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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Ordered curdsnacks, fast delivery, but need to drop one star, as recent delivery didnt keep cool enough and curdsnacks arrived squashed and warm, one ice pack is not enough to keep products cool, if d... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

very speedy delivery, great communication, arranged delivery just when I was in. the items were packaged very good, ‘kārums’ is my absolute go to latvian snack and I was worried how it will handle the... Ver más

Valorada con 5 estrellas sobre 5

Everything I ordered came much quicker than I expected, super amazed by that! One thing to keep in mind though, make sure you’re there to collect the parcel, especially if you get frozen goods, they d... Ver más

Valorada con 5 estrellas sobre 5

Definitely recommend ordering from this shop and I will be ordering again. Products were well packed all in good condition and delicious. Wish maybe some expiry dates were more in future . Shop could... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de entrega de comestibles
  2. también en la categoría
  3. Tienda de alimentos

Escrito por la empresa

Online Grocery food store from Latvia, Lithuania, Estonia, Russian, Bulgaria and more.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

142 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(142)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

SCAMMERS!!!

Ordered Latvian products and never received them.
Emailed them and they refuse to refund. They are saying they are not gonna return the money because I missed delivery, but I was at home the whole day.
Absolutely shocked that something like this can happened in UK.
Avoid this company at any cost!

2 de septiembre de 2022
Opinión espontánea
Logotipo de Our Food

Respuesta de Our Food

Dear Nastja,

Thank you for your feedback. In this case unfortunately there are no mistakes from our side. You have been refusing to collect your order for more than 24h even when you received all the messages when your order was waiting for you. We are not scammers and we always do everything possible to solve problems if they are.

Valorada con 5 estrellas sobre 5

Great service

Great service! Easy communication! Fast delivery! Thank you!

23 de agosto de 2022
Logotipo de Our Food

Respuesta de Our Food

Thank you Eva for your feedback. We will continue to do our best. ❤

Valorada con 5 estrellas sobre 5

Good service.

19 de agosto de 2022
Logotipo de Our Food

Respuesta de Our Food

Thank you Eva for your feedback. We will continue to do our best. ❤

Valorada con 5 estrellas sobre 5

Great quality, good service

Came a bit later than expected but it was worth to wait. Very good packed, some goods in cool pack so all items were fresh. Definitely will buy again.

10 de agosto de 2022
Logotipo de Our Food

Respuesta de Our Food

Thank you Eva for your feedback. We will continue to do our best. ❤

Valorada con 2 estrellas sobre 5

Overall fine with dry food products

Overall fine with dry food products. But two things put me off were: the delivery delay, I understand its not shops fault, but they could let the driver know that there are frozen food inside the parcel so he can deliver it first or at least on time, as all my frozen food was defrosted and warm by the time it got to my house. And selling not very fresh products are bad for business, I received smoked chicken on 02.08.2022 but the use date was by 04.08.2022! Hopefully it won't happen next time.

3 de agosto de 2022
Opinión espontánea
Logotipo de Our Food

Respuesta de Our Food

Thank you Eva for your feedback. We will continue to do our best. ❤

Valorada con 4 estrellas sobre 5

Fast delivery

Ordered curdsnacks, fast delivery, but need to drop one star, as recent delivery didnt keep cool enough and curdsnacks arrived squashed and warm, one ice pack is not enough to keep products cool, if delivery been sceduled after 4. Other than that we are happy nd keep buying

31 de julio de 2022
Logotipo de Our Food

Respuesta de Our Food

Thank you Eva for your feedback. We will continue to do our best. ❤

Valorada con 5 estrellas sobre 5

Very good

Paldies. Bija ļoti patīkami atvērt kasti, kurā katrs produkts bija iesaiņots papīrā nevis plastmasas iepakojumā.Un ātra piegāde.

16 de julio de 2022
Logotipo de Our Food

Respuesta de Our Food

Thank you Eva for your feedback. We will continue to do our best. ❤

Valorada con 5 estrellas sobre 5

Great food

Great food, excellent service, reasonable prices

15 de julio de 2022
Logotipo de Our Food

Respuesta de Our Food

Thank you Eva for your feedback. We will continue to do our best. ❤

Valorada con 4 estrellas sobre 5

Everything was great

Everything was great just little happiness from home, only just one of crisp packs was smaller then what I ordered.

1 de julio de 2022
Logotipo de Our Food

Respuesta de Our Food

Thank you Eva for your feedback. We will continue to do our best. ❤

Valorada con 2 estrellas sobre 5

Some of products was damaged.

Some of products was damaged.
And its minus of delivery days and times. Cant choose Saturday.

15 de junio de 2022
Logotipo de Our Food

Respuesta de Our Food

Thank you Laura for your feedback. Please get touch with our support team info@urfood.uk to help with your order.

Valorada con 5 estrellas sobre 5

Great service

Everything came quick and well packed. Thank you, will order again definitely.

12 de junio de 2022
Logotipo de Our Food

Respuesta de Our Food

Thank you Evita for your feedback. We will continue to do our best. ❤ 

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