ourdeal Opiniones 

1826
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

3 years after buying my MacBook I had a problem logging into it. I emailed support at Ourdeal late on a Saturday evening. I’d received an email before 8 AM when I checked my emails on Monday morning.... Ver más

Valorada con 4 estrellas sobre 5

Suite de mon avis défavorable précédent, ourdeal a finalement accepté de faire un geste commercial suite à ma situation. je les en remercie. Il faut saluer ces gestes qui restent pourtant non oblig... Ver más

Valorada con 5 estrellas sobre 5

Fantastic savings. Fast delivery. Indistinguishable from new. And extra memory added to bundle.. what's not to like? Just be careful to ensure the mains lead is a snug fit...we had endless blackouts... Ver más

Valorada con 4 estrellas sobre 5

The item arrived next day and was well packaged and like new. It is exactly as described in terms of spec. The only issue was that it arrived in test mode and I didn't have a password to get in. Meani... Ver más

Información sobre la empresa

  1. Tienda de informática
  2. Tienda de computadoras usadas

Escrito por la empresa

Renewed Apple Products, Like New, at Unbeatable Prices! At Ourdeal, we are proud to be industry leaders in refurbishing Apple products, offering premium, renewed devices in like-new condition at prices that make top-tier tech accessible. Our expert team meticulously restores each MacBook, iMac, and other Apple products to ensure they perform just like new—giving you unbeatable quality at a fraction of the cost. Every purchase supports our dedication to sustainability, as choosing refurbished helps reduce e-waste. Join thousands of satisfied customers who trust Ourdeal for their Apple products. Experience exceptional quality and performance with every device, and be part of a positive change.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,7

Todas las opiniones

(1826)

16 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

So far, so good

So far, so good. I'm waiting for our IT geek to check the computer out to see if it is what we were expecting to get.
So far, it seems to be more than the, in that the memory seems to be 2TB, as opposed to the 512 gigs we were expecting.

25 de marzo de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Please (do not buy)

These people are outright crooks. I bought a Macbook Pro back in 2021. I was sent sent a machine which took weeks to arrive, I contacted them to cancel as it was taken far to long but was assured it was on its way. Sadly this machine I was only able to use a handful of times before as it developed faults. At the time of purchasing I was told it was a 2018 Macbook Pro - later I found out the body was 2014 and the keyboard even older when I booked in a for a repair at the Mac store in Leicester. In fact, the back light was no longer working along with five keys after only a handful of uses.They refused at Ourdeal to even take responsibility for their product. I have a memory of paying for an extra warranty but was still told but over email that it was no longer valid. Ourdeal do not seem to have a record of this warranty. I've lost £625 and I'll be contacting Consumer Rights as I've been cheated out of a lot of money. Disgusting treatment - these people should not be in business.

2 de febrero de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Trying to get a refund

When purchasing my new Mac there were no issues. However, when trying to contact someone about a previous purchase this was a different matter. I tried to call several times to discuss the issue but no answer and I emailed and thought I had confirmed a refund. This was unfortunately not true, so I am left with 2 Mac's. One I only had for 3 months and wanted to swap for an upgrade and was assured that this wouldn't be a problem. So I have now sold the older Mac for less than a third of what I paid for it. All in all I am not impressed with the communication.

11 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

A large selection of Apple products. I wanted an iMac for photo editing but didn't want to pay the full price, so a refurbished one was the best option. It's great - in good condition and everything works brilliantly. Can recommend this company.

18 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor deal not our deal

We bought an Apple Desktop of our deal . Desktop looks in excellent condition but when it arrived we couldn’t connect to internet and had to send back which they fixed very promt .Went to had Outlook (for our emails) because the machine is too old we cannot download this onto our desktop.They never answer phone it’s done all by email. I’m not great on computers but customer service was very poor .Wouldn’t use these again!

22 de noviembre de 2023
Opinión espontánea
Logotipo de ourdeal

Respuesta de ourdeal

Dear valued customer, thank you for reaching out and extremely sorry about this. Humble apologies. We are totally committed to improve. I can see the issue was resolved now and the Outlook was installed successfully. We've also provided you the return form if you prefer returning the item.

Valorada con 5 estrellas sobre 5

No hassle, no drama, just excellent advice and customer service.

I had an idea of what I wanted but wasn’t 100% sure of what to ask for. I contacted our deal.co.uk and they sent me details of what they thought met my needs. I took my time, comparing, learning, and finally made my decision. 2 days later my new Mac was in situ, connected and up and running.
No hassle
No drama.
No waffle.
Just excellent advice and customer service.

26 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great aftersales service and support

Having bought refurbished apple's before I have always been disappointed with the after sales if anything goes wrong. I thought something was wrong with the iMAC they sent to me and emailed them - they responded immediately and were very helpful. It turns out there was nothing wrong with the machine I was just too impatient! :-)

5 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb company!

Superb company!
I really can't thank everyone I dealt with enough.
From start to finish, the advice, swiftness to questions etc has been superb!
I received my iMac 27in within a few days.
It is a beauty! I'm dumbfounded at the price for such an incredible machine and works like a dream come true.
I highly, highly recommend this company.
Thank you OurDeal and all the customer advisors.

26 de febrero de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Updated review

Had a lot of issues with this company but all are sorted now. Original review was one star but because they fixed the issue and were apologetic it’s gone up to three.

25 de febrero de 2024
Logotipo de ourdeal

Respuesta de ourdeal

Dear valued customer, thank you for reaching out and extremely sorry about this. Humble apologies. We are totally committed to improve. We very rarely have issues and for it to have happened twice, its almost unheard of. I can see you are in current communication with our customer hero. We will work towards getting this sorted for you.

Valorada con 5 estrellas sobre 5

I purchased a refurbished 5k imac tom…

I purchased a refurbished 5k imac tom ourdeal. This was received promptly and very well packaged. The item was in perfect condition and great value and is now being used for photography editing on my desk. This also came with a two year warrenty.

17 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really good communication

Really good communication, had an issue with the first laptop sent, but this was dealt with quickly and professionally, shout out to Romman.

16 de febrero de 2024
Opinión espontánea

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