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Orwak Easi UK Ltd Opiniones 23

TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Our company started with a baler rental and were so pleased with the service that we upgraded to a purchase. Area Sales Manager Tony O'Brien took great care of us, answering questions promptly and per... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service as usual, we upgraded the bin compactor at our hotel to the new type and I must say it's even better than the old one, crushes better and much more user friendly.

La empresa ha respondido

Valorada con 2 estrellas sobre 5

I've had a baler from these guys for a few years now and all i have to say is i wish i didn't bother. The machine is only really for the laziest of lazy as it doesn't really compress boxes any flatter... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I cannot recommend Tony O’Brien at Orwak Easi highly enough. From start to finish, Tony has been absolutely brilliant in helping us arrange a baler trial, site visit, multiple quotes, and various... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de tratamiento de desechos
  2. Procesamiento de tarjetas de crédito
  3. Proveedor de equipamiento hidráulico
  4. Proveedor de máquinas trituradoras de papel

Escrito por la empresa

Orwak Easi UK Ltd is a prominent provider of waste compaction and baling solutions in the UK. Headquartered in York, North Yorkshire, the company specializes in helping businesses reduce their environmental impact and waste handling costs. Orwak Easi UK Ltd is dedicated to providing efficient and sustainable waste management solutions, making it a valuable partner for businesses looking to improve their environmental footprint. We are a unique business that offers recycling equipment, such as balers and compactors, as well as bins and underground refuse systems.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

23 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 4 estrellas sobre 5

Good service when they arrived

Good service when they arrived. It would have been good to know in advance that I had to off load the compactor, but overall service was good. Thanks

27 de febrero de 2026
Opinión espontánea
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Respuesta de Orwak Easi UK Ltd

Thank you for taking the time to review us and for the feedback. We really appreciate it. We will also take the feedback about communication regarding the offloading onboard and try to improve in the future. Team Orwak Easi UK Ltd

Valorada con 5 estrellas sobre 5

Experience of a 4 star hotel in Winchester UK.

Great service as usual, we upgraded the bin compactor at our hotel to the new type and I must say it's even better than the old one, crushes better and much more user friendly.

26 de febrero de 2026
Opinión espontánea
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Respuesta de Orwak Easi UK Ltd

Hello James,
Thank you very much for your fantastic feedback. We’re delighted to hear that you’re enjoying the new equipment and that you’ve chosen to continue your journey with us. Your long‑standing loyalty truly means a great deal to our team, and we sincerely appreciate your continued support.
Kind regards,
The Orwak Easi UK Ltd Team

Valorada con 5 estrellas sobre 5

Best UK company for balers and compactors

Our company started with a baler rental and were so pleased with the service that we upgraded to a purchase. Area Sales Manager Tony O'Brien took great care of us, answering questions promptly and personally making sure every detail was taken care of, and we also had good support from National Sales Manager Melissa Phillips and Olly from their service department. Great product and competent, cheerful people supporting it—we'll be back for more.

1 de agosto de 2025
Opinión espontánea
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Respuesta de Orwak Easi UK Ltd

Hello Kim,
Thank you for taking the time to provide us with feedback. We are really pleased that you have been more than happy with the level of service provided and the equipment too.
Your feedback is very much appreciated.
Thank you.
Team Orwak Easi UK Ltd

Valorada con 2 estrellas sobre 5

Underwhelming performance.

I've had a baler from these guys for a few years now and all i have to say is i wish i didn't bother. The machine is only really for the laziest of lazy as it doesn't really compress boxes any flatter than if you just flatpack them yourself. By the time you actually do the strapping and try and bale the cardboard too it really doesn't save time which is why i got it. Got in touch to see if they'd take back but basically was told no unless i paid off the 5 year contract. I don't see why they wouldn't take back rather than having an unhappy customer having to pay for a further 3 years for a machine that they don't want. They were really good to deal with at the start to be fair but just wish they could take back without a massive charge.

