Extremely poor communication. No dispatch email so I was left wondering what was happening as no replies to mt emails and it took almost 4 weeks for Evri to then state they had delivered my parcel, ho... Ver más
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Consulta las opiniones de los clientes
I’m only giving 1 star because zero stars didn’t work. Item ordered on 1 April still not arrived. I selected Premium delivery- which doesn’t actually have a timescale but I had hoped that meant with... Ver más
Have been asked how I am enjoying the item. I’ll tell you when I actually receive it. No communication, no dispatch email nothing. Not impressed
You never actually receive your order and they tell you it’s already shipped out when you say you want a refund.The event I ordered the sweatshirt for has now passed so it’s no longer needed,although... Ver más
Terrible ordered suit 14th for funeral…
Terrible ordered suit 14th for funeral for 27th still hasn’t been sent out what sort of company is this
Appalling Service and delivery
Appalling Service and delivery. Ordered 2 shirts on the 1st of April 2026 it’s now the 21st of April and still no sign of my shirts being delivered
Ordered a dress
Ordered a dress , didn’t show any tracking , contacted them to ask how long , was told they were experiencing problems with the carrier . I messaged the a few days later to say I want to cancel as this was for the races and don’t arrive in time, no reply , package eventually arrived, I’m trying to request a return, as per the t&cs , I’ve sent 4 emails now to ask to return and no response to my request . AVOID ORDERING FROM THEM, it will be nothing but a nightmare
Haven’t received my order
Haven’t received my order. And they want to email me saying hope I’m enjoying what I ordered. Give me back my money
Delivery took over a month
Delivery took over a month, by the time the dress arrived the event I needed it for has passed.
Customer service don’t deal with your queries just keep asking why you want to return the item. Then don’t respond.
I haven’t even opened the order so can’t comment on the quality of goods.
It’s the first time using this company…
It’s the first time using this company and having mistakenly ordered a product I apologised and asked for a refund and cancellation. It took a couple of weeks but fair play to them they cancelled and refunded me. Thank you.
Item not delivered
Item not delivered . Asked for refund, but no response to this. Was told it was out for delivery, but tracking never moved since ordered.
No updates on my delivery and no…
No updates on my delivery and no response to emails I’ve sent. Not sure if I’ll receive my order. Feel like I’ve been scammed.
Not received my order or any email…
Not received my order or any email updates total scam I've emailed and tried to contact them and no response total scam
2 weeks later not delivered and…
2 weeks later not delivered and tracking a waste of time
Order not received
I placed and paid for my order
I have had only one email to say it had been dispatched.
This is now over 2 weeks ago, I’ve had an email today asking how I’m
Enjoying my purchase ?
I’m not as I’ve not received it.
I’ve asked to be refunded
Not heard anything since ordering…
Not heard anything since ordering despite attempts, still yet to receive my order either
Dreadful
Dreadful. Poor quality and returns to China at my expense. Terrible customer service. 3-4 weeks between emails when responding.
Absolutely awful experience.
Do NOT order from this company
Do NOT order from this company. I ordered a hoodie on 21/03 with a delivery time of 7-10days, it finally arrived on 27/03 almost 5 weeks later as a birthday present which had long since come and gone. The item is no longer required but the company seem to be ignoring my request for return details and a refund.
Even if the item had arrived on time I would have returned it. The hoodie is cheap Chinese made polyester rubbish.
Edited to add: the date is now 05/04 and I still haven’t had information on how to return the hoodie only that if I do return it I will have to bear the cost of return myself. Appalling company.
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