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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

It worked fine for the first season, then the unit wouldn't charge (no red led light). Oto sent a new one, it worked fine for the second season. It again wouldn't charge for the third season (no red... Ver más

Valorada con 3 estrellas sobre 5

I found OTO to be a mixed bag. The Sleep Drops relaxed me to an extent, but they weren’t a game-changer for a good night’s sleep, even after finishing the bottle. The flavour was pleasant, but I had i... Ver más

Valorada con 5 estrellas sobre 5

The sleep drops that you put under your tongue were excellent, they relaxed and promoted a state of calm just before bedtime. Although more expensive than most, the added flavourings helped for a bett... Ver más

Valorada con 2 estrellas sobre 5

This is definitely a product that is good in theory. I tested my water pressure at the spigot and at the end of the small brass connector and both are sending PSI of 46. I contacted Oto and they are s... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de vitaminas y suplementos
  2. Clínica del sueño

Acerca de OTO

Escrito por la empresa



OTO is the UK's leading CBD lifestyle brand with an award-winning range of skincare, wellness and beverage products that are designed to allow people to discover the power of CBD through thoughtful and effective products that easily and enjoyably fit into their daily lives.

Through their unique curation process, they source the highest quality essential oils, scents and flavours from around the globe, blending them with pure CBD. Every step of their design process is taken with care, and uncompromising attention to detail.

OTO's products can be found in some of the most esteemed retail and hospitality venues around the world, from Selfridges to the Mandarin Oriental Hotel.

Some of OTO's best-sellers include, CBD Sleep Drops, which are renowned for their incredible ability to transform the quality of your sleep, and CBD Cocktail Bitters, a world's-first product which allows you to create the finest 'mindful cocktails' wherever you are.

Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

141 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

Don't waste your money

It worked fine for the first season, then the unit wouldn't charge (no red led light). Oto sent a new one, it worked fine for the second season. It again wouldn't charge for the third season (no red light). This time they said they couldn't replace it as it was past the two year warranty (by 11days). Don't waste your money, buy a product that will last longer than one summer.

13 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Refuses refund of unused product not supported by their sprinklers

I’m really disappointed with my experience as a customer of OtO. I purchased several bottles of their lawn solution from my local Walmart with the understanding that these products were specifically made to work with the OtO system. Unfortunately, OtO has since discontinued their solution line, which means the products I paid for are now essentially useless.

When I contacted OtO directly, they said they couldn’t offer a refund because the purchase wasn’t made through their website, and Walmart has also refused to issue a refund due to too much time passing. So I’m left with unopened products I can’t use, through no fault of my own.

I understand that product lines change, but I think OtO should take more responsibility for leaving loyal users like me stuck with expensive, unusable supplies — especially when we bought in good faith, expecting long-term compatibility. A goodwill refund or at least a better solution would have gone a long way toward maintaining trust.

9 de junio de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

I found OTO to be a mixed bag

I found OTO to be a mixed bag. The Sleep Drops relaxed me to an extent, but they weren’t a game-changer for a good night’s sleep, even after finishing the bottle. The flavour was pleasant, but I had issues with the applicator breaking, which was frustrating for the price paid. Customer service and other products seem to have positive reviews, so it might be worth exploring further, but personally, it didn’t quite meet my expectations.

31 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Complete waste of Time

Complete waste of Time, if you’re wanting a good night sleep. Felt absolutely no different even when the bottle was finished during which time the applicator on the stopper broke. Definitely not Worth the money.

11 de octubre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

A bit of false advertising

This is definitely a product that is good in theory. I tested my water pressure at the spigot and at the end of the small brass connector and both are sending PSI of 46. I contacted Oto and they are saying that you need a minimum of 50 psi to reach the maximum 30 ft. This is simply not the case because they are also saying that at a PSI of 40 you should be able to go 25 ft and with my pressure at 46 I'm barely going 15 ft. Returning system and updating all social media accordingly

5 de abril de 2024
Opinión espontánea
Logotipo de OTO

Respuesta de OTO

This not an OTO CBD product

Valorada con 5 estrellas sobre 5

Genuinely feel the Sleep Drops work

Genuinely feel the OTO Sleep Drops with 10% CBD help me to go off to sleep quickly – and stay in a deeper sleep for longer. Great way to combat some of the challenging elements of the menopause such as anxiety and restlessness at night. The Customer Service are super helpful too.

PS Just purchased their mini dropper bottle sleep drops for travel and they feel very Alice in Wonderland!

25 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointed Sleep drops user.

OK, so I tried this product and all I can say from a personal level is don't waste your money. They just don't work. If it's sleep you're looking for then there are far better and much cheaper alternatives.

28 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Big fans of Sleep Drops

I discovered OTO through my Liberty beauty box and have loved it since. I now have a subscription for their Sleep Drops. My daughter has just started using it to quell her pre interview nerves/anxiety and swears by it. We're big fans

19 de enero de 2023
Valorada con 5 estrellas sobre 5

It works you should try it

I received a small bottle of the oto cbd sleep drops in a gift box from website for cosmetics. I firstly took 1 pump but i didnt feel anything. I have never used previously CBD so didn't know how long should take for the oil to work so I took a second pump. And then it hit me so much that i couldn't keep my eyes open anymore. I couldn't believe to be honest what strong effect this oil had on me, considering its only 10% cbd , but i was happy and ordered a big bottle from the oto website. Really nice oil :)

1 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service !

Great customer service, friendly and professional.
Amazing products , high quality.
Thank you
Definitely using in the future
Recommend to friends and family

20 de noviembre de 2022

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