Absolute scam - I ordered table tennis table and order cancelled due to no phone number for delivery. Received email saying id be refunded but this was never received, so I made a chargeback request... Ver más
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Consulta las opiniones de los clientes
Bought a table tennis table. Got told the order was cancelled due to 'inadequate details' but the took the money anyway. Re-ordered with the details but still no-show on product, not responding... Ver más
Scam company. NOW REPORTED TO ACTION FRAUD. Phone number not recognised and company address was 9 longmore street Wednesbury Ws10 9dq. Obviously fake as now it's address is Flat 10 Sellsby Court,... Ver más
Outside the Docks is a fantastic company. They provide the best value/pricing along with over the top customer support (most responsive and personable that I've ever encountered). They really... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de artículos para deportes al aire libre
- también en la categoría
- Camping para caravanas
- Tienda de artículos de campamento
- Tienda de caza y pesca
- Tienda de insumos marítimos
- Tienda de ropa y equipos para actividades al aire libre
Escrito por la empresa
We offer a wide array of products from over 900 manufacturers, ranging from shooting, boating, fishing, camping and more.
Información de contacto
Estados Unidos
- outsidethedocks.com
1,7
Muy malo
116 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
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good target
fast shipping. target seems to be very good quality. I have not shot it yet... my bow comes today... I hope. but seem like this target will stop any arrow at any speed. it is very heavy!!!
18 de julio de 2022
You guy's are amazing thank you!!
11 de julio de 2022
Respuesta de Outsidethedocks
Wow! Thank you for taking the time for this review - We really appreciate it!! I am glad everything worked out and we hope we can keep you as a valued customer in the future!
Jason
Respuesta de Outsidethedocks
Thank you Eddie!! We appreciate you taking the time to write this on the 4th of July!!! Happy Holiday!
Great Ebayer!!
26 de junio de 2022
Respuesta de Outsidethedocks
Thanks Bob!! We appreciate you taking the time to recognize us!!
never got my order yet should not take…
never got my order yet should not take this long to mail out
12 de junio de 2022
Found outside the docks on the Internet…
Found outside the docks on the Internet while searching for products. Paid for the droducts. Found out the next day that what I paid for wasn’t in stock although the website showed several. Was a disappointment for sure. I would not recommend them
2 de junio de 2022
Respuesta de Outsidethedocks
We apologize for this inconvenience. We had an issue with our inventory feed for this item. We have addressed it. Please feel free to reach out if we can gain back you as a valued customer.
Jason
The product was shipped promptly
The product was shipped promptly, and arrived sooner than anticipated in great condition. Outside the Docks has a great website and great selection. Definitely my go to site for everything outdoors!
30 de mayo de 2022
Respuesta de Outsidethedocks
Joe - Thanks so much for this awesome review! I am so happy your experience was a great one!! We hope you come back as a valued customer in the future!!
Jason
I received exactly what I ordered…
I received exactly what I ordered (Gamakatsu Spring Locks Size L) but I would have been more satisfied with next size smaller, my fault!!! Shipping was reasonable and quick.
15 de mayo de 2022
Respuesta de Outsidethedocks
Awesome Dwight! Thanks for taking the time to write this - we really appreciate it!!! Also - feel free to exchange it if it does not fit well. That is no issue at all!!
You offered a product that I have had a…
You offered a product that I have had a hard time locating. The price was good and so was the service.
5 de mayo de 2022
Respuesta de Outsidethedocks
Great!! I’m glad it worked out! If you need anything else - please feel free to reach out. Thanks for taking the time out of your day to write this review - we really appreciate it!
Jason
Byrna SD Kinetic Bundle
Great price, arrived quickly and item works exactly as it should. Definitely would buy again, thanks!
27 de abril de 2022
Respuesta de Outsidethedocks
Awesome!!! Thanks so my for investing your time in writing this! We really appreciate it! Feel free to reach out if you are looking for anything special...
Jason
I appreciated the straight forward…
I appreciated the straight forward approach at doing business with you
27 de abril de 2022
Respuesta de Outsidethedocks
Thanks so much! We appreciate the time you have invested in writing this! We hope to see you as a valued customer again!
Jason
Fast shipping and great communication
24 de abril de 2022
Respuesta de Outsidethedocks
Awesome!! Thanks so much! We appreciate the time you have invested in us in writing this. We hope you enjoy the product!
