Oxygen Property Management - Wellington Opiniones 135

Had the worst experience ever with Dana Qi from lower hutt office. This was our first time dealing with an agent and it was the worst. Communication with her was so annoying as she thinks shes always right and whatever she says should happen. The house was too old & cold & even worse when it rains. I have never asked for so much repairs for just a short period of time. Glad we moved out and not have to deal with her ever again.

This people handle me with car and will go the next mile to support you in all what you needs

Binnie took over management of our tenancy for the last 9 months and she was nothing but professional, helpful and kind. She remained approachable and consistent in her communication throughout our tenancy. Binnie made an otherwise stressful moving out process easy for us and we are grateful for her patience and kind heartedness. We would recommend her to any renters and would love to have her again if we move back to Wellington.

I had an exceptional experience working with Binnie during my first flat rental in Wellington, New Zealand. Her professionalism and genuine care for her clients truly set her apart. I highly recommend this agency, and I encourage anyone seeking rental assistance to work with Binnie. Her dedication and expertise made the process seamless and enjoyable.

Great service, Oxygen and Dyanna and her team were excellent throughout.

Horrid. Useless landlords are unable to read and respond to emails, even the simplest of questions, and they will try and steal your bond.

Oh I know the bond has been sorted (by the time you responded), it did however take days of trying to get my questions answered about what the charges would be for before you all finally gave up and got it back to me. So I believe "try and steal your bond" is still accurate.

A further edit, when I said sorted, I did mean the bond form had been signed. I have now had to chase to ask where the refund actually is, so I have still not received the bond refund yet.
They will try and steal your money.

Oxygen are the best! I've dealt with two property managers over the past five years, most recently the lovely Binnie, and the service they provide is stellar. Very supportive, clear communication, easy and efficient processes to follow when repairs are needed. They set a very high bar and standard for service - I wouldn't rent with anyone else.

From the time I met Dyanna and then Vicki the service we have received has been nothing but top notch. Nothing is an issue because they just deal with things with care respect and professionalism. Communication is excellent both via phone and email. We appreciate you guys so much and highly recommend your service. Ngā mihi nui Leanne & Warwick Morehu

Oxygen are easy to deal with and hassle free. They found us quality tenants and secured a very good rent agreement. It is great having that peace of mind knowing our property will be well looked after.

Willie and his team are really helpful, available 24/7 for everything. Extremely good in communication and organising the repairs and viewing.
While we are not in the town, the team 'Willie' is keeping us upto date with everything
Thanks team for your coordination and communication

Having Binnie Baria as iur property manager is really amazing. She is very friendly, responsible, and quick to respond. From very beginning of our stay, she had helped us a lot. We faced few maintenance issues during our stay here, but she acred quickly to solve it.
Thank you dear.
Thank you to oxygen property management also for all your excellent services.
We will miss you a lot.

Do not use if you want your property manager to respond to reports that the property has been broken into and has an active fire alarm. Leanne Tapara will refuse to get out of bed - instead, Wellington Council and the police will break into your property to turn the alarm off after almost 5 hours.

Contacted at exactly 00:00 about an extremely loud fire alarm going off continously in a neighbouring property under their management. Explained to the operator that the fire brigade were at the property and they had just reported that while there didn't appear to be an active fire, there were signs of forced entry at a basement door. Fire brigade were not allowed to enter the property to disable the fire alarm and the property manager had to do so. The operator informed me that the duty manager, Leanne Tapara, had been informed and would be out soon.

The fire alarm continued non stop for over 3 hours before I called back at 03:12. I explained that I had called earlier and the fire alarm was still ringing non stop, I was immediately put on hold. When the operator came back I was informed that Leanne Tapara had told him that she was not going to bother to come out to inspect a property with an active fire alarm and reports of forced entry until the next day. I asked to be put through to her and the operator explained that Leanne Tapara had instructed him "not to call about the property again" (presumably, other people had been calling as the alarm could be heard from either end of the street). I found Leanne Tapara's work phone number listed on the Oxygen website and called her only to have every phone call ignored or sent to voice mail.

The alarm continued to blare non stop until 04:30 when the council and police forced entry to the building. I wouldn't trust such an irresponsible organisation to feed local pigeons let alone look after my property.

Great seemless experience so far. I have not had to be too involved, everything is taken care off.

Wellington Oxygen were amazing. When I wanted my property rented, Dyanna & Tracey came around the very next day to photograph the property and get it advertised. They were responsive and communicated well throughout the process, and found great tenants for the property in a week. I've been using Oxygen to manage my properties for about 6 years now and highly recommend them.

I really enjoyed my experience with Jan. She made it very easy for me as an owner to choose Oxygen. She gave me complete confidence that the best suited tenants would fill my home. They made sure I was comfortable with everything before moving forward in any stages.

Lovely team. Very friendly with a down to earth approach and very efficient with their business. For the best Professional Service, Oxygen Property Management is definitely the route to take. 10/10

I've been with oxygen for nearly a year now. Dunno how I managed before with other property managers to be honest. Oxygen staff are genuine, friendly and approachable. Matters are dealt with swiftly, but in saying that, there are very few matters that arise!