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2,5
5 opiniones
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I ordered a fan from this ‘clothing’ company which I thought was a bit odd but thought they were just jumping on the heatwave bandwagon. 3 weeks later all I have had is tracking information for YunExpress which I dare not click on . This may be a scam like the clothes they seem to sell but I have yet to find out. I shall raise dispute with credit card company if nothing arrives within 30 days of the order.
Bought a pair of sandals which took over two weeks to arrive and only then realised coming from Chins despite the trading name OutfitLondon. Returned within two days and paid extra for royal mail tracking and sfter a month still waiting for a refund despite numerous emails and proof of return. Update 27 July 2926 - I was thinking of taking this to the small claims court but as I used barclaycard for the purchase i managed to get the refund I was due.
BEWARE!!!!!!!!!!
COMPANY POSES AS UK BASED, SELLING CRAP FROM CHINA.
WISH I HAD READ THE REVIEWS BEFORE I PLACED MY ORDER.
I AM GOING TO REPORT THEM TO TRADING STANDARDS.
THEY EVEN MADE OUT ROYAL MAIL HAD MY PACKAGE.
WE NEED A GOVERNMENT TO DRAIN THIS SWAMP CALLED THE UK.
So, this company despite having a Uk trading address is based in China. They are selling counterfeit items…I will have to go through my credit card company to obtain a refund. Be careful!
Company did not send the two dresses I ordered. I sent two emails to the company (one via their online form and the other from my e-mail) but they didn't make contact with me. I then got my credit card company involved and they refunded the money and raised a query with the company, only then did the company send the dresses, even though in my e-mail I told them to cancel the order as they had not shipped it after several weeks. Dresses arrived today (over a month after I ordered them) dreadful quality, really bad and it looks like the returns process is going to be impossible (you can't just send back you have to email the company and from experience they won't respond) and only then will they email you and confirm where to return the parcel. Luckily I paid on my credit card so I will just be providing all this information to them.
I would really urge anyone not to use this company. Absolutely dreadful service (in fact no service) and absolutely dreadful quality and nothing like the pictures.
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