4 de febrero de 2026
Opinión espontánea
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Respuesta de Orwak Easi UK Ltd

Hello James,
Thank you for your feedback. We’re sorry to hear that the machine isn’t meeting your expectations or current needs, and we completely understand that requirements can change over time.
We would be very happy to discuss your options with you, whether that’s swapping your machine for a more suitable model for the remainder of your contract or providing additional training to help speed up and improve the process.
As outlined in the terms and conditions of your fully signed contract, there are charges associated with early cancellation. However, we have noted that your agreement includes an early termination clause with reduced costs. We have reached out to you directly and provided a copy of your contract for your reference.
Please feel free to contact us to discuss this further. We’re always happy to talk things through and work with you to find the best possible solution.
Kind regards,
Team Orwak Easi UK Ltd

Valorada con 5 estrellas sobre 5

Genuine care for customer service

I cannot recommend Tony O’Brien at Orwak Easi highly enough. From start to finish, Tony has been absolutely brilliant in helping us arrange a baler trial, site visit, multiple quotes, and various changes along the way.

His customer service has been outstanding; always prompt with emails, quick to resolve any questions, and incredibly helpful both remotely and during in-person visits. Nothing has ever felt like too much trouble, and everything has been handled efficiently and professionally.

It’s been a genuinely positive experience working with Tony, and we’re really looking forward to continuing our relationship with Orwak Easi. A great service backed by someone who clearly cares about doing things properly.

5 de enero de 2026
Opinión espontánea
Logotipo de Orwak Easi UK Ltd

Respuesta de Orwak Easi UK Ltd

Ella, thank you for taking the time to review us and specifically Tony. Your feedback has been shared with him. We look forward to working with you. From Team Orwak Easi UK Ltd

Valorada con 5 estrellas sobre 5

Outstanding Customer Service

Glenda (Consumables Manager) is an absolute superstar and such a credit to Orwak. There have been some issues with couriers delivering our consumables lately - this is no fault of Orwak's, rather a failure by the courier to plan accordingly for the busy period.

Glenda has kept us fully up to date with all developments and spent countless hours, if not days, chasing up missing orders that the couriers failed to deliver. Thank you so much, Glenda. Your help has been massively appreciated.

16 de diciembre de 2025
Opinión espontánea
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Respuesta de Orwak Easi UK Ltd

Thank you for taking the time to review us and our services. Your feedback has been shared with Glenda and is very much appreciated.

Valorada con 5 estrellas sobre 5

Outstanding service

Outstanding service, very well presented demo of the equipment we now have on site, time saving on workshop bin emptying.
What Mellisa Philips said it would do is exactly what it does, overall very pleased.

7 de noviembre de 2025
Opinión espontánea
Logotipo de Orwak Easi UK Ltd

Respuesta de Orwak Easi UK Ltd

Thank you for your review. We are thrilled you are happy with your solution. Team Orwak Easi UK Ltd

Valorada con 5 estrellas sobre 5

All communication

All communication, instructions, and presentations are clear and concise

4 de septiembre de 2025
Logotipo de Orwak Easi UK Ltd

Respuesta de Orwak Easi UK Ltd

Thank you for your feedback. It is really appreciated and we are thrilled you our communication was on form. Team Orwak Easi UK Ltd

Valorada con 5 estrellas sobre 5

We have recently replaced 2 x balers…

We have recently replaced 2 x balers from Orwak, we had some really old balers in place. Melissa and Danny came down to site and explained everything, quoted us for some replacements which were like for like and recommended a different baler to our current which was a great idea. Balers have today been installed on site as planned and only took a few hours. Very pleased with the service and the contact from Orwak. Would certainly recommend.

12 de junio de 2025
Opinión espontánea
Logotipo de Orwak Easi UK Ltd

Respuesta de Orwak Easi UK Ltd

Thank you for taking the time to review us. Your feedback is really valuable. We are also thrilled that you are happy with your new balers and the service you have received. Team Orwak Easi UK Ltd

Valorada con 5 estrellas sobre 5

Baler Improving Waste Management

I had a great experience with ORWAK, Melissa was very helpful and gave to us the best solution. The engineers that made the installation were fantastic. With the baler we could see how can we improve our waste management and save some money.
Thank you.

