Optically Opiniones 

202
TrustScore: 3 sobre 5

3,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

So grateful to the optically team for their excellent customer service. I had an order issue (that was completely my fault) and the team were incredibly generous with their time and support to resol... Ver más

Valorada con 1 estrellas sobre 5

Terrible! Ordered a 3 day turnaround and heard nothing 5 days later! UPDATE: Their website needs to be CLEARER about single vs multifocal turnaround. It is not on the page that advertises the 72 hour... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I ordered from 72 hr quick dispatch range - it has now been over 13 business days and still no glasses. was advised my Rx "unable to be processed" without additional charge. When i complained, was to... Ver más

Valorada con 5 estrellas sobre 5

The situation was quite urgent, Specsavers wait time was 2-4 weeks due to Covid delays, fortunately we came in contact of Supriya who helped us providing glasses exactly as per prescription just wit... Ver más

Información sobre la empresa

  1. Salud y medicina

Escrito por la empresa

We’re about eyeglasses. Think prescription eyeglasses in Australia, think Optically.com.au. That’s what we’re about. At Optically.com.au, our eyeglasses are about seeing clearly & looking good for less.


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

202 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 28% de las opiniones negativas

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3,0

Todas las opiniones

(202)

11 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I have bought 1 prescription glasses…

I have bought 1 prescription glasses about 6 months ago. It is sturdy, comfortable and feels pretty premium although it's lot cheaper than local hospitals. The one thing that can be improved is faster delivery but still that's worth the time.

17 de julio de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great service

Had a paid of glasses that needed the lenses changed as my prescription changed. One company would not do it as they said the frame was too old but optically did it for me and it was fine and the glasses still are 6 months on.
My husband ordered a pair of new glasses from there too and they are good quality and seem good.
I ordered a new paid of sunglasses but when they cane they looked and felt so cheap that I am not using them but this is hit and miss when buying glasses online and I would try again ad all of my previous experience with them has been great

16 de julio de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great customer service.

When I received my first pair there was an issue with one of the lenses, after contacting Optically the glasses were returned to be fixed. The lenses were reground and returned in a couple of days. Cannot fault the company for a no fuss, no cost return policy.
These are a great set of glasses, great quality, very fashionable and excellent value.

16 de julio de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

Overall the service was very good.

Overall the service was very good.
One of the pairs of glasses I ordered required adjustment at the local optometrist but that was okay.
When a pair of frames broke, the team very quickly found me a replacement lens and I was very pleased with the result.

16 de julio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Yep can't recommend them highly enough

Yep can't recommend them highly enough, quality glasses at realistic prices. These guys even make spec saver look like a rip off. Delivery usually takes about 2 weeks. I have bought 6 pairs over 2 years never had any problem with the quality.

16 de julio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recommended

Glasses came and the clarity of the prescription was the exact same than I got from the shop. Would recommend

16 de julio de 2019
Opinión espontánea

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