I was surprised when I saw this shop has yak attack products in stock. I bought black pack in orange color. Very happy with the service. Previously I ordered couple yak attack items from USA but then... Ver más
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Consulta las opiniones de los clientes
Friendly welcome and professional greetings by Conor. Immediately positive response for an obscure small kayak clip request. Part found in 24 hrs, dispatched by Joe , equally helpful. Clearly a ver... Ver más
Great two man canoe. Just as described and seems really good quality. Not too heavy and easy to blow up and deflate. Great customer services too and super speedy delivery.
A very satisfied customer from Denmark Absolutely fantastic service. Both before and after purchase. It didn't take many days from the order until the product was delivered. Everything went... Ver más
Información sobre la empresa
Escrito por la empresa
We specialise in selling premium paddle sports equipment within the UK and the EU.
Información de contacto
Unit 2, New Line Industrial Estate, The Sidings, OL13 9RW, Bacup, Reino Unido
- 01202 237306
- info@paddleoutlet.store
- paddleoutlet.store
4,8
Excelente
223 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very prompt service
Very prompt service, nice people to deal with. Only issue was with the left or right sidedness of the product I ordered, unsure why there was confusion, but prospective purchasers should be clear when ordering.
11 de septiembre de 2023
Found what we needed easily
Found what we needed easily, bought it and fitted the parts. Easy to deal with.
9 de septiembre de 2023
We had a great experience
We had a great experience. Our order arrived in a timely manner and was correct. I would use this company again
21 de agosto de 2023
Good customer service and communication
Fast response to email after making an error with my order which was quickly resolved.
The delivery was fast and well packed.
Top service *****
26 de agosto de 2023
Competitively priced and speedy delivery
I bought a press fit fin for my Aquaglide IK along with a new paddle and both were received very quickly and well packaged. Updates were good on the order process, so overall a very positive experience
24 de agosto de 2023
Aquaglide Cirrus Ultralight 110
Excellent, speedy delivery of kayak. Tracking was easy to follow and accurate. The kayak is superb. Everything it claims to be. Very light in weight and stable. Rapid inflation and deflation. No need for an electric pump. Smooth and speedy on the water. Very happy with my purchase.
16 de agosto de 2023
Site sérieux et réactif
10 de agosto de 2023
Gopro ball joint attachment
Gopro ball joint attachment, not many places stock it and all others significantly more expensive. Communication good, rapid posting and it's spot on for quality.
17 de agosto de 2023
Good service
Easy to order on website. Swift delivery. Product is as was advertised and was well-packaged. Looking forward to using the kayak!
7 de agosto de 2023
RELIABILITY OF THE PADDLEOUTLET WEBSITE
Purchase of a Blakfoot 130 Angler kayak and additional seat, the experience with paddle outlet is excellent, serious merchant site, Material, available for EU, attractive price, perfect customer service, availability, speed of response, quality of information, only complaint to formulate, the carrier, who was unable to give reliable information on the delivery of the packages.
3 de agosto de 2023
Excellent service ordered an came…
Excellent service ordered an came litterly in 2 days very good packaging and executed products
6 de agosto de 2023
Scott dealt with my enquiry in a fast…
Scott dealt with my enquiry in a fast professional way.
I would highly recommend using paddle outlet.
5 de agosto de 2023
Good price, product and excellent customer service
No quibble replacement for damaged item received (looked like delivery issue) with both fast delivery and redelivery
3 de agosto de 2023
this is professional
I ordered a Cirrus 110 from Paddle Outlet, in the middle of the high season. In response to a query about shipping costs, Scott from customer service responded in a friendly, quick and clear manner with a sensible change to the shipping terms. Due to the high volume of business, delivery was delayed. In the end, Paddle Outlet even delivered by express. The goods arrived to me undamaged and in top condition as far as I can tell.
I have never had to deal with a more customer-friendly retailer. Thank you very much.
25 de julio de 2023
Excellent service
Excellent service, picked and delivered very quickly, the life jackets fit my boys perfectly and were just as described
23 de julio de 2023
Speedy service but not easy to contact
I ordered a SUP paddle online but they have sent me the wrong (cheaper) one. Delivery was prompt and I appreciate anyone can make a mistake but the issue is that I have been unable to contact anyone. No reply to emails and no-one answers the phones - calls just ring out. As an update I have now had a satisfactory email response on the matter and have increased my rating accordingly. Once the team responded to my issue they have been very helpful.
25 de julio de 2023
Opinión espontánea
Respuesta de Paddle Outlet
Hello Mr Lane, we would like to share for all customers reading this we have replied within 24 hours and kindly request the review is amended.
We understand every customers issue is urgent, but we make sure to reply within 24 hours offering a range of solutions of which we hope 1x is suitable.
Mistakes happen in warehouses, and we have worked quickly to act to help you.
It is mid-summer and the phones are super busy, sorry to have missed any calls.
We hope future customers can accept 24 hours as a minimum speed for response, we will always aim for better.
We are continuing to communicate with Mr Lane and are absolutely contactable.
Hopefully the review can be amended to reflect the facts of the case. Thanks
J’ai acheté un kayak sur ce site
J’ai acheté un kayak sur ce site, livraison rapide, parfait 👍
10 de julio de 2023
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