29 de abril de 2025
Opinión espontánea
Logotipo de Orwak Easi UK Ltd

Respuesta de Orwak Easi UK Ltd

Thank you for taking the time to give us feedback. We very much appreciate it and we are more than happy that you had such a positive experience. Thank you again. Team Orwak Easi UK Ltd

Valorada con 5 estrellas sobre 5

Great customer service

Amazing sales team effort from sales representative visit, site inspection by engineer, delivery, installation, and training were all fantastic.

15 de marzo de 2025
Logotipo de Orwak Easi UK Ltd

Respuesta de Orwak Easi UK Ltd

Thank you for taking the time to give us feedback. We very much appreciate it and we are more than happy that you had such a positive experience. Thank you again. Team Orwak Easi UK Ltd

Valorada con 5 estrellas sobre 5

Balers reduce wastestream at Coopers Fire

From the first meeting with Melissa everything ran smoothly.
The demonstration and trial allowed us to see how the baler would work for us and the benefits they could provide.
The installation of a baler for cardboard and one for soft plastics has allowed us to streamline our wate stream.
The service support has been outstanding.
If you are looking to reduce your wasteflow, speak to Orwark.

9 de octubre de 2024
Logotipo de Orwak Easi UK Ltd

Respuesta de Orwak Easi UK Ltd

Thank you for taking the time to give us feedback. We really appreciate it and are very happy you are satisfied with your solution and customer service. Team Orwak Easi UK Ltd

Valorada con 5 estrellas sobre 5

Why wouldn't you?

A positive experience from day one. From the first meeting with Melissa to the delivery of our first and then second baler. An honest business with great intentions, I couldn't fault Mellisa and team Orwak.

Highly recommend!

2 de marzo de 2025
Opinión espontánea
Logotipo de Orwak Easi UK Ltd

Respuesta de Orwak Easi UK Ltd

Thank you for taking the time to give us feedback. We very much appreciate it and we are more than happy that you had such a positive experience. Thank you again. Team Orwak Easi UK Ltd

Valorada con 5 estrellas sobre 5

A very Positive decision to Contact…

A very Positive decision to Contact Orwak, Melissa was amazing and gave fantastic customer service. Would recommend them to anyone looking for a Baling solution.

17 de febrero de 2025
Logotipo de Orwak Easi UK Ltd

Respuesta de Orwak Easi UK Ltd

Thank you for taking the time to leave us feedback. We are very happy you are pleased with the service you received. Team Orwak Easi UK Ltd

Valorada con 5 estrellas sobre 5

Great Company

We use this company on a regular basis for out baler servicing. They are always professional and keep us informed throughout the whole process. The engineer is courteous throughout and inform us of any issues.

11 de febrero de 2025
Logotipo de Orwak Easi UK Ltd

Respuesta de Orwak Easi UK Ltd

Thank you for taking the time to leave us feedback. This and your continued custom is very much appreciated. Team Orwak Easi UK Ltd

Valorada con 5 estrellas sobre 5

A great company

A great company to deal with, fantastic service.

30 de enero de 2025
Logotipo de Orwak Easi UK Ltd

Respuesta de Orwak Easi UK Ltd

Thank you for taking the time to give us feedback. It is very much appreciated. Team Orwak Easi UK Ltd.

Valorada con 5 estrellas sobre 5

Professional and Efficient Service

Worked with Orwak Easi for a number of years and always found their service and approach efficient professional and friendly.

6 de enero de 2025
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Respuesta de Orwak Easi UK Ltd

Thank you for taking the time to review us. Your feedback and custom is very much appreciated. Team Orwak Easi UK Ltd

Valorada con 5 estrellas sobre 5

We used to pay for cardboard bins in…

We used to pay for cardboard bins in our depot since having our Orwakeasi compactor we now sell bales of cardboard for recycling, Orwak have been a great help with installation, maintenance and training. We ahve had the compactor for 2 1/2 years and we are more than happy with the service for Orwak, I would particularly like to thank my rep A. Whale who has been very helpful.

28 de enero de 2025
Logotipo de Orwak Easi UK Ltd

Respuesta de Orwak Easi UK Ltd

Thank you for taking the time to review us. We are thrilled that you are happy with the service you receive. Team Orwak Easi UK Ltd

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