Jason
Everything was great!
23 de abril de 2022
Respuesta de Outsidethedocks
Awesome! Glad to hear!! Also - thank you for taking the time today to post this - we really appreciate it!
Jason
This is my first time shopping with…
This is my first time shopping with your brand. I’m quite pleased with my first order as it arrived in only a few days. This was a relief considering I’m hosting a “man day” at my place and I wanted to add some flare to our shooting range event with the rim fire exploding targets I found on your site.
Keep it up.
Keith
16 de abril de 2022
Respuesta de Outsidethedocks
Thanks Keith! I’m so happy! Sounds like a fun day!! We totally appreciate you taking the time out of your day to mention us…. Rock on!! Feel free to reach out if you need anything else.
Jason
The products were delivered earlier…
The products were delivered earlier than anticipated and in good condition.
6 de abril de 2022
Respuesta de Outsidethedocks
Thanks Jim! We really appreciate the time you invested to write this review - we really appreciate it!!
Jason
Edit
Edit; initially I was upset at the quality of the product and difficulty find a return option. After contacting the company, they were very quick to respond and even issued me a full refund without having to return the product. Excellent customer service!
1 de abril de 2022
Respuesta de Outsidethedocks
Hi Daniel - I am sorry you had an issue. I am going to reach out to you to see where you ran into problems. We would love to convert this 1 start to a 4 or 5 star if possible. Customer service is really important to us and we want to make sure all of our valued customers have a great experience - as well as great products.
Look for my call. I appreciate the feedback as well - negative or positive - it helps us grow as a business.
Jason
-------------------------------------
Update: 4/1/22 (not an april fools joke) :)
Thank you for working with me on this. I have refunded your full order with no need to return the items to hopefully make your day easier without going through the return process. Thank you for the order and I hope I converted you to a valued, happy customer :)
Jason
-------------------------------------
Thank you so much Daniel for revising this! If there is anything else you need or any products you would like, please feel free to reach out! :)
Again - we appreciate it!!
Jason
Awesome site
Awesome site, super fast shipping and fantastic prices. Highly recommend these guys/gals and will definitely be purchasing from again!! THANKS!!
31 de marzo de 2022
Respuesta de Outsidethedocks
Lance! Awesome!!! We really appreciate you taking time out of the day to recognize us…. We look forward to you being a valued customer in the future! If you need anything, feel free to reach out!
Thanks again!
Jason
Outstanding service quick shipping and…
Outstanding service quick shipping and a site that actually has the product your looking for. I have bookmarked this site and will continue to shop with them first. Thank you for your services
30 de marzo de 2022
Respuesta de Outsidethedocks
Awesome!!! Thanks for taking the time out of your day to recognize us! We truly appreciate it we look forward to you as a valued customer in the future!
Good products at a good price 👍
Very fast and dependable shipping! Quality products, highly recommend them for your needs.
27 de marzo de 2022
Respuesta de Outsidethedocks
Nathan - Thank you so muchfor taking the time out of your day to add this review. We really appreciate it! Hopefully we see you back again soon as a valued customer!!
Jason
The battery you sent me is bad.
I would like to update my comment from yesterday, the battery that I received was bad. This morning I called Exothermic Technologies and they are sending me a new tested battery. I also received a call back from Outside the Docks and talked to Jason. He offered to send me a replacement or refund me. I said no that's OK. I don't want to double dip. I just want to say that the customer service from both of these companies are top notch. Thumbs up to both of you! Terry, Cornell, Wisconsin.
22 de marzo de 2022
Respuesta de Outsidethedocks
Hi Terry - I’m really sorry about your experience - please reach out to us so we can send you a replacement or refund you.
We will make it right for you.
Thanks!
--------------------------------------------
Update - 3/3/23:
Terry - thank you for the chat this morning. I am glad you reached out to the manufacturer and they confirmed the batch of batteries were bad and that they are sending you a new one. Great Due Diligence! :)
If that by chance does not work out with the new battery, please feel free to reach out and I will have my product team work on it with the manufacturer. It does seem that they are sending you a tested one though.
Thanks again for the business - and I hope we see you as a valued customer in the future...
Jason
Jason
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