Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Outhentik helps businesses collect honest customer feedback, turn happy customers into video testimonials, and grow Google reviews. Customers can scan a QR code or click a link, record a short video in their browser, and the owner reviews every submission privately first. - Collect. QR code in-store or recording link in post-purchase emails. No app, no account. - Filter. Every video reaches the owner privately first. Negative feedback routed to a private recovery flow. - Convert. Approved 4-5 star customers get an immediate Google review nudge. One click to leave the review. - Own. Approved videos download in one click for Instagram, TikTok, Reels, ads, or anywhere social proof drives a sale. The problem Outhentik solves Most reviews never get written. Fewer than 5% of customers follow through, even when asked. Bad reviews go straight to Google. One angry customer can post a 1-star review before the owner knows there was a problem. Owners are the last to know. When something goes wrong, the customer goes to Google and the employee tells the owner their version. The owner is left guessing. Happy customers stay invisible. Most businesses have hundreds of satisfied customers and almost nothing on video to show for it. The benefits A library of real customer videos to download and post anywhere. More Google reviews on autopilot through immediate nudge emails. Bad reviews never go public. Resolved privately, one-on-one. Both sides of every story, privately. The owner hears the customer's full account before talking to the team. Wall of Love widget for the website. A customer email list the business owns, exportable as CSV. One dashboard for every location with per-location branding.
Reino Unido
Really impressed with how easy Outhentik was for my customers to use. The recording process was super fast, no app download needed, and both the QR code and direct link worked instantly on the first try👍🏻 . Most importantly, my customers told me they actually completed the recordings without confusion or complaints , the whole experience felt smooth and effortless.
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Outhentik is actually amazing. I’ve been using it and it’s honestly a game changer for getting video testimonials and reviews on autopilot. I love that you can handle everything privately first before it even hits Google. It’s super seamless and the results are 10/10. Definitely recommend if you want to level up your social proof!
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A brilliant tool for modern businesses. Outhentik bridges the gap between owners and customers perfectly. The private feedback loop is a game changer for service recovery, and the 'Wall of Love' widget makes showcasing video testimonials effortless.
It’s simple to use and incredibly effective at growing credible social proof.
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Fast and polite response, they don’t waste time
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Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.
