It worked fine for the first season, then the unit wouldn't charge (no red led light). Oto sent a new one, it worked fine for the second season. It again wouldn't charge for the third season (no red... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I found OTO to be a mixed bag. The Sleep Drops relaxed me to an extent, but they weren’t a game-changer for a good night’s sleep, even after finishing the bottle. The flavour was pleasant, but I had i... Ver más
The sleep drops that you put under your tongue were excellent, they relaxed and promoted a state of calm just before bedtime. Although more expensive than most, the added flavourings helped for a bett... Ver más
This is definitely a product that is good in theory. I tested my water pressure at the spigot and at the end of the small brass connector and both are sending PSI of 46. I contacted Oto and they are s... Ver más
La empresa ha respondido
Información sobre la empresa
Acerca de OTO
Escrito por la empresa
OTO is the UK's leading CBD lifestyle brand with an award-winning range of skincare, wellness and beverage products that are designed to allow people to discover the power of CBD through thoughtful and effective products that easily and enjoyably fit into their daily lives.
Through their unique curation process, they source the highest quality essential oils, scents and flavours from around the globe, blending them with pure CBD. Every step of their design process is taken with care, and uncompromising attention to detail.
OTO's products can be found in some of the most esteemed retail and hospitality venues around the world, from Selfridges to the Mandarin Oriental Hotel.
Some of OTO's best-sellers include, CBD Sleep Drops, which are renowned for their incredible ability to transform the quality of your sleep, and CBD Cocktail Bitters, a world's-first product which allows you to create the finest 'mindful cocktails' wherever you are.
Información de contacto
Missionworks 41 Iffley Rd, W6 0PB, London, Reino Unido
- 0203 963 5955
- support`@otowellbeing.com
- otocbd.com
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Don't waste your money
It worked fine for the first season, then the unit wouldn't charge (no red led light). Oto sent a new one, it worked fine for the second season. It again wouldn't charge for the third season (no red light). This time they said they couldn't replace it as it was past the two year warranty (by 11days). Don't waste your money, buy a product that will last longer than one summer.
Refuses refund of unused product not supported by their sprinklers
I’m really disappointed with my experience as a customer of OtO. I purchased several bottles of their lawn solution from my local Walmart with the understanding that these products were specifically made to work with the OtO system. Unfortunately, OtO has since discontinued their solution line, which means the products I paid for are now essentially useless.
When I contacted OtO directly, they said they couldn’t offer a refund because the purchase wasn’t made through their website, and Walmart has also refused to issue a refund due to too much time passing. So I’m left with unopened products I can’t use, through no fault of my own.
I understand that product lines change, but I think OtO should take more responsibility for leaving loyal users like me stuck with expensive, unusable supplies — especially when we bought in good faith, expecting long-term compatibility. A goodwill refund or at least a better solution would have gone a long way toward maintaining trust.
I found OTO to be a mixed bag
I found OTO to be a mixed bag. The Sleep Drops relaxed me to an extent, but they weren’t a game-changer for a good night’s sleep, even after finishing the bottle. The flavour was pleasant, but I had issues with the applicator breaking, which was frustrating for the price paid. Customer service and other products seem to have positive reviews, so it might be worth exploring further, but personally, it didn’t quite meet my expectations.
Complete waste of Time
Complete waste of Time, if you’re wanting a good night sleep. Felt absolutely no different even when the bottle was finished during which time the applicator on the stopper broke. Definitely not Worth the money.
A bit of false advertising
This is definitely a product that is good in theory. I tested my water pressure at the spigot and at the end of the small brass connector and both are sending PSI of 46. I contacted Oto and they are saying that you need a minimum of 50 psi to reach the maximum 30 ft. This is simply not the case because they are also saying that at a PSI of 40 you should be able to go 25 ft and with my pressure at 46 I'm barely going 15 ft. Returning system and updating all social media accordingly

Respuesta de OTO
Genuinely feel the Sleep Drops work
Genuinely feel the OTO Sleep Drops with 10% CBD help me to go off to sleep quickly – and stay in a deeper sleep for longer. Great way to combat some of the challenging elements of the menopause such as anxiety and restlessness at night. The Customer Service are super helpful too.
PS Just purchased their mini dropper bottle sleep drops for travel and they feel very Alice in Wonderland!
Disappointed Sleep drops user.
OK, so I tried this product and all I can say from a personal level is don't waste your money. They just don't work. If it's sleep you're looking for then there are far better and much cheaper alternatives.
The best quality cbd from the best…
The best quality cbd from the best company! Always does what I need it to do and smells and tastes delicious along the way too!
Fantastic company!!
Fantastic company to deal with. Super efficient and great communication.
Looking forward to restful sleep!
Thank you so much!
Lovely effective CBD oil I use it every…
Lovely effective CBD oil I use it every evening for helping me sleep and in the evening for sleep due to my heath conditions..
fantastic product and good price
I think this is the best CBD oil around and despite the posh packaging, it is the best value for money when you take one of their offers. It really made a difference in my sleeping. Highly recommended
Amazing product
Amazing product - significantly helped with my sleep and overall mood. Only comment is that the lid of the bottle cracked.
Like the packaging and quality
Helps me to relax and fall asleep .
Great product and fast delivery
All good thanks
Big fans of Sleep Drops
I discovered OTO through my Liberty beauty box and have loved it since. I now have a subscription for their Sleep Drops. My daughter has just started using it to quell her pre interview nerves/anxiety and swears by it. We're big fans
The speed of the delivery
The speed of the delivery. Order came in less than a week, from the UK to California. OTO’s facial care products are fantastic!
It works you should try it
I received a small bottle of the oto cbd sleep drops in a gift box from website for cosmetics. I firstly took 1 pump but i didnt feel anything. I have never used previously CBD so didn't know how long should take for the oil to work so I took a second pump. And then it hit me so much that i couldn't keep my eyes open anymore. I couldn't believe to be honest what strong effect this oil had on me, considering its only 10% cbd , but i was happy and ordered a big bottle from the oto website. Really nice oil :)
Great customer service !
Great customer service, friendly and professional.
Amazing products , high quality.
Thank you
Definitely using in the future
Recommend to friends and family
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







