Optimum PayOpiniones 

1108
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The excellent customer service of Paige one of the employees. She took her time to explain everything we were inquiring about optimum pay group. And asked her senior colleague on things that she was n... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Optimum Pay Group is the chosen payroll provider for my Agency. As a contractor from day one I have found them to be extremely professional. A big shout out though to Lauren Thompson who is an asset... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Always a pain in the ass dealing with agencies to make sure you get paid. Unfortunately, now you gotta jump through hoops for a good wage. However, signing up to this external payment agency was very... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I got great help from Jacqui who went above and beyond her role in helping me get registered and explaining things. It was not what she did solely but the way she did it, super friendly, clear infor... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Estudio contable
  2. Servicio de nóminas
  3. Fondo de pensiones
  4. Asesor de impuestos

Escrito por la empresa

Offering tax efficient services to all clients who are looking for an honest, transparent payroll option for their temporary workers. With there being a huge need in market for temporary workers, there is no better time to jump in with both feet into the world of contracting. We have qualified, dedicated staff who have a total of 18 years of knowledge working with contractors. So, you will be dealing with driven, helpful and adaptable staff to ensure contractors needs are met. Taking all the paperwork load away from them so they can enjoy their contracting venture and having a peace of mind that we work honestly and with full transparency. Not only do we put our contractors first but always have time to work parallel with Recruitment agencies giving them too great customer care as we understand, a happy contractor equals a happy recruiter meaning a happy us! We give you back your time to do what you do best and trust in us to take care in legal, accounting and payroll side of things.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1108)

1 opinión en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

she was so polite & lovely

Jacqui was so polite & lovely. literally the best person ever

9 de mayo de 2023
Opinión espontánea
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Respuesta de Optimum Pay

Good Afternoon Anness,

Thank you for taking the time to leave us a review and for your kind feedback about Jacqui, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.

Enjoy the rest of your day,
Team Optimum Pay

Valorada con 5 estrellas sobre 5

Smooth onboarding process

Jacqui, the Registrations Administrator was very helpful and guided me through the onboarding process very thoroughly and patiently. Thank you!

9 de mayo de 2023
Opinión espontánea
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Respuesta de Optimum Pay

Good Afternoon Shruthi,

Thank you for taking the time to leave us a review and for your kind feedback about Jacqui, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.

Enjoy the rest of your day,
Team Optimum Pay

Valorada con 5 estrellas sobre 5

Optimum service is always great in my…

Optimum service is always great in my opinion and today was no different. Saskia actioned my request quickly and efficiently so big thanks for getting me access

9 de mayo de 2023
Opinión espontánea
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Respuesta de Optimum Pay

Good Afternoon Joanne,

Thank you for taking the time to leave us a review and for your kind feedback about Saskia, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.

Enjoy the rest of your day,
Team Optimum Pay

Valorada con 5 estrellas sobre 5

Jacqui Brough was thorough and guided…

Jacqui Brough was thorough and guided me through the onboarding process. Thank you

3 de mayo de 2023
Opinión espontánea
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Respuesta de Optimum Pay

Good Morning Anthony,

Thank you for taking the time to leave us a review and for your kind feedback about Jacqui, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.

Enjoy the rest of your day,
Team Optimum Pay

Valorada con 5 estrellas sobre 5

Jacqui

Polite, respectful & helpful.

2 de mayo de 2023
Opinión espontánea
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Respuesta de Optimum Pay

Good Morning Reece,

Thank you for taking the time to leave us a review and for your kind feedback about Jacqui, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.

Enjoy the rest of your day,
Team Optimum Pay

Valorada con 5 estrellas sobre 5

Jacqui was a great help

3 de mayo de 2023
Opinión espontánea
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Respuesta de Optimum Pay

Good Morning Karl,

Thank you for taking the time to leave us a review and for your kind feedback about Jacqui, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.

Enjoy the rest of your day,
Team Optimum Pay

Valorada con 5 estrellas sobre 5

Very good and friendly Paige is…

Very good and friendly Paige is extremely good at her job

2 de mayo de 2023
Opinión espontánea
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Respuesta de Optimum Pay

Good Morning Matt,

Thank you for taking the time to leave us a review and for your kind feedback about Paige, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.

Enjoy the rest of your day,
Team Optimum Pay

Valorada con 5 estrellas sobre 5

Polite and officiant

28 de abril de 2023
Opinión espontánea
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Respuesta de Optimum Pay

Good Afternoon Gerald,

Thank you for taking the time to leave us a review. We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.

Enjoy the rest of your day,
Team Optimum Pay

Valorada con 5 estrellas sobre 5

Nicely eased in a novice

Having never used an umbrella company before, they eased me through the process and have been very prompt to reply to any queries I had.

26 de abril de 2023
Opinión espontánea
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Respuesta de Optimum Pay

Good Afternoon Keiran,

Thank you for taking the time to leave us a review. We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.

