Orramanleather Opiniones 298

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Bought a Natural Shell Cordovan Nevis wallet. Absolutely gorgeous leather and tip top craftsmanship as usual. If I had to give a negative it would be the communication. Don't always get replies fr... Ver más

Valorada con 5 estrellas sobre 5

Exceptional customer service - Stefy at Orraman went above and beyond to ensure all was good. I now have two belts both of which are clearly high quality, bespoke items - really happy with my purchase... Ver más

Valorada con 5 estrellas sobre 5

It seems s a bit peculiar to get excited over a fairly common item such as belt. But mine has prove absolutely OUTSTANDING. Bought a CHIEF in all black and despite my initial concern about... Ver más

Valorada con 4 estrellas sobre 5

The belt we ordered is a lovely addition to the wardrobe, beautifully made and nicely packaged. I’ve deducted a star for their poor communication. Like many people after 3 weeks I began to wonder if... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de productos de cuero
  2. Artes manuales
  3. Tienda de cinturones
  4. Tienda de artesanías
  5. Tienda de accesorios de moda
  6. Tienda de regalos

Escrito por la empresa

We are Orraman Leather, a small but ambitious team based on the west coast of Scotland, dedicated to crafting fine leather goods that last a lifetime. What started as a one-man workshop has grown into a team bound by a passion for craftsmanship, respect for heritage, and a relentless drive for quality. Together, we design, cut, stitch, and finish every belt, wallet, and accessory by hand using only full-grain, vegetable-tanned leather. This is leather that carries history in its fibres, chosen not only for its durability but for the way it ages with character and strength. Our workshop runs on collaboration and shared purpose. Each member of our small team brings their own fire and skill to the craft, but we’re united by a common goal: to honour Scotland’s heritage while pushing leatherwork into the modern age. Every piece that leaves our hands is a reflection of who we are as a team: hardworking, passionate, and committed to building something meaningful. When you buy from Orraman, you’re not just buying leather goods; you’re supporting a team that believes in tradition, legacy, and doing things the right way.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

298 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 71% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

order on 6th Dec 2025

Update
Wednesday 21st Jan 2026
Stefy COO& Lead Belt Crafter picked up my review below and messaged me, apologised for my 'terrible experience', explained what had happen. It was a very positive, the outcome .... well Stefy was excellent, on Saturday 24th I received a parcel posted on Friday 23rd .....

The belts that are perfect, Stefy was as good as his word and a total gentleman, thank you.

order on 6th Dec 2025, now 11th Jan 2026 still not received belt. little or no response to progressing emails. Chat Bot on the website says order fulfilled .... view your full order details here .... Parcel2Go states 'on its way' dated 5th Jan.

Guess time for phone call to bank to recovery my money. Disappointed

11 de enero de 2026
Opinión espontánea
Logotipo de Orramanleather

Respuesta de Orramanleather

Hey Jon. Sorry it took me a while to respond here!
Thank you so much for your updated review, kindness and patience in us working out your issue.

Long may your belts last and thank you for your order.

Do take care of yourself and all the best!

-Stefy

Valorada con 5 estrellas sobre 5

Awesome products

Wallets and belts, all of brilliant quality, made it from the homeland to England safe and sound, and ahead of advised timings.

25 de noviembre de 2025
Logotipo de Orramanleather

Respuesta de Orramanleather

Hey Jonathan. Glad to sort you out with a proper belt!
A bit of home to carry with you.

All the best!
-Stefy

Valorada con 5 estrellas sobre 5

Quality of the product excellent

Quality of the product excellent. Good selection available. I did not anticipate how long it would take to receive the product and some indication of waiting time would have been appreciated.

30 de diciembre de 2025
Logotipo de Orramanleather

Respuesta de Orramanleather

Hey Agnes. Thank you for your incredible patience during the intensly buy Christmas period! We were met with unprecedented demand and lead times were significantly affected.
I'm glad to have gotten your belt to you eventually and I'm glad you appreciate it's quality!

All the best,
-Stefy

Valorada con 5 estrellas sobre 5

The Belt I ordered was really well…

The Belt I ordered was really well made, exactly as described and delivered well packaged and made the perfect gift for my son, in fact so good I've ordered another for myself

9 de diciembre de 2025
Logotipo de Orramanleather

Respuesta de Orramanleather

Thank you so much for your order! It's wonderful to read you appreciated the quality enough to purchase one yourself. Long may they last!

All the best!
-Stefy

Valorada con 5 estrellas sobre 5

Beautifully made belt

Beautifully made belt. My husband loves it.

10 de diciembre de 2025
Logotipo de Orramanleather

Respuesta de Orramanleather

Hey Catherine. That's great to read! I'm glad your husband appreciates our work :)

All the best!
-Stefy

Valorada con 5 estrellas sobre 5

I've never heard of this company…

I've never heard of this company before. I was skeptical, but after seeing what I've ordered. Ive seen the clip and thought ok. The belt arrived beautifully packed, and the quality along with the workmanship is beyond what I expected. Highly recommend this company, there is no other better belts out there.

5 de diciembre de 2025
Logotipo de Orramanleather

Respuesta de Orramanleather

What a grand review! Thank you so much :)
Long may your belt last.
-Stefy

Valorada con 4 estrellas sobre 5

The proof is in the pudding …received…

The proof is in the pudding …received belt looks quality hopefully it will last, unlike the ones you buy on the high street. Communication could have been better but to be fair we received our belt in time for Christmas. My Octogenerian Dad cuts a cool shape in his belt . I am hoping that they do a re-run of their red or blue tiger camo belt and I will get one too.

2 de diciembre de 2025
Logotipo de Orramanleather

Respuesta de Orramanleather

Hi Pamela,

Thank you for taking the time to leave a review and for your kind words on the quality of the belt — that genuinely means a lot to us.

I’m sorry that our communication didn’t meet expectations. December is our busiest period of the year, and while that’s never an excuse, it does mean some replies took longer than we would like. That’s something we’re actively working to improve.

If there’s anything outstanding you’d like help with, please don’t hesitate to get in touch directly and we’ll be more than happy to assist.

Thanks again for your support.

Kind regards,
Chris
Founder, Orraman Leather

Valorada con 5 estrellas sobre 5

I'm so pleased with my belts and wallet...

After being burned by "crafter" sellers on Etsy, finding Orraman was a relief. The wallet is butter-soft but surprisingly tough—six weeks of daily abuse from me and there's not a mark on it. Still holds its shape beautifully too. I suspect I'll have it for a very long time.

The belts are excellent. I bought sensible black and brown, then took a punt on the bright green Forrest. I've found myself wearing the green one the most - it looks amazing with loads of different trousers and jeans, I proper love it.

15 de octubre de 2025
Valorada con 5 estrellas sobre 5

The outback belt

The outback belt - acorn with an antique copper buckle - is a perfect gift for my son. Beautifully crafted and I am pleased with the finishes I chose.
My original order got lost somewhere after dispatch. Chris and Stefi were quickly on the case and a replacement belt was dispatched and received in good time. Delighted, thank you very much.

2 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Good quality product.

I bought a chief belt which I am very pleased with. The quality is of a very high standard and it’s nice to support a small business. I think the company is a one man show and as the products are hand made you have to accept a reasonable waiting time in the end it was worth the wait.

20 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great quality belts and excellent customer service

I bought 3 belts as gifts and I ordered them separately and so messaged the company to see if they could send them together and refund 2 delivery charges. This was no problem to them with a prompt reply. Belts arrived and were excellent quality and really nice unique packaging. This is a small company making great quality leather goods and very personal high standard customer service. Will order from them agsin

14 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Personalised wallet, never delivered

I ordered a personalised wallet over two months ago, intended as a meaningful Christmas gift. After a long delay, Chris emailed two weeks ago to say there had been a mistake and that the wallet was on its way. It still hasn’t arrived, and despite multiple follow-up emails, I’ve received no response.

At this point, I have received neither the product nor any information about a refund or how this will be resolved. The lack of communication is extremely disappointing, especially given the time that has passed and the personal significance of the item. I now have little confidence that the order will be delivered.

I would not recommend this company based on my experience.

20 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

There’s plenty reliable companies, give them your money

If I can give any piece of advice it would be to avoid using this company. I ordered an item and was told it had a 2 week lead time, understandable considering things are made to order. What is not understandable is that when the time exceeds that, you receive no contact whatsoever to give you an update or a new timeframe they are working to. After emailing three times, contacting through their chat on the website, Instagram and Facebook messages I still received no reply. I requested a refund. No reply. Read reviews here and people have similar issues, they reply to those comments to give the impression they are doing something about it, they aren’t. I emailed FAO Chris as Orraman suggest on here. No reply. Still no item and still no replies to any contact. Had to get my bank to pursue a chargeback so I can get a refund. In the end I’ve just ended up buying a belt from Lanx, another handmade British brand that can actually ship their product out on time and not just leave customers with empty promises. This kind of customer service is completely letting down their business and I’m not the only one who has had this problem, read other one or two star reviews on here, read the comments below Instagram or Facebook posts and you’ll see several people asking when they will get their order or people receiving no contact to them just trying to get the item they paid their hard earned money for

28 de noviembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Having recently bought a new belt

Having recently bought a new belt, I am very happy with the product and would definitely buy again. The delivery process wasn't easy to navigate, but my purchase did arrive in a couple of weeks, so in the end very happy.

15 de diciembre de 2025
Opinión espontánea
Logotipo de Orramanleather

Respuesta de Orramanleather

Hi Paul,

Thanks very much for the kind words about the belt, it’s great to hear you’re happy with the product itself and would buy again.

We appreciate the honest feedback around the delivery experience. With handmade, made-to-order items, lead times can sometimes feel less straightforward than off-the-shelf products, and improving clarity around that is something we’re actively working on.

Thanks again for your patience and for supporting a small, independent workshop — it genuinely means a lot.

Chris
Founder
Orraman Leather

Valorada con 5 estrellas sobre 5
Logotipo de Orramanleather

Respuesta de Orramanleather

Hi Gillian,

Thank you so much for the kind words — we’re really glad you’re happy with your piece. It means a lot to us that you took the time to leave a review.

Chris
Founder
Orraman Leather

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