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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have been driven mad by fruit flies for weeks and no matter what I tried to be rid of them, there they were again! Your ad was like a message from Heaven with all the information about the life cycl... Ver más

Valorada con 3 estrellas sobre 5

My Ozoori quit running after 3 days. I tried recharging when the red light turned green it didn't start. I am disappointed it didn't work. The company is responding to my questions and I am apprecia... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Mit wenig Englisch Kenntnissen war es für mich schwierig alles zu verstehen, begreifen. Offensichtlich ist dank Der Flexibilität der Beteiligten Die Ware gefunden worden. Ich bin erleichtert und... Ver más

Valorada con 5 estrellas sobre 5

Staff was able to locate my order and said would send me instructions to return 2 refrigerator items. I ordered one but the order system said I ordered 3 and I called back immediately to correct the o... Ver más


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

48 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Staff was able to locate my order and…

Staff was able to locate my order and said would send me instructions to return 2 refrigerator items. I ordered one but the order system said I ordered 3 and I called back immediately to correct the order to one, but staff said could not be changed, but I could return 2 when the order arrived.

19 de abril de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

My Ozoori quit working after running 3 days

My Ozoori quit running after 3 days. I tried recharging when the red light turned green it didn't start. I am disappointed it didn't work. The company is responding to my questions
and I am appreciative. I wasn't looking for a refund but looking for any suggestion that might work. The power button is not working after charging.

15 de abril de 2026
Opinión espontánea
Logotipo de Ozoori

Respuesta de Ozoori

Hello Victoria,

Thank you for the review.

Your concerns regarding product quality are important to us, and we'd like to learn more about how Ozoori can better suit your needs. As we could not locate your Ozoori order based on this review alone, we have sent you a separate request for further information.

Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Zoe from Ozoori

Valorada con 3 estrellas sobre 5

Hard to understand customer service

Hard to understand customer service. Not easy to delete items in Cart. Gotta call, PIA!

17 de abril de 2026
Opinión espontánea
Logotipo de Ozoori

Respuesta de Ozoori

Hello Waltre,

Thank you for sharing your experience. We’re saddened to hear that the interaction with our customer service didn’t meet your expectations.

Our goal is to provide clear, timely, and effective support, and we’d like the opportunity to make it right. As we could not locate your order based on this review alone, we have sent you a separate request for further information.

Please make sure to check your email inbox for our message whenever you have a moment.

Let's keep in touch,
Zoe from Ozoori

Valorada con 5 estrellas sobre 5

From frustration to relief

I have been driven mad by fruit flies for weeks and no matter what I tried to be rid of them, there they were again! Your ad was like a message from Heaven with all the information about the life cycle. I coudn't get moving quickly enough to get my order off. I had a little problem changing my payment details, which frustrated me, but persisted until it worked and all followed quite smoothly. Almost immediately I received an email from you and things were underway. Thank you so much and cannot wait to set Ozoori up and be freed from these pesky flies forever.

16 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered four ozoori units - 1 arrived dead & no response from customer service

I ordered four ozoori units. One arrived dead and unable to charge. The other three charged once and then wouldn’t charge again.

Left a message for Ozoori customer service via their provided email address and haven’t heard a word from them since. That’s been about 10 days ago now. When I submitted request for support, at the time I only knew one item simply wouldn’t take a charge or turn on. As it tuned out and is later noted in these comments, the other three units failed to take a charge and turn back on. Effectively, I paid for and have four pieces of useless junk.

No other avenue found to request support…

Save your time and money - don’t buy the product. I have to wonder how much money the various magazines that were shown as endorsements were paid for their reviews?

ADDITIONAL INFORMATION: when opening the boxes I noted that the “inspection/inspected” box on the multilingual “manual” for what I presume is for quality control on each item was empty. No “Ozoori” name on the product, just “pretty pictures” and the product description of “deodorizer.” Also, no packing slip with the delivered devices that provided information on my order itself, nor what was shipped or who shipped them. Absolutely no information at all and nothing in/on the boxes telling who sent it, or any information about how to reach out if there were issues. Nothing but pretty pictures.

If this doesn’t look like or smell like a scam, I can’t think of any better indication of one…

31 de marzo de 2026
Opinión espontánea
Logotipo de Ozoori

Respuesta de Ozoori

Hello Kevin,

Thank you for sharing your feedback.

What you described is not at all the level of service we aim for, and we're saddened to hear that Ozoori didn't meet your expectations.

Your concerns regarding product quality are important to us, and we want to learn more about your experience with Ozoori. To address it, we have assigned an agent to review your case.  Please keep an eye on your inbox for further assistance.

Best regards,
Zoe from Ozoori

Valorada con 4 estrellas sobre 5

Double order mistake

I went through the order process on my phone up until the submit. I checked my pc for more information and reviews about the product. I went back and completed my phone order for 4 units.
very soon after that I received a confirmation message that my order was executed! Really fast! But then I also received another message that my order with another number was also executed! The second order was a mistake and I immediately tried to cancel it! Response was rapid and the customer service people were polite and said I'd get a refund. But my credit card record showed I was billed twice for over $300. I sent multiple messages and always got a nice response. But yesterday, about 2 weeks later, I got two packages, both my original order and another one. When I asked how could I return the second one and get a refund, I got this survey request. It might be advisable for the company to wait a few hours after they send the confirmation email to start an order. This would give the customer a few minutes to cancel if there had been a mistake.

29 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fruchtfliegenschutz nie erwiesen oder wissenschaftlich belegt, ich habe keinen Eintrag gefunden

Leider gibt es keine erwiesene wissenschaftliche Studie, dass das Gerät wirklich Fruchtfliegen abtötet. Wenn man die KI fragt egal welche sagt die einem immer, dass das Gerät nicht gegen Fruchtfliegen hilft wenn überhaupt aber nicht erwiesen gegen Gerüche. Daher finde ich das Werbevideo und versprechen bei Wetter.online betrug

11 de abril de 2026
Opinión espontánea
Logotipo de Ozoori

Respuesta de Ozoori

Hallo Daniel,

vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu Ozoori mitzuteilen.

Wir werten regelmäßig Kundenfeedback aus, um besser zu verstehen, wie die Erwartungen mit dem Produkterlebnis übereinstimmen. So können wir beurteilen, wie unsere Produktfunktionen kommuniziert werden und Produktinformationen weiterhin so klar und präzise wie möglich präsentieren, damit Sie fundierte Kaufentscheidungen treffen können.

Wir möchten gerne mehr darüber erfahren, wie Ozoori Ihre Bedürfnisse noch besser erfüllen kann. Da wir Ihre Bestellung anhand dieser Bewertung nicht finden konnten, haben wir Ihnen eine separate Anfrage mit weiteren Informationen geschickt.

Bitte prüfen Sie bei Gelegenheit Ihren E-Mail-Posteingang auf unsere Nachricht.

Bleiben wir in Kontakt!
Zoe von Ozoori

Valorada con 5 estrellas sobre 5

Mit wenig Englisch Kenntnissen war es…

Mit wenig Englisch Kenntnissen war es für mich schwierig alles zu verstehen, begreifen.
Offensichtlich ist dank
Der Flexibilität der Beteiligten
Die Ware gefunden worden.
Ich bin erleichtert und froh.
Dankeschön nochmal.
Karlheinz Noch

9 de abril de 2026
Opinión espontánea

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