Enjoy the rest of your day,
Team Optimum Pay

Valorada con 5 estrellas sobre 5

Quicker and easier

Quicker and easier, Lauren assisted me well and answered all my doubts, she was extremely helpful..

21 de abril de 2023
Opinión espontánea
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Respuesta de Optimum Pay

Good Afternoon Monisha,

Thank you for taking the time to leave us a review and for your kind feedback about Lauren, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.

Enjoy the rest of your day,
Team Optimum Pay

Valorada con 5 estrellas sobre 5

Payslip explained fully and a friendly…

Payslip explained fully and a friendly manner

26 de abril de 2023
Opinión espontánea
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Respuesta de Optimum Pay

Good Afternoon Ann,

Thank you for taking the time to leave us a review. We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.

Enjoy the rest of your day,
Team Optimum Pay

Valorada con 5 estrellas sobre 5

Jacqui was very Polite Friendly…

Jacqui was very Polite Friendly informative

25 de abril de 2023
Opinión espontánea
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Respuesta de Optimum Pay

Good Afternoon GandalphsPipe murf,

Thank you for taking the time to leave us a review and for your kind feedback about Jacqui, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.

Enjoy the rest of your day,
Team Optimum Pay

Valorada con 5 estrellas sobre 5

Honest review

To be honest the people at optimum pay group. One proficient two professional three polite and can't not of done a better job spoke Jacqui and a lady called Becky

25 de abril de 2023
Opinión espontánea
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Respuesta de Optimum Pay

Good Afternoon Tim,

Thank you for taking the time to leave us a review and for your kind feedback about Jacqui & Becky, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.

Enjoy the rest of your day,
Team Optimum Pay

Valorada con 5 estrellas sobre 5

Excellent all round

Friendly service
Clear communication
Very reliable
Always happy to help
Big thank you to Jacqui Brough for helping me through the process from start to finish

24 de abril de 2023
Opinión espontánea
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Respuesta de Optimum Pay

Good Afternoon Mr Wright,

Thank you for taking the time to leave us a review and for your kind feedback about Jacqui, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.

Enjoy the rest of your day,
Team Optimum Pay

Valorada con 5 estrellas sobre 5

Active and always ready to assist

Always available to pick calls and assist.

24 de abril de 2023
Opinión espontánea
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Respuesta de Optimum Pay

Good Afternoon Elizabeth,

Thank you for taking the time to leave us a review. We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.

Enjoy the rest of your day,
Team Optimum Pay

Valorada con 5 estrellas sobre 5

Paige was Very fast very helpful

Always a pain in the ass dealing with agencies to make sure you get paid. Unfortunately, now you gotta jump through hoops for a good wage. However, signing up to this external payment agency was very simple & and straight forward & had practically no waiting on hold time. The service I received from the agent Paige on the other end was very comfortable, professional & friendly & even stayed on the phone with me to fill out the application 5/5. Well done.

21 de abril de 2023
Opinión espontánea
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Respuesta de Optimum Pay

Good Afternoon Mitchell,

Thank you for taking the time to leave us a review and for your kind feedback about Paige, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.

Enjoy the rest of your day,
Team Optimum Pay

Valorada con 5 estrellas sobre 5

Great staff efficiency

Lauren is just a great staff,so efficient, she attended to me without wasting time. She speaks so nicely......

18 de abril de 2023
Opinión espontánea
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Respuesta de Optimum Pay

Good Afternoon Ibukun,

Thank you for taking the time to leave us a review and for your kind feedback about Lauren, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.

Enjoy the rest of your day,
Team Optimum Pay

Valorada con 5 estrellas sobre 5

Good customer service

19 de abril de 2023
Opinión espontánea
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Respuesta de Optimum Pay

Good Afternoon Victory,

Thank you for taking the time to leave us a review. We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.

Enjoy the rest of your day,
Team Optimum Pay

Valorada con 5 estrellas sobre 5

After prolonged troubles with optimum

After prolonged troubles with optimum. A team member named Jacqui Brough helped me out with some personal guidance to overcoming these issues. She was extremely helpful kind and courteous. Wish all staff was this helpful.

18 de abril de 2023
Opinión espontánea
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Respuesta de Optimum Pay

Good Afternoon Robert,

Thank you for taking the time to leave us a review and for your kind feedback about Jacqui, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.

Enjoy the rest of your day,
Team Optimum Pay

Valorada con 5 estrellas sobre 5

Rapid response...

I was supposed to be paid on Friday 14th told Paige about my situation on Monday 17th and instantly she got back to me with a rapid response resolving my issue on the same day.

Amazing service. Thank you.

17 de abril de 2023
Opinión espontánea
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Respuesta de Optimum Pay

Good Afternoon Curtis,

Thank you for taking the time to leave us a review and for your kind feedback about Paige, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.

Enjoy the rest of your day,
Team Optimum Pay

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