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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

One of the worst medical companies around. I’ve repeatedly contacted them for my prescription yet no response. I’m now taking this to ACCC and also flagging it with the Australian Medical Association.... Ver más

Valorada con 5 estrellas sobre 5

After having a radical prostatectomy 12 months ago , I was having a lot of trouble getting an erection. Then I contacted optimalehealth, after speaking to them we tried a couple of options, then we hi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The team at Optimale health have been very helpful and friendly, and the service and delivery of there products were awesome. The product itself was great. They always check in every few days and as... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

There was no positive results so far. Will review after next round of medications. I hope it works. But doctor advice and consultations are great as is follow up service is second to none.

La empresa ha respondido

Información sobre la empresa

  1. Farmacia online
  2. Tienda de salud y belleza
  3. Compañía farmacéutica
  4. Centro de bienestar

Escrito por la empresa

At Optimale Health, we’ve made it effortless for you to access clinically-proven treatments to get your sexual health back on track. No referrals. No awkward clinic visits, just access to leading Australian Doctors in the comfort of your home. with discreet delivery to your door.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

48 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Absolutely terrible

Absolutely terrible. Paid the money. To them be lead to a page that has NO appointments left. I receive a email saying that the product won’t be sent until I’ve had a consultation. But they won’t give me a consultation.

I then received a text saying they I need to make an appointment, I told them they don’t have any available. The person then says, “ohh I can get you in at 830pm” which doesn’t work for me. I asked if there was any morning appointments available, that would suite me better. They said they’ll let me know once the consult times have been “updated”
That whole night and 3/4 of the next morning, no contact at all. So I sent a message asking “whats going on”
And the reply was “availability is only in the evenings”
They have no idea at all.
Absolutely waste of time and extremely unprofessional.
Glad I’ll me getting a refund.

20 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very understanding and available

My daughter inadvertently threw out my tablets and Optimale Health understood my situation and quickly sent out a new prescription. They have been very understanding diagnosing my particular issue a difficult subject for most men to discuss.

25 de julio de 2023
Valorada con 1 estrellas sobre 5

No contact from your company

So I have been with your company for over a month now I was meant to receive a phone call after a month for a check up no phone call yet I have only received one prescription off you am I supposed to call you about my prescription considering I'm paying over $1000 for 6 months I'm glad I didn't book 12 months

1 de julio de 2023
Logotipo de Optimalehealth

Respuesta de Optimalehealth

Hi Mark sorry to hear about your experience. We always strive to contact you within 4 weeks of starting your treatment. Please contact us on 02 8610 1888 so we can rectify this for you.

Valorada con 5 estrellas sobre 5

Great outcome

The initial consultation with the doctor was very informative and the medication supplied has been helpful in being able improve my symptoms

1 de junio de 2023
Valorada con 5 estrellas sobre 5

Informed customer service

Informed customer service. The follow up by the Doctor was in-depth and straightforward. The product prescribed began to work within a week. Very happy with the whole experience.

26 de mayo de 2023
Logotipo de Optimalehealth

Respuesta de Optimalehealth

Thanks for the review Zlatko :) great to hear the treatment is working and you have enjoyed the experience!

Valorada con 5 estrellas sobre 5

satisfied customer :)

received good advice during phone consult & prompt delivery

20 de mayo de 2023
Logotipo de Optimalehealth

Respuesta de Optimalehealth

Great to hear you received the advice you needed Gary and the delivery was prompt :)

Valorada con 1 estrellas sobre 5

Optimalehealth are to intense with all…

Optimalehealth are to intense with all their communications. They want to know every about you. It needs to be more discreet with no phone calls.

20 de mayo de 2023
Logotipo de Optimalehealth

Respuesta de Optimalehealth

Thanks for the review Patrick; we are passionate about ensuring you receive the desired results. We have taken this on board and replaced calls with an email to ensure the process is more discreet. Feel free to let us know if there is anything else we can do to help.

Valorada con 5 estrellas sobre 5

The service and the results are gold standard

The service is gold standard and the product delivers what it promises to do. The results have to be seen and experienced to be believed. I could not be happier.

13 de abril de 2023
Opinión espontánea
Logotipo de Optimalehealth

Respuesta de Optimalehealth

Thank you for the review Mark :) great to hear you are having great results!

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