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Información sobre la empresa
Escrito por la empresa
We operate is USA and Canada.
Información de contacto
Estados Unidos
- orvana.ae
2,8
Medio
7 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 60% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
They delivered the wrong item and it's…
They delivered the wrong item and it's been more than 3 mo tha and they have not replaced which I have contacted them and said they replace until today no replacement
6 de marzo de 2026
You guys are fraud and cheat
You guys are fraud and cheat. You have got pathetic staff. A big zero for you
Telling me that we should contact you on emails and whatsapp wow!! You guys never replied me since March till date so threatening with legal terms won’t give you any leverage. You sold me a product which you lied about. The features you guys have described about was not even there. I spent 250 aed on it. So yes you guys are a cheat. And yes as a customer we complaint about you by using my rights in UAE
3 de marzo de 2026
Respuesta de Orvane USA
Dear Rahma,
We strongly condemn the use of offensive and defamatory language in your review, including personal insults directed at our staff members. Our team works hard every day and deserves to be treated with basic respect.
Publicly attacking individuals and a business with words such as "fraud", "cheat" and "pathetic staff" without any evidence is not a review — it is defamation.
Under UAE Cyber Crime Law (Federal Law No. 5 of 2012), publishing false and damaging statements about individuals or businesses online is a criminal offense that carries serious legal consequences.
We are fully prepared to pursue this matter through the appropriate legal channels if necessary.
Should you wish to resolve your concern professionally, you may contact us at [email/whatsapp] with your proof of purchase.
Orvana Dubai Team
Cheaper product and same quality for…
Cheaper product and same quality for -25% of price . good deal
5 de febrero de 2026
Opinión espontánea
Complete unserious
Complete unserious. Carrefuly when you purchase from them. I have the bad surprise that what they send it was not like on their site. And until now nobody give any reply.
15 de enero de 2026
Opinión espontánea
Respuesta de Orvane USA
Dear Daniel,
Thank you for your review. We take all feedback seriously and we understand your frustration.
However, we would like to kindly inform you that under UAE Consumer Protection Law (Federal Law No. 15 of 2020), making unsubstantiated public claims against a business — including accusations of fraud without evidence — may constitute a violation of applicable regulations.
Warm regards,
Orvana Dubai Team
Time keeping mangement Delivery so bad…
Time keeping mangement Delivery so bad Response bad
2 de enero de 2026
Respuesta de Orvane USA
We already enquired that because of the NEW YEAR Holiday , our delivery partners which we depend on have free days, we cannot force the delivery on a world wide holiday since nobody was at work, your shipment was delivered in 3 days which is a reasonable time.
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