.

21 de octubre de 2024
Logotipo de Ooodles - You manage the Team. We manage the Tech.

Respuesta de Ooodles - You manage the Team. We manage the Tech.

Thanks for your feedback Mike - we hope to accompany you in your business growth in the future!

Valorada con 5 estrellas sobre 5

Ooodles was fast

Ooodles was fast! I needed laptops for my team and within a few working days my team had brand new, insured laptops!

15 de octubre de 2024
Logotipo de Ooodles - You manage the Team. We manage the Tech.

Respuesta de Ooodles - You manage the Team. We manage the Tech.

Thanks for taking a second to leave a review Elizabeth. We're pleased that first order went well and are here to help for any future orders too!

Valorada con 5 estrellas sobre 5

Great Simple Service !!

Ooodles have helped us go from Startup to Scaleup, great service !!

8 de octubre de 2024
Logotipo de Ooodles - You manage the Team. We manage the Tech.

Respuesta de Ooodles - You manage the Team. We manage the Tech.

Hi Richard, we appreciate the feedback and hope we can continue to accompany you as you go from Scale up to Enterprise :) !

Valorada con 5 estrellas sobre 5

Amazing Service from Ooodles

Amazing Service from Ooodles – A Lifesaver for Small Businesses!

I incorporated my company four months ago as a DI colourist based in London. I was looking to purchase a Mac Pro for my business but had reservations—my business is still in its early stages, and I wanted to wait for a potential new release next summer. To make things more challenging, most companies either ignored my emails or rejected my applications due to my low business credit score.

That’s when Ooodles became the light in the darkness. Jaqqui, the sales manager, responded to my initial inquiry in just 9 minutes and arranged a call, inviting the CEO, Leo Poggiali, to join. Both Jaqqui and Leo treated me with an individualized and personalized approach, something I hadn’t experienced elsewhere. Despite not being able to prove substantial business income at this stage, they worked with me to find a solution, even reviewing my personal bank statements and accepting other relevant documents like my PLI and equipment insurance.

Their pricing model is the best I’ve come across, and they found the ideal Mac Pro that matched all my requirements for CPU and GPU. Once I made my decision, the process was incredibly fast—just 22 hours from emailing them to having the device delivered! This allowed me to focus on my work immediately, and I was so impressed by how seamlessly everything was handled.

Ooodles also offers great insurance options for damage, theft, and contract flexibility, which gave me additional peace of mind. I’m beyond grateful to the team, especially Jaqqui, Leo, and Nomsa from marketing, for making this such a smooth, convenient, and fast experience. In a world where it’s normal for companies to ignore emails from small businesses, Ooodles stands out as the number one company in the UK for quality and speed of service.

If you’re considering them, don’t waste your time as I did with others—go straight to Ooodles. They will get you what you need, efficiently and with care. I’ll definitely be returning when I need more equipment!

7 de octubre de 2024
Logotipo de Ooodles - You manage the Team. We manage the Tech.

Respuesta de Ooodles - You manage the Team. We manage the Tech.

Thanks for your detailed review Ruben - we're very pleased to have you on board and hope to accompany you as your business develops!

Valorada con 5 estrellas sobre 5

Great service

Great service. Very easy to use platform with very clear and flexible pricing structures. The kit we ordered is working perfectly and was delivered within 24 hours. Highly recommend for any small / medium sized company looking for a flexible IT solution that allows you to scale up or down quickly and easily.

20 de septiembre de 2024
Opinión espontánea
Logotipo de Ooodles - You manage the Team. We manage the Tech.

Respuesta de Ooodles - You manage the Team. We manage the Tech.

Thanks for your kind words Daniel - we look forward to repeating the positive impression on the next order hopefully!

Valorada con 5 estrellas sobre 5

I was working hard growing my marketing…

I was working hard growing my marketing agency and I still had an old laptop - used Ooodles to upgrade to a very powerful Macbook Pro M3 without having to worry about cash flow. Ordered it on Thursday, received it on Saturday. I love love love how simple it was

19 de agosto de 2024
Logotipo de Ooodles - You manage the Team. We manage the Tech.

Respuesta de Ooodles - You manage the Team. We manage the Tech.

Thanks Michael - hope that M3 remains pleasant to use for a long while... and when it's no longer the case, we'll be happy to assist with an upgrade :)

Valorada con 5 estrellas sobre 5

Fantastic company to deal with promt…

Fantastic company to deal with promt response to every email. and next day delivery would 100% use again

2 de agosto de 2024
Logotipo de Ooodles - You manage the Team. We manage the Tech.

Respuesta de Ooodles - You manage the Team. We manage the Tech.

Thanks Mark - I'm not as prompt to respond to your review as we responded to your enquiries, but the review didn't go unnoticed nonetheless